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Crystal Crown Hotel

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1 room 2 adults 0 children
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Crystal Crown Hotel
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85 Reviews from our TripAdvisor Community

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Showing 77: English reviews
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Kuala Lumpur, Malaysia
Reviewed 1 week ago via mobile

Stayed in crystal crown last week and it was a horrible experience. Air conditioning was having issue (no cold air) throughout the night. Reason given was due to tnb faulty , personally don't think it is a reasonable reason as hotel should have back up with their own generator moreover this is crystal crown, a chain hotel. The room cleaness...

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Thank yanyany2012
Shah Alam, Malaysia
Reviewed 1 week ago

The rating does not have good rating..only very good. That is why I put it as slightly above than average. The front desk crew was very helpful. Apart from booking the 3 single bed room ,we decided to take 3 room instead. He made the changes swiftly and check in was quite fast. Check out was less than 5 minutes....

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Thank AliAzzam
Reviewed January 20, 2017

The flush in toilet is not working. The TV remote control is not working. The bed is itchy!! Did not slept comfortably the whole night. The breakfast is not good (mostly Malay food, no other choices) my stomach ache after I ate -- I suspect its the milk on the cereal. I prefer to stay in KSL Hotel next time.

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Thank Jeaniffer M
Philadelphia
Reviewed January 17, 2017 via mobile

Hotel looks nice from outside, staff is nice and courteous, but rooms are in terrible condition. First room I was given on 13 floor had musty moldy smell, it was on non smoking floor. Room carpet was is really bad condition visual signs of mold. Staff changed my room and tried to give me a better room on 10th floor....

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Thank Jat73
Reviewed January 1, 2017 via mobile

Me and my friend had stay in in this hotel for 2 nights. Upon check in I had give SGD 50 cash notes as deposit as we don't have much Malaysia ringgit on hand when they ask for RM 100 for deposit. When we check out from the hotel and they had returned the 50 dollar tear cash notes to...

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Thank Ting P
Reviewed December 26, 2016 via mobile

Nice hotel with great room and nice room good for family and got free wifi .................... I stay here for 1 day only the location is near ksl mall but need to walk for about 10 minutes and veru difficult to find food

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Thank Glory T
Reviewed December 24, 2016

Comfortable room and friendly staff. Old hotel but, compare with other hotel, well maintained. I like new bathtub & new bath towel! Also their JPNs restaurant is Ace. Almost same taste and quality as JPN. Maybe need to consider to upgrade below the part. -Sound proof: I can hear almost everything next door's room sounds, outside car noise (very noisy...

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Thank Masanobu T
Bruges, Belgium
Reviewed December 14, 2016 via mobile

Very nice standard rooms , recently renovated bathroom with a nice shower. Had a look at one of the superior rooms and must say for the price difference it might be worth the upgrade :) Also very huge breakfastplace with more than enough choice and the doorguy is Hillarious !

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Thank 223neale
Kuala Lumpur, Malaysia
Reviewed December 13, 2016

They have friendly staff, average range of breakfast and a 24 hrs cafe. Overall I would only range it as an OK room. The rooms are old, so is the furniture. It's time to changed and do some renovation. The price I paid I can get better hotels room out there. When we had our breakfast in the Cafe is...

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Thank Travelover9113
Reviewed December 4, 2016

when i heard of crystal crown i imagine the hotel is more than average because the location is city area and convenient, but when i want to check in , the check in staff not in the counter, they put bell boy, he need to call them and there is another staff at cashier area, no other customer at the...

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Thank benny f
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Crystal Crown Hotel

Address: 117 Jalan Tebrau, Johor Bahru 80250, Malaysia
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $43 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crystal Crown Hotel 3*
Number of rooms: 264
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Crystal Crown Hotel staff and other travelers.
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Singapore, Singapore

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Questions? Get answers from Crystal Crown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Non smoking room”
 of 5 bubbles masanobut833, Dec 24, 2016 | Read review
“Non smoking room is advise, I got a non smoking room and it smell horrible even they sprayed the air fresher.”
 of 5 bubbles Travelover9113, Dec 13, 2016 | Read review
“please do park at 1A level, and lift parking is so creepy”
 of 5 bubbles , Dec 4, 2016 | Read review
“Ask for higher floor”
 of 5 bubbles Irene_HYP, Sep 27, 2015 | Read review
“request higher floors for better views”
 of 5 bubbles gecko_cheeko, Aug 30, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question