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Hotel Jen Puteri Harbour, Johor

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Hotel Jen Puteri Harbour, Johor
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1,165 Reviews from our TripAdvisor Community

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Showing 1,116: English reviews
Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is my 4 trip there and I must said that the standard is well maintain ...the staff is efficient and friendly . one of the most memorable moments is the dinner at sky bar. as we are staying there for 5days and full board meals ...The Asst Events Manager Ms Joelle , had plan well to have different choices... More 

Helpful?
Thank aeron1818
HotelJenPHarbour, General Manager at Hotel Jen Puteri Harbour, Johor, responded to this review

Hi Aeron, Thanks for your "Very Good hotel" review of Hotel Jen Puteri Harbour! The team work hard to delight & deliver and its great to get the feedback when we have done so. Your feedback will be shared with the team so that they can be inspired to continue to take care of our guests. I am also very... More 

Kuala Lumpur, Malaysia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Love the location of the hotel. Get a marina view room and its beautiful...huge breakfast selection and amazing services. its located 5 min from Sanrio Hello Kitty Town and Thomas Town..wide range of restaurants by the marina.

Helpful?
Thank lim0510
HotelJenPHarbour, General Manager at Hotel Jen Puteri Harbour, Johor, responded to this review

Hi lim0510, Thanks for your "Great hospitality , will definitely return again"review of Hotel Jen Puteri Harbour! Glad to read that you had a great stay and that you liked the serene views of Puteri Harbour as well our breakfast buffet. Let me know when you plan your next Johor adventure so that the Hotel Jen team can continue to... More 

Bangkok, Thailand
Level Contributor
154 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Rooms are very modern, clean & comfortable. I was upgraded to a suite with a separate living room, bedroom & a huge bathroom. Breakfast buffet had a big selection of international and local Malaysian food. The hotel is part of the Puteri Harbour complex, with many restaurants and a yacht marina. Sanrio Hello Kitty world, Thomastown and other cartoon-themed attractions... More 

Helpful?
Thank Kris A
HotelJenPHarbour, General Manager at Hotel Jen Puteri Harbour, Johor, responded to this review

Hi Kris A, Thanks for your "Clean comfortable rooms, prime location" review of Hotel Jen Puteri Harbour! Glad to read that you enjoyed the upgrade to our suite and that you liked our breakfast spread at Harbour Cafe. Let me know when you next make plans for a Johor adventure so that the team can continue to amaze you. Cheers,... More 

Singapore, Singapore
Level Contributor
4 reviews
4 of 5 stars Reviewed 6 days ago NEW

We travelled with 2 adults & 3 kids (3yo x2, 10mthold) to Puteri Harbour on a tour bus from Singapore, traffic was an ease, arrived at the hotel at 12noon, 15mins after crossing the 2nd link. We weren't given a room straightaway as their check in was strictly 2PM. So we wandered around the establishment and had lunch at Sushi... More 

Helpful?
Thank cchin8
HotelJenPHarbour, General Manager at Hotel Jen Puteri Harbour, Johor, responded to this review

Hi cchin8, Thanks for your "3 nights stay, good place for young kids" review of Hotel Jen Puteri Harbour! Glad to read that overall you had a great stay and that you liked our free & fast WIFI connection. I have read your comments about service and food replenishment at Harbour Cafe. Your comments will be shared with the Culinary... More 

Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed at hotel Jen with family over the weekend in a deluxe harbour view room. The check in lobby were beautiful and spacious with lots of sofa. There is also free flow complimentry drink, charging lockers and PC for free usage. Check in and check was a breeze Hotel consists of 3 blocks. Rooms at block 2 and 3 face... More 

Helpful?
Thank Andrew S
HotelJenPHarbour, General Manager at Hotel Jen Puteri Harbour, Johor, responded to this review

Hi Andrew S, Thanks for your "Short getaway" review of Hotel Jen Puteri Harbour! Glad to read that you had an easy breezy check in. Great to read that you had liked the birthday cake and ffruit cup. Let me know when you plan your next Johor adventure so that we can continue to look after you. Cheers, Paolo General... More 

1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

We had 3 very young kids traveling with us. Hence, could be quite messy and noisy at times. The lady at the club lounge was helpful and offer to peel a pear for my little boy. Was really touched by her thoughtfulness. Thank you. Would love to come back and stay again. Highly recommended for family with young kids and... More 

Helpful?
Thank 810tayk
HotelJenPHarbour, General Manager at Hotel Jen Puteri Harbour, Johor, responded to this review

Hi 810tayk, Thanks for your "Excellent service " review of Hotel Jen Puteri Harbour! Glad to read that the Club Lounge team were able to delight & deliver. I will definitely recognize them for their efforts. Let me know when you plan your next Johor adventure so that the Hotel Jen team can continue to look after you. Cheers, Paolo... More 

Sydney, Australia
Level Contributor
66 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at Hotel Jen for two nights for our trip to JB for Legoland and Hello Kitty/Thomas Town. We arrived at Hotel Jen via private taxi transfer from Singapore at around 12 noon. We weren't able to check-in to the room I have booked but was offered to pay extra price upgrade to a suite which was ready for... More 

Helpful?
Thank bunnyegg
HotelJenPHarbour, General Manager at Hotel Jen Puteri Harbour, Johor, responded to this review

Hi bunnyegg, Thanks for your "Good Place to stay with Kids" review of Hotel Jen Puteri Harbour! Glad to read that overall you had a great weekend stay with kids and liked our free & fast internet. I was sorry to read that you room was not ready, your feedback will be shared with the team so that we can... More 

Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed 2 nights at this 4 star hotel.. 1. Hotel is clean mostly everythings. Staff services is really good,staff standard is like 5 star hotel services very efficient and fast..got 3 swimming pool and the center pool got jacuzzi and surprisingly it's warm water.. 2. Hotel & Room got the real 4 star feel(many 4 star hotel are old and... More 

Helpful?
Thank Chef K
HotelJenPHarbour, General Manager at Hotel Jen Puteri Harbour, Johor, responded to this review

Hi Chef K, Thanks for your "2 nights staycation" review of Hotel Jen Puteri Harbour! Glad to read that overall you had a great stay and that the hotel team were able to delight & deliver. I have read your comments with regard to dust in the room and your feedback will be shared with the team so that we... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

Had an event at Hotel Jen last week for around 200 pax. Facilities and rooms were great and had excellent support from all the staff at the hotel especially Ms Crystal Ng, the assistant manager.She had gone out of her way to ensure the success of the event. All my participants were well taken care of and very happy. Special... More 

Helpful?
Thank mgc268
HotelJenPHarbour, General Manager at Hotel Jen Puteri Harbour, Johor, responded to this review

HI mgc268, Thanks for your "Fantastic Staff!" review of Hotel Jen Puteri Harbour! The team work hard to make each event special and its great to get the feedback when we do so. I will definitely recognize Crystal for the her extra effort. Your review will also be shared with the team so that they can continue to be inspired... More 

Jakarta, Indonesia
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Wow i never thought Johor Bahru have this kind of hotel : unfamiliar but delightful. I am reluctant to even go to JB if not for accompanying my 2 years old nephew. She's too young to go to Disneyland (which i prefer) so we thought why not drive cross country from Singapore to Malaysia to Legoland and since we never... More 

Helpful?
Thank Epi1971
HotelJenPHarbour, General Manager at Hotel Jen Puteri Harbour, Johor, responded to this review

Hi Epi1971, Thanks for your "A Petite Fantastic Hotel " review of Hotel Jen Puteri Harbour! Glad to read that overall you had a great stay and you the hotels design. I have read your comments about the public transportation and as a new destination this is a work in progress. I am sure given time this will improve. Sorry... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Hotel Jen Puteri Harbour, Johor is located in Nusajaya. It's approximately 20 minutes from Johor Bahru town and is easily accessible via land or water transport from Puteri Harbour International Ferry Terminal. Senai International Airport is a 20-minute drive away and Singapore Changi Airport is only 60 minutes away. ... more   less 

Additional Information about Hotel Jen Puteri Harbour, Johor

Address: Persiaran Puteri Selatan | Puteri Harbour, Nusajaya, Johor Bahru 79000, Malaysia (Formerly Traders Hotels Puteri Harbour)
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $82 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Puteri Harbour, Johor 4*
Number of rooms: 283
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Johor Bahru
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