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KSL Hotel & Resort

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KSL Hotel & Resort
KSL Hotel & Resort
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2,037 Reviews from our TripAdvisor Community

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Showing 1,955: English reviews
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A TripAdvisor Member
1 review
Reviewed 4 days ago NEWvia mobile

The hotel did had a wonderful location and shopping .. but the hotel towel and room cleaning light doesn't seem to be nice .. the towel had stain (bed sheet too ) the room cleaning sign is not working ..

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Thank A TripAdvisor Member
Reviewed 5 days ago NEW

Good hotel to stayed.. As our experience stayed at ksl hotel for 3 days. We search at tripadvisor for ksl hotel, and based on guest comment ksl hotel like 5 stars hotel. So we decided to stay at ksl, and my first impression was good cause the building also nice, reception staff also very kind, the room also clean. I...

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Thank Shuhada A
Klang, Malaysia
Reviewed 6 days ago NEW

Very good. From the Services, Room, Food and Location. All part was absolutely awesome. My first step onto this Hotel, I have been greet nicely and being assist by their concierge to bring in all the luggage from Car to the hotel. Reception (SAFARIN) give me a very beautiful smile and proceed my check in process nicely. As the the...

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Thank derrickttan
Singapore, Singapore
Reviewed 6 days ago NEW

Perfect place for shopping, dining, watching movies, window shopping, massage.. u name it. It's located in the same exact building with KSL mall. approx 10-15 min away from Malaysia Immigration by car.

Review collected in partnership with this hotel
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Thank KiranaNaqiah
Singapore, Singapore
Reviewed 6 days ago NEW

We chose this hotel as it is just adjacent to a mall that has the Thai Odyssey spa. This is one spa brand that we've always patronized due to the consistency of their therapists' skill for traditional thai massages. But if you prefer other massages, there are other massage services in the mall, not to mention, hair, nail and other...

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2Thank Jane C
Kuala Lumpur, Malaysia
Reviewed 1 week ago

Good service by the Manager, Mr Simon, Good bfast and most of all it is connected to the mall! Easy shopping. Also have cinema where can spend time either want to shop or relaxing at the cinema. Good price of goods sold especially hand phone casing, gadgets etc.

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Thank rynn1009
Reviewed 1 week ago

My trip last week to KSL Hotel was good. Service was nice and their staff was very helpful. Their concierge help us to bring in our luggage from car to the hotel. Check in proccess was fast plus the Room offered was clean and comfortable. Got a plenty of dinner offer here by the hotel and also on the KSL...

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2Thank Saufiq R
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Saufiq R, Warmest Greetings From Us! We thanked you for staying with us at KSL Hotel & Resort and sincerely appreciate your positive feedback on TripAdvisor. Look forward for the honor to serve you again in the future. Enjoy up to 13% discount when you book directly from our hotel website. You cannot get a better deal. Thanks.

Singapore, Singapore
Reviewed 1 week ago

We went during the Xmas weekend and booked at the last min so the room was very expensive for our 2 nights stay. Location of the hotel is 10 min drive from the checkpoint. Check-in was very efficient. Although there was a long queue, one of the staff was very attentive and saw that we were with 2 children and...

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Helpful?
Thank mhm82
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear mhm82, Warmest Greetings From Us! We thanked you for staying with us at KSL Hotel & Resort and sincerely appreciate your positive feedback on TripAdvisor. We constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards. Look forward to serve you better in the future. Enjoy up to 13% discount when you...

Singapore, Singapore
Reviewed 1 week ago via mobile

My friends and I enjoyed our 2 days stay at KSL.The check in and check out was hassled free and fast. The breakfast spread was fantastic. The location was very convinient. Except that the air con setting was not cold enough even though it was at 18 degree.But other than that...i will come again. Thank you, KSL.

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Thank Liqmax
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Liqmax, Warmest Greetings From Us! We thanked you for staying with us at KSL Hotel & Resort and sincerely appreciate your e feedback on TripAdvisor. As a hotel with high expectation in service excellence, we constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards. Look forward for the honor to serve...

Singapore, Singapore
Reviewed 1 week ago via mobile

Some of the good points about the hotel are its location which is a short drive from the Johor checkpoint and its accessibility to the shopping mall. The guestroom (which is probably a lead-in category I had) is small but decent enough for a 2-night stay. The bad points for this sizeable hotel are its inability, or lack of, to...

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Thank SamSGTraveller
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear SamSGTraveller, Warmest Greetings From Us! We thanked you for staying with us at KSL Hotel & Resort and sincerely appreciate your feedback on us thru TripAdvisor. As a hotel with high expectation in service excellence, we’re sorry to hear on any shortfalls pertaining to services & facilities provided. We constantly look forward to our guests’ feedback and comments in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
KSL Hotel & Resort is the largest integrated resort in Johor Bahru that offers a complete shopping experience with entertainments and accommodations. The hotel is located in the heart of Johor Bahru City. It is about 5 minutes away from the Causeway,10 minutes from Johor Bahru Business District and 20 minutes from LEGOLAND. LEGOLAND tickets and return shuttle service is available at the hotel or you could include it during the booking at our website. The Resort style hotel provides 868 rooms & suites and extensive meeting and event facilities. For meetings and events, KSL Resort offers the perfect combination of first class facilities, outstanding services and a range of flexible packages. We also offers a range of wedding packages for your special day.With its convenience and comfort, you are able to enjoy numerous well-known Food & Beverage outlets, Fashion boutiques, Cineplex and Hypermarts (Tesco) all under one roof. Without compromising the location, you still can enjoy the water theme park facilities, Golf simulator experience, pool, billiard and children's amusement arcade.In the evening, all guests are invited to our Mission Bar & Grill, where you are able to enjoy a wide range of imported beers and wines. There will be Barbeque dinner and live band to lead you through the night. ... more   less 

Additional Information about KSL Hotel & Resort

Address: 33 Jalan Seladang | Taman Abad, Johor Bahru 80250, Malaysia
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $47 - $62 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — KSL Hotel & Resort 4*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Asiatravel.com Holdings and Travelocity so you can book your KSL Hotel & Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#7 Luxury Hotel in Johor Bahru
#9 Best Value Hotel in Johor Bahru
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Questions & Answers

Here's what travelers have asked, with answers from KSL Hotel & Resort staff and other travelers.
41 questions
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Questions? Get answers from KSL Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Good Services”
 of 5 bubbles , 5 days ago | Read review
“High Floor Non smoking room GO see the DINOSAUR”
 of 5 bubbles , 1 week ago | Read review
“Tower 2 and High floor facing pool view is awesome.”
 of 5 bubbles Eija81, Jan 4, 2017 | Read review
“Choose high floor for better view...”
 of 5 bubbles jurinahj, Jan 3, 2017 | Read review
“Ask for a high floor city view.”
 of 5 bubbles JDI-SGP, Jan 3, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question