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Renaissance Johor Bahru Hotel

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Renaissance Johor Bahru Hotel
Renaissance Johor Bahru Hotel
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586 Reviews from our TripAdvisor Community

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Showing 558: English reviews
Singapore
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Was there from 16th to 19th June as part of my church camp. Really enjoyed the stay the room that my wife & I stayed was clean (only complain that when we first checked in there was some smoke smell, after a few hours it was gone). Another plus point for me was that just outside the hotel there was... More 

Helpful?
Thank T-ManSG
Subang Jaya, Malaysia
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I'm currently staying on the 17th floor and so far I'm very happy with the room and the club lounge. Check in was fast and the staff were very warmth. Unfortunately for a club floor guest, the baggage service is next to none. Service in the club lounge is great, I would like to personally highlight one of the staff... More 

Helpful?
1 Thank William9282
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear William9282, It's wonderful to have you with us and I am glad you like the club lounge and overall, the hotel. It is to my regret that we fall short on certain areas and be assured we will look into improving our services. We firmly believe in assisting our guests with whole hearts and this can only be improved... More 

Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Really loved staying at this hotel. Had a wonderful business trip here in June and was extremely pleased with the standard of the room. The staff were amazing as well. Was greeted and welcomed into the hotel right from the very first step. Was even impressed by the bell-boy who brought our bags to the room. He was ever so... More 

Helpful?
1 Thank Stumbling
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Stumbling, It's to my pleasure that you had a wonderful business trip and had the opportunity to accommodate you. I thank you for your kind compliments on the hotel and recognition for our ambassadors who strive in serving and assisting our beloved guests. As a 5 star hotel, we do our best to uphold the standards and serve with... More 

Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Nice hotel. Stuffs very well manner. Helpful. Clean. Walking distance to eating places. Seafood restaurants are near by about 15 minutes drive. Easy access to woodland if want to visit Singapore during your stay in Johor.

Helpful?
1 Thank Karyn L
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Karyn L, It's a delight to read your kind comments on the hotel and the ambassadors. Indeed mannerism is vital in the hospitality industry therefore we seek excellence in delivering services as part of our passion. I'm glad that you managed to explore the grounds of Johor Bahru and uncovered food places nearby the hotel. Perhaps if you have... More 

Shanghai Region, China
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is in a good location near Johor city center. It keep you away from all the bustle of town city but you can be there in few minutes by taxi. From outside the hotel doesn't looks to much like an invitation but all things in are valuable. Very friendly and helpful staff, rooms comfortable and clean (appreciate the... More 

Helpful?
1 Thank hyper64
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear hyper64, Thank you for staying with us and taking some time to share your thoughts about the hotel and Johor Bahru. It's great to know that you were delighted by our buffet breakfast and overall, a positive stay with us. It is in our hearts to deliver excellent services to all our beloved guests and we appreciate feedbacks for... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have a good 5 day - stay in this hotel with excellent services from the staff. The room is excellent as well as the buffet restaurant and the chinese restaurant. Experienced Good food service during my dinner from Guna. I would like to stay again in this hotel on my next visit. Mon V

Helpful?
2 Thank Mon V
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Mon V, Thank you for your 5 bubble rating and kind comments. It is our pleasure to serve our dear guests with passion and enthusiasm at all times. I am proud to learn from you that Guna had attended to you well enough for your recognition and I'll be sure to let him know of your kind words as... More 

Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We were a family of three, with one teenager. We stayed in the club room for one night. The club room gives you access to the club lounge, which is located on the same floor as the club room. I have to say that the club lounge was amazing, and just sitting there having a snack and drink, with a... More 

Helpful?
1 Thank AnyaKothary
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear AnyaKothary, I regret that you are disappointed about the beds and it should have been prepared earlier. Your remarks here are well read and shared to the relevant departments for improvements in taking actions immediately. On your other note, I am glad that our club lounge could offer you a good place to relax with a good view. Thank... More 

Singapore, Singapore
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just half an hours drive from the immigration centre and Johor city! Stayed for 1 night with wife to get away from the hustle and bustle of the city. Was surprised because I remembered this was an abandoned construction a few years back. The room was nice, clean and spacious. However, it could get a little noisy at night as... More 

Helpful?
1 Thank DesLing0708
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear DesLing0708, How wonderful of you to have stayed with us at the Renaissance Johor Bahru hotel! I'm very honored that you find the room to be nice and enjoyed the offerings of our breakfast buffet. Our chefs are passionate to serve wonderful food to all our guests and it makes them happy to know that their efforts are recognized.... More 

Singapore, Singapore
Level Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The outside of the building looks a bit dated, but the interior was well maintained. Our rooms were clean and spacious, and the higher floors have a commanding view of the surrounding area. The bay facing rooms can look across the straits into Northern Singapore. The basic amenities in the room were of good quality. Better than a basic marriott... More 

Helpful?
Thank Running R
GM-Gagan-Singh, General Manager at Renaissance Johor Bahru Hotel, responded to this review

Dear Running R, I am delighted that you find our interior and rooms to be well maintained. As a hotel and part of Marriott, it is necessary to ensure our accommodations and facilities are well cleaned for the comfort of our beloved guests. I am glad that you spent some time in our gym and it would be great if... More 

Singapore
Level Contributor
92 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for 1 night during school holidays with my family. I like the area nearby with plenty of good food choices at the pasar malam. We stayed at room 605 which was at the pool terrace. Room was still nice but this time we noticed alot of ants. And it poured during the night... we woke up to find... More 

Helpful?
1 Thank SporeSamSeng
Exec_JuneAshley, Executive Office at Renaissance Johor Bahru Hotel, responded to this review

Dear SporeSamSeng, Thank you for staying with us again and sharing your feedbacks on our Tripadvisor page. We apologize for the inconvenience and discomforts which you had experienced in your stay. Your comments on the pool terrace room has been immediately relayed to our maintenance team who will take action to rectify the issues. In addition, we will be sure... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
5-star elegance and personalized service await you at the luxury Renaissance Johor Bahru Hotel, a Marriott Luxury & Lifestyle Collection. Located half an hour from the Senai International Airport, and just 10 minutes from Singapore, our hotel offers a wide range of amenities to make your stay as comfortable as possible. Beautifully appointed rooms and suites feature beds with luxury linens and spacious, contemporary bathrooms; upgrade to a Club level room or suite, and take advantage of access to our hotel's exclusive Club lounge. If you're in Johor Bahru for work, you'll appreciate our well-equipped business center and 16 flexible meeting rooms; we also offer a modern, 24-hour fitness center and an outdoor pool. Dine on modern Cantonese cuisine at WAN-LI, our hotel restaurant, or venture outside of the hotel and explore Johor Bahru's 5-star dining and entertainment options. Additional nearby attractions include Johor Premium Outlets and LEGOLAND® Malaysia. Visit us today, for a memorable getaway. ... more   less 

Additional Information about Renaissance Johor Bahru Hotel

Address: 2, Jalan Permas 11 | Bandar Baru Permas Jaya, Johor Bahru 81750, Malaysia
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $85 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Johor Bahru Hotel 4.5*
Number of rooms: 345
Reservation Options:
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Hotel Style:
#1 Business Hotel in Johor Bahru
#4 Luxury Hotel in Johor Bahru
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