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Berjaya Waterfront Hotel, Johor Bahru

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Berjaya Waterfront Hotel, Johor Bahru
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191 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Klang, Malaysia
Reviewed 1 week ago via mobile

Whenever I'm in JB ,I will be staying at this hotel.From 1999 till now I've been staying at this hotel.Those days it was known as Eden Hotel.Despite all the negative reviews ,I still stay at this hotel.Yes it rundown now but not that bad as the reviews says.I have stayed here for business as well family vacations.This time to my...

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Thank jaikanth1974
Reviewed 2 weeks ago via mobile

Went there from a recommendation from a friend. Didn't get the smoking room I asked for and even indicated way before when I was booking it online that I wanted a smoking room nonetheless we got the non smoking room. The non smoking room had a really funky smell which made us feel uncomfortable. Had to use our own perfume...

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Thank eswarand2016
Reviewed 3 weeks ago via mobile

The hotel environment is good, with alot of eateries & pubs nearby and able to get SG mobile network. The only down side is, in the hotel room, there is no bedside power socket, so we have to take turn to charge our handphone and camera.

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Thank Cheow Wee C
Malaysia
Reviewed 4 weeks ago via mobile

I was looking forward to a place on the water and close to the shops. Having been a regular to the duty free shopping complex years ago, I was expecting an enjoyable time. Check in was quick since I was the first in line. The room looked well used with chipped furniture. The toiletries were sufficient for a 3 star....

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Thank Marigold26
Reviewed December 15, 2016

Recently we celebrated the birthday party of our Boss at Berjaya Waterfront Chinese Restaurant and we must admit that the arrangement was carefully handled and every details of the party was top notch. The staff's and management team have been very helpful to accommodate our special request in dining arrangements & as well as decoration done to surprise our Boss...

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Thank Edwin (
Management response:

Dear Edwin, Greetings from Berjaya Waterfront Hotel Johor Bahru! We would like to thank you for sharing your feedback with us in Tripadvisor. We are extremely grateful to you for taking the time to write to us with regards to your experience with hotel service. It is definitely with feedback from valued guest like yourself which will further help to...

Reviewed December 11, 2016 via mobile

When I arrived there was already one person complaining at the reception about his room access card not working. He told the reception that he complained many times but no one had attended to it. It did not bothered me at first because I thought it would be an isolated case. Regrettably, it happened to me too. It took them...

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Thank Khairul A
Management response:

Dear Mr Khairul A Greetings from Berjaya Waterfront Hotel Johor Bahru! We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. I am sorry to learn about the inconvenience happened during your stay, please allow me to...

Reviewed December 7, 2016

I was staying here with my son for 10 days for an international scrabble tournament. The hotel must have been grand in its day but it has not been maintained. Some of the issues with the hotel are: Booking/checking in: I had booked a non smoking twin room months beforehand. There was only smoking or double rooms available when I...

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2Thank Lynley J
Management response:

Dear Ms Lynley J Greetings from Berjaya Waterfront Hotel Johor Bahru! We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable for us to continue improving our standards. We have noted your concerns and we wish to express our profound apologies for the inconvenience...

Seremban, Malaysia
Reviewed December 7, 2016

1. No small towels in room. 2. Only 1 small bar soap provided. 3. Brown dirt marks on inside of sink. 4. Bathroom door "rotting" ..............needs a slab of aluminium. 5. Not enough drinking water provided free of charge. 6. Fridge NOT stocked with beers or cold drinks. 7.Room service takes a LONG time to answer the phone. 8. No...

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Thank Krishna118
Management response:

Dear Mr Krishna 118, Greetings from Berjaya Waterfront Hotel Johor Bahru! We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. We noted areas of improvement and shall rectify them. Just to share with you that we...

Reviewed November 30, 2016 via mobile

One of he hotel I could recommended when you visit Jb. Nice hotel to stay, lot of clubs near by. Best spa Ever had at the same time ;) beer buffet outside the hotel with your friends. Friendly staff and nice food.

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1Thank krisnert
Management response:

Dear Mr Krisnert Greetings from Berjaya Waterfront Hotel Johor Bahru! We are glad that you were satisfied during your stay with us and enjoyed the surrounding outlets in the area. We look forward to welcoming you back soon. Thank you and best regards.

Selangor, Malaysia
Reviewed November 30, 2016

I visited this place for an event organised by government agencies. The thing i want to highlight here is coffee house at this hotel. All the participants had their lunch at this coffee house. The quality of food is something need to take serious action by the team at their buffer line. Some of the food tasless & some of...

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3Thank ChefRevival4061
Management response:

Dear ChefRevival 4061 Greetings from Berjaya Waterfront Hotel Johor Bahru! Thank you for sharing your comments with us. Your feedback is extremely valuable to us as we strive to improve with each and every stay of our guest. As for your comments, we have highlighted to the departments concern and have taken the necessary actions to improve further. Thank you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Ideally situated in the capital city of Johor in Southern Malaysia, a mere 5 minutes away from the main causeway link to Singapore, Berjaya Waterfront Hotel, Johor Bahru (formerly known as The Zon Regency Hotel by the sea) boasts 400 rooms and suites and features one of the largest MICE facilities in the region. Adjacent to Iskandar Malaysia, the southern development corridor - famed for its tourist attractions such as Legoland Malaysia and Puteri Harbour Family Theme Park, the hotel and its integrated duty-free-zone is home to an array of shopping, dining and entertainment options. ... more   less 

Additional Information about Berjaya Waterfront Hotel, Johor Bahru

Address: 88 Jalan Ibrahim Sultan | Stulang Laut, Johor Bahru, Johor Bahru 80300, Malaysia (Formerly ZON Regency Hotel by the sea)
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $35 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Berjaya Waterfront Hotel, Johor Bahru 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Regency Johor Bahru
Regency Hotel Johor Bahru
Hotel Style:
#8 Spa Hotel in Johor Bahru
#14 Luxury Hotel in Johor Bahru
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Questions & Answers

Here's what travelers have asked, with answers from Berjaya Waterfront Hotel, Johor Bahru staff and other travelers.
5 questions
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Questions? Get answers from Berjaya Waterfront Hotel, Johor Bahru staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best Views, Good Dining Experience, excellent bar outlets”
 of 5 bubbles , Dec 15, 2016 | Read review
“If you don't smoke you need to ask for a non smoking room.”
 of 5 bubbles LynleyJ, Dec 7, 2016 | Read review
“request for a room with a better view”
 of 5 bubbles JtagTripAd, Oct 3, 2016 | Read review
“Very big so views all round. Choose J.B view or other side view to Singapore.”
 of 5 bubbles keleri, Jul 29, 2016 | Read review
“You choose rooms overlooking the Strait.”
 of 5 bubbles IlGuf, Jul 26, 2016 | Read review
5 of 5
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