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Mutiara Johor Bahru Hotel

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Mutiara Johor Bahru Hotel
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516 Reviews from our TripAdvisor Community

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Showing 499: English reviews
Level Contributor
81 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here for a night. I was pretty amazed by the hotel. The hotel is located very near KSL Mall. The landmark to this hotel is Holiday Villa Johor. The hotel from out, it doesnt look very appealing but, overall the hotel is well maintained. The lobby assistance is efficient, which is a good thing. Room wise, it is... More 

Helpful?
Thank John M
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, We would like to thank you for sharing your stay-experience in our hotel with fellow travellers. It’s good to see that you enjoyed your time with us and we hope to have the pleasure of serving you soon in the near future. Kind regards - HP Khoo, General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

I have stayed at this hotel 4 years ago on 2 occasions. Nothing memorable. But at this recent visit, I was pleasantly surprised by the good, attentive and hospitable service from the staff. The kind of service experienced was very evident across the entire hotel - from the conference rooms, coffee house, Chinese Restaurant and reception. Kudos to the team.... More 

Helpful?
Thank Beatrice K
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, We are really glad to know that you had a pleasant stay at our hotel, and we would like to thank you for letting us know it with your review. Meanwhile, we will continue to improve on our services to meet guest’s expectations and we sincerely look forward to welcome you back soon. Kind regards. More 

Sgp
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Holiday Inn let this very convenient location run down a bit. While the location is still great the mild renovation has made this a more attractive place than before. I use this location for business. I recommend the non track side if you are a light sleeper but if you like a view watching the trains is good fun.

Helpful?
Thank RandomJoe8888
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, It was a pleasure to have you as a guest at Mutiara Johor Bahru. We appreciate your positive comments during your recent stay and we would be delighted to welcome you back soon! Kind regards. More 

singapore
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed two nights 19-21 Aug for a company retreat. The external of the hotel shows a old and dated facade. But the inside is nice, warm, bright and I truly appreciated the friendliness and thoughtfulness of the staff members. Breakfast at the cafe was sufficiently good, the usual spread. Hotel is within walking distance to Parson and KSL. Special mention... More 

Helpful?
Thank tunadip
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest We truly appreciate the chance to offer you our services, and we are pleased that you have enjoyed your stay with us. Your continued patronage is a vital part of our growth and for that, we are most grateful. We are looking forward to your next visit soon. Kind regards. More 

Singapore, Singapore
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stay for 1 night from 20 Aug 2016. 260 Myr deluxe room with 2 queen size bed. Booked for 3 person with breakfast. Hotel is old. But well maintained and clean. However when ask for extra mineral bottle. Was told there is charges. By the way. All room is smoking room. However when we check in. Find no smell at... More 

Helpful?
Thank Denniswon
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear Guest It was a pleasure to have you as a guest at Mutiara Johor Bahru. Your positive comments are appreciated. Meanwhile, we will continue to improve on our services to meet guest’s expectations. We are looking forward to your next visit soon. Kind regards. More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

Stayed while on business. Excellent front office staff led by Sam who couldn't be more helpful and professional. Rooms clean and very well decorated, bathroom slightly dated. Great Teh Tarik! Entrance to hotel lobby a little obscure with random parking on road

Helpful?
Thank A TripAdvisor Member
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, I would like to thank you for your recent visit to Mutiara Johor Bahru. It was truly a pleasure to serve you. I am glad that the accommodation and service were to your liking, as complete satisfaction is our goal. We are looking forward to your next visit soon. Kind regards. More 

Bokaro Steel City, Jharkhand, India
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed in this hotel only for a night. The hotel room is very clean and comfortable. Staff is very friendly and helpful. Buffet dinner was good but could have some more variety, at least something from Indian cuisine. The break fast was very good. Over all I had a good stay. The best part of this hotel is its... More 

Helpful?
Thank Chandan29dec
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest - We truly appreciate the chance to offer you our services, and we are pleased that you have enjoyed your stay with us. Your continued patronage is a vital part of our growth and for that, we are most grateful. We are looking forward to your next visit soon. Kind regards. More 

Level Contributor
85 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Check in late evening being greeted by 2 friendly front desk. The room is large....the bathroom layout is practical....most importantly the hot water and pressure was great. The bed is soft....pillow comfy. However the car park seems limited....but the friendly car jokey directed me to park at the basement. Yes...I parked at the back of house but at least it's... More 

Helpful?
Thank Mech C
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest I would like to thank you for your recent visit to Mutiara Johor Bahru. It was truly a pleasure to serve you. I am glad that the accommodations and service were to your liking, as complete satisfaction is our goal. We are looking forward to your next visit soon. Kind regards. More 

Kuala Lumpur, Malaysia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for 3 nights on business trip. The hotel is generally clean and the staff are friendly and helpful. However, the hotel's interior is in need of refurbishment. Location is pretty central in JB and it's next to Holiday Plaza (another tired shopping mall). Pricing is somewhat pricey compared to other newer hotels in the area.

Helpful?
1 Thank Zia M
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear Guest We are glad to know that you had a pleasant stay at our hotel, and we would like to thank you for letting us know it with your review. Meanwhile, we will continue to improve on our services to meet guest’s expectations. One of the projects in the pipeline is a full renovation of our rooms, swimming pool... More 

A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago via mobile

I booked this hotel for whole week and it's quite disappointing and regretful. If you are looking out to relax then forget about it. Staff is not going to assist you even in directing the way to room. I booked a superior room but they allotted me a deluxe room with carp view saying it's upgrade. In the room blanket... More 

Helpful?
Thank A TripAdvisor Member
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear Guest Thank you for staying with us recently and I am grateful that valued guest like yourself have taken time to provide feedback. I understand your frustration and sincerely apologize for the inconveniences caused. I have personally taken a serious stand to address the issues that were highlighted in your recent email. I believe nothing is more important than... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast

Additional Information about Mutiara Johor Bahru Hotel

Address: Taman Century, KB No. 779 Jalan Dato Sulaiman, Johor Bahru 80990, Malaysia
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $48 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mutiara Johor Bahru Hotel 3.5*
Number of rooms: 336
Reservation Options:
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Also Known As:
Mutiara Hotel Johor Bahru
Mutiara Johor Bahru
Hotel Style:
#4 Business Hotel in Johor Bahru
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