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Berjaya Waterfront Hotel, Johor Bahru

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Traveler (143)
Room & Suite (186)
Dining (66)
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Overview
  • Excellent8%
  • Very good16%
  • Average38%
  • Poor15%
  • Terrible23%
Travelers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (266)
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1 - 5 of 258 reviews
Reviewed today via mobile

Just last weekend, we booked a room at this hotel that claims to be “high standard”. Our experience is utmost disappointing and i am at the verge of reporting to a higher level of authority. 1. The carpet in the room were so dusty and...More

Thank Harvin S
Reviewed yesterday via mobile

I paid very premium for this hotel but the room is very lousy . Worst , the bed has bugs and we couldn’t sleep well entire night. This is worst hotel in Malaysia ! For those who read this, don’t even think of staying here...More

Thank Gerald M
Reviewed 3 weeks ago via mobile

Upon check-in (booked by a host company) the first impression was a modern, 4-star class hotel, with atrium, modern furnishings and style.... But the room was dire. Clearly no reinvestment in maintenance and subframe housekeeping staff. Room is dirty (used tissues barely concealed under the...More

Thank Robert_Oi_Asia
Management response:Responded 3 weeks ago

Dear Mr Robert, Greetings from Berjaya Waterfront Hotel Johor Bahru! We would like to thank you for sharing your feedback with us on Trip Advisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. With...More

Reviewed March 18, 2018 via mobile

Strategic location for hotel transit to Batam or Tanjung Pinang in Indonesia. The condition of the room need improvement to be as 4 star hotel. Breakfast is good spreed from western to local food, facilities is okay for the standard of 4 star hotel.More

Thank zulrubai69
Management response:Responded 3 weeks ago

Dear Mr Zul, Greetings from Berjaya Waterfront Hotel Johor Bahru! We would like to thank you for sharing your feedback with us on Trip Advisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. Firstly,...More

Reviewed February 20, 2018

We have stayed at this hotel before when it had a different name: Eden Garden. Things have really gone downhill since then. My biggest gripe is the wifi. My family and I are all constant wifi users as I am sure are a lot of...More

Thank j0nte0
Management response:Responded February 27, 2018

Dear Guest, Greetings from Berjaya Waterfront Hotel Johor Bahru! We would like to thank you for sharing your feedback with us on TripAdvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. Our guests comfort...More

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Best Value Properties in Johor Bahru, Malaysia
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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$43 - $66 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Johor Bahru
#17 Luxury Hotel in Johor Bahru
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$43 - $66 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Johor Bahru
#17 Luxury Hotel in Johor Bahru
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (143)
Room & Suite (186)
Dining (66)
Pool & Beach (36)
Amenities (29)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
Christopher M
March 11, 2017|
AnswerShow all 6 answers
Response from BJ0707 | Reviewed this property |
I agree that you should insist on being on a non smoking floor (not just room) if you are a non smoker. otherwise, I cannot answer for what room the hotel will give you...
1
Vote
Adam P
October 16, 2016|
Answer
Response from Dayal P |
go to better hotel ...don't spoil ur honeymoon period here...many good hotels there
0
Votes
Adam P
October 16, 2016|
AnswerShow all 2 answers
Response from Athukorala | Reviewed this property |
I think that is the ideal place for honeymoon. nice view there.better select corner room. no disturb.quite environment. I hope you get good selection your life important time.
0
Votes
Room Tips
"Ask for good wifi reception"
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"Ask for the sea or straits view room, it will make the stay better."
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"duty free shops"
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"I prefer higher floor and as requested we got the 15th floor. Room was great and spacious"
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