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Mutiara Johor Bahru Hotel

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Mutiara Johor Bahru Hotel
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526 Reviews from our TripAdvisor Community

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Showing 509: English reviews
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here for business and it is extremely dated and in poor condition inside and out. I had many problems with the room with dirty tissues down the bedside table and the bathtub being blocked and taking nearly 1 hour to drain after a shower. The only positive is the friendly staff and evening entertainment if you are not... More 

Helpful?
Thank Ldspanky
Puchong, Malaysia
Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stay one night in this hotel. The check in process overall consider slow. We have reach early around 1pm. The staff ask us to back on 2pm as the room will be ready by then. When we go at 3pm, the room not ready. We need to ask a few times and then only the room ready. The room is... More 

Helpful?
Thank michellfish
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest We truly appreciate the chance to offer you our services; your continued patronage is a vital part of our growth and for that, we are most grateful. Meanwhile, we sincerely apologize for the inconveniences caused during your check-in. Rest assured, we had addressed this issue as it is our goal to restore your confidence in our hotel. We... More 

penang,Malaysia
Level Contributor
120 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were in Mutiara for the weekend to attend an engagement. The hotel may be a bit old and in need of a refurbishment but it is a well run comfortable hotel. Service is good especially housekeeping and F&B. We enjoyed out breakfast which had a reasonably good spread and good tasting. The service personnel were friendly and very helpful.... More 

Helpful?
Thank puspanathan
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest - We are really glad to know that you had a pleasant stay at our hotel, and we would like to thank you for letting us know it with your review. It was truly a pleasure to serve you. I am glad that the accommodation and service were to your liking, as complete satisfaction is our goal. We... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Johor Bahru will always be the first destination for Singaporeans because of the affordability and myriad culliners of food. Mutiara Johor Bahru Hotel is the very first hotel that caught my eyes. It looks oldish from outside but you will be surprise by the level of service there from the hotel staff. My check in was assisted by the front... More 

Helpful?
Thank RainyLeah
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest - We would like to thank you for sharing your stay-experience in our hotel with fellow travellers. We appreciate your positive feedback and we do take pride in catering to our guests' needs the best way we can. It’s good to see that you enjoyed your time with us and we hope to have the pleasure of serving... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was there with my family last weekend. The highlight of the trip that we were upgraded to the junior suite as we were there with our toddler. We all enjoyed the room very much with the additional beds and room space. The staff were also very helpful and friendly. It is also a very safe place to stay with... More 

Helpful?
1 Thank lim72tang78
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest - We are really glad to know that you had a pleasant stay at our hotel, and we would like to thank you for letting us know it with your review. Meanwhile, we will continue to improve on our services to meet guest’s expectations and we sincerely look forward to welcome you back soon. Kind regards. More 

Singapore
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel looks very old and run down on the outside but I like the room service. The front desk lady is kind of rude as she did not smile and she rolled her eyes at me when I told her to renew my card as I extended my stay with the hotel and she doesn't even want to look... More 

Helpful?
2 Thank Msmagmay
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear Guest - Thank you for your review. Meanwhile, I sincerely apologize for any inconveniences caused; your comments have been shared with the departments concerned so that they may be addressed. For your information, one of the projects in the pipeline is a full renovation of our rooms, swimming pool and relocation of our gymnasium. We sincerely look forward to... More 

Castellon de la Plana, Spain
Level Contributor
122 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms are spacious and clean, the breakfast buffet offers a wide choice of both Eastern and Western cuisine, there are several restaurants to choose, and the prices are in the mid range. All in all, a good choice for your stay in Johor Baru.

Helpful?
1 Thank Paco F
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear Guest Thank you for your review and for choosing our hotel. I'm happy that you have enjoyed your stay and I'm looking forward to having you again as a guest at Mutiara Johor Bahru. Kind regards. More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was pleased to be greeted with smiling staffs. They were patient when assisting me to clear my doubts. The room was clean and spacious. The bed was large!! It was definitely a great night. I will definitely book again. this time for a longer period of time :) I just hope they have a kid pool in the near... More 

Helpful?
1 Thank Adah A
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us and we hope to have the pleasure of serving you soon in the near future. Kind regards. More 

Kuala Lumpur, Malaysia
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good location, with shopping malls a stone's throw away from the hotel. Staff are pleasant with the breakfast spread fair in quality. The rooms are a good size and clean. I was very kindly upgraded to the executive floor. Lounge was quiet and the staff manning it very helpful and efficient. However, the evening cocktails and food spread was woefully... More 

Helpful?
1 Thank Ujin L
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest It was a pleasure to have you as a guest at Mutiara Johor Bahru and we appreciate your positive comments. Meanwhile, we will continue to improve on our services to meet guest’s expectations. We hope to have the pleasure of serving you soon in the near future. Kind regards. More 

Kuala Lumpur, Malaysia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good meeting place for businesses and for the leisure of good local foods around the hotel. Hotel staff are friendly especially the Club Floor Lounge staff who are very courteous and friendly. Quite a change from my last visit in 2015.

Helpful?
1 Thank Toon8888
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest Thank you for giving us the opportunity to serve you. I am glad that the accommodation, food and service were to your liking, as complete satisfaction is our goal. We certainly look forward to your return trip to our hotel where we trust you will have a memorable experience. Kind regards. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Bathroom (34)
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Amenities (48)
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Deluxe King Room (38)
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Family Suite (85)
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Junior Club Suite (46)
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Mutiara Club Room (41)
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Mutiara Suite (53)
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast

Additional Information about Mutiara Johor Bahru Hotel

Address: Taman Century, KB No. 779 Jalan Dato Sulaiman, Johor Bahru 80990, Malaysia
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $47 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mutiara Johor Bahru Hotel 3.5*
Number of rooms: 336
Reservation Options:
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Also Known As:
Mutiara Hotel Johor Bahru
Mutiara Johor Bahru
Hotel Style:
#4 Business Hotel in Johor Bahru
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