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Pulai Springs Resort

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Pulai Springs Resort
Pulai Springs Resort
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673 Reviews from our TripAdvisor Community

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Showing 655: English reviews
Kuala Lumpur, Malaysia
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Was on a business trip to Johor and spent a night in this hotel with my colleague. The hotel is quite a distance from Johor Baharu (JB) town but it works for me as I had a meeting with UTM which is just next door. Taking a taxi to JB town cost about RM30. I took the 1 bedroom suite... More 

Helpful?
Thank amir829
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

The service was very good , kumaran is an adorable smart and friendly guy....he is very personable and efficient.The menu is reasonably priced ,i would recommend it,and will come again with friend s and family.

Helpful?
1 Thank kenyon66888
PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear Guest, Thank you for sharing your wonderful experiences here on Tripadvisor after staying with us recently. I am glad you had a good experience here and Kumaran went all our in ensuring you had a great meal at Cinta Terrace Restaurant. Thanks for recommending our place to your friends and family too. See you soon and take care. Sincerely,... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Ikan bakar at cinta terrace very delicious and also very good environment Manager sini cantik-mrs nadia Manager baik hati dan good service provide and the price is sui sui lo...suitable for the family or couple lah..hahaha They will serve u as a vip

Helpful?
Thank Win Y
PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear Happy Guest, I am very happy to know that you enjoyed our Ikan Bakar buffet served on weekends at Cinta Terrrace Restaurant. Ms Nadia, our Assistant Restaurant Manager would be pleased to know about your feedback too. All of us here look forward to welcoming you soon. Next round, do try out our Saturday BBQ Buffet. Till then, take... More 

Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The ambiance,facilities as well as superb choice of F &B ( for information we engaged full F & B which include breakfast, lunch, tea and dinner) really exceed our expectation... Next visit we will surely tag along our golf set!!. To all staff keep it up with your charming smile and hospitality..

Review collected in partnership with this hotel

Helpful?
1 Thank zuhaboss
PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear Happy Guest, Thanks for your kinds words and the time you took to share them with us. It is great to hear that you have enjoyed your stay with us and our F & B team went all out in ensuring that we meet your expectations. Yes, the next time you are here, please remember to bring along your... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Stayed at Pulai Springs for the weekend and went for their spa as well. The spa was a good experience, and the staff went about their service in a professional and brisk manner. Our room was clean and the toilets were working. While the pillows were too soft for my liking, I managed to get a good rest. It helped... More 

Helpful?
Thank SuNorm
PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear Guest, It's always great to hear when our guests are happy with our service at the resort. I am glad you enjoyed your spa session and our housekeeping team were swift in responding to your requests. I will share this with my team as I am sure they will delighted. On the other hand, I am sorry that the... More 

Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

The Restaurant here is good. The team with Ms Salmah & team treatment and service is good. Keep it up. The hotel facilities is good. The staff here is very polite. The golf course : you can only see 1 or 2 flight. You can have the whole course to yourself Night is very quite. Nice place for a romantic... More 

Helpful?
Thank Abdul Rani I
PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear Guest, Thank you very much for sharing your travel experience you had at Pulai Springs Resort with others here at Tripadvisor. The fact that you mentioned that our restaurant and services are good means a lot to us. I will surely share your feedback with our Restaurant Supervisor, Ms Salmah. We love to read that you had a lovely,... More 

Bandar Seri Iskandar, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very serene and tranquil surrounding... but breakfast need more improvement and variety. . Entertainment was good. Location very convenient to UTM, Johor Bahru and Senai Airport access. pacman65@gmail.com

Helpful?
1 Thank alphafoxtrot007
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Just had my wedding at pulai spring and it was amazing! excellent service by the staff. A special Thank you to Aida and team!! They really did a great job to make sure my family had a wonderful experience at pulai spring. They really took care of everything on my wedding. Thank you.

Helpful?
1 Thank hanim a
PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear Guest, I just logged into Tripadvisor and came across your feedback. Thank you for making my day. It makes me happy knowing that we have managed to make your dream wedding come true here at Pulai Springs Resort. I will inform our colleague Aida and the rest of her team members about your feedback as I am sure it... More 

Kuala Lumpur, Malaysia
Level Contributor
54 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked the Cinta Ayu 1 bedroom suite for me, my wife and 2 kids for a recent stay after reading the online reviews. It was a short stay of only 1 night but we had a wonderful time. The resort has a golf course (I think 18 holes) with so much greenery. The rooms were comfortable and spacious with... More 

Helpful?
Thank Trin17
PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear Guest, Greetings and thank you so much for the feedback. I am so pleased that you, your wife and kids enjoyed your recent stay at Pulai Springs Resort. I understand that there were a couple of issues highlighted, however, this is only for us to improve further. My team especially housekeeping, f & b, maintenance and IT (for WiFi)... More 

Kuala Lumpur, Malaysia
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for 2 days with my company for an offsite event. The first thing I realised is it is easily accessible from the highway and close to Legoland so it is a cheaper option thank to pay the exorbitant Legoland fees. Second the occupancy is low so you get a lot of private space. It overlooks a golf course... More 

Helpful?
1 Thank Shankarii
PulaiSpringsResortJB, General Manager at Pulai Springs Resort, responded to this review

Dear Guest, Thank you very much for the feedback. I am very happy to know that despite some of our shortfalls during your stay with us recently, you wish to return here. Thank you for highlighting some issues as this will only help my team and I improve in some areas you mentioned. Overall, thank you for giving us 4... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
Food & drink at the hotel
Qing Palace Chinese Restaurant
Qing Palace Chinese Restaurant
Cuisines: Chinese, Asian, Gluten Free Options, Malaysian
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Banquet Room

Additional Information about Pulai Springs Resort

Address: 20 km Jalan Pontian, Johor Bahru 81110, Malaysia
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $46 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pulai Springs Resort 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Pulai Springs Hotel Johor Bahru
Pulai Springs Johor Bahru
Hotel Style:
#9 Luxury Hotel in Johor Bahru
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