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KSL Hotel & Resort

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KSL Hotel & Resort
KSL Hotel & Resort
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1,711 Reviews from our TripAdvisor Community

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Showing 1,645: English reviews
Singapore
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Our 1 night stay was really good. We booked a superior room but was given free upgrade to deluxe as our room was not ready. Receptionist Natasha is very polite and pleasant, always wearing a smile. Our room is on 23rd floor tower 1 hotel tower and facing the Monday night mkt. Everything is very clean and new. Amenities are... More 

Helpful?
Thank SWEETFLUFFY
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Lication was great and easy to look for food. The hotel by walkway we can look for local stall food and also near to shopping mall . We rent for apartment because they was 2 families was in our trip. It also near to the dynasour team park for children to swim and play around.

Helpful?
Thank Hui T
Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We have a good rest at here. Shopping mall is just beside the hotel with linked access with tesco and food stalls at basement. Cozy stay. The is this dinasour land with the swimming pools which is ideal for family with children.

Helpful?
Thank Chong F
Geelong, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Rooms are very spacious and reasonably modern however very dirty. First impression was the smell. Mold and mildew and very rank. Mold in the fridge, most skirting boards and bathroom. Ants on floor and benches. Moved sofa and found the source, weeks of food from previous guests never cleaned. Cockroaches in the bathroom, which was quite filthy. Bedding and towels... More 

Helpful?
1 Thank Kellie A

Travelers are raving about these Johor Bahru hotels

Singapore, Singapore
Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

I am presently surprise the hotel is better then expected and very comfortable and clean. Breakfast also good spread of choices to choose from. Certainty a good choice for staycation. Good location to get around

Helpful?
Thank AmeliaKoh
Tangerang
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My kids just got sick the day before we depart, that"s why we have to cancel the room which is under non refundable policy. But the reservation staff immediately offer us to make a new booking date within 60 days. This is the first kindness that we receive from hotel KSL. Thank you for Ms. Siti Masliza at Reservation Dept.... More 

Helpful?
2 Thank Isabella H
Singapore
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived at 5pm to know that the room is not cleaned yet (note that we booked a suite and checked-in at the business center), soon after, the manager came in and explained that there is a malfunction in the amenities which will take an hour to rectify. Room is actually really nice, we booked Caladium Suite on the 27th... More 

Helpful?
3 Thank hanna_yanru
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear hanna_yanru, Greetings from KSL! Thank you for sharing your feedback on Tripadvisor. As a hotel with high expectation in service excellence, we’re sorry to hear on any shortfalls pertaining to services & facilities provided. We constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards. Your feedback will definitely be shared with... More 

Kuala Lumpur, Malaysia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for 2 days at this hotel during a convention held at one of their halls. It's located above a mall, with a movie theatre embedded, near Singapore (less than an 30 minutes ride using taxi/Uber/Grabcar. Breakfast is great, we're spoilt with choices. Room is nice too, and their staffs were very, very good. Helpful and quick to attend any... More 

Helpful?
Thank Mattherius
Puchong, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Went here last week for business trip. Room was comfortable and clean. Get high floor and non smoking room. Got city view from my room. strategic location, 5 minutes from JB City. Services was good fast check in and checkout. Staff very friendly,

Review collected in partnership with this hotel

Helpful?
1 Thank cloudiciansmusic
Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Requested for non connecting room and I even called to confirm but still gave me connecting room 😱. The bed is comfortable but the pillow not soo. The interior plus the lighting of the room makes it dark and dull that it was soo uncomforting. Felt uneasy 🙄.

Helpful?
1 Thank Mrsfrs25
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
KSL Hotel & Resort is the largest integrated resort in Johor Bahru that offers a complete shopping experience with entertainments and accommodations. The hotel is located in the heart of Johor Bahru City. It is about 5 minutes away from the Causeway,10 minutes from Johor Bahru Business District and 20 minutes from LEGOLAND. LEGOLAND tickets and return shuttle service is available at the hotel or you could include it during the booking at our website. The Resort style hotel provides 868 rooms & suites and extensive meeting and event facilities. For meetings and events, KSL Resort offers the perfect combination of first class facilities, outstanding services and a range of flexible packages. We also offers a range of wedding packages for your special day.With its convenience and comfort, you are able to enjoy numerous well-known Food & Beverage outlets, Fashion boutiques, Cineplex and Hypermarts (Tesco) all under one roof. Without compromising the location, you still can enjoy the water theme park facilities, Golf simulator experience, pool, billiard and children's amusement arcade.In the evening, all guests are invited to our Mission Bar & Grill, where you are able to enjoy a wide range of imported beers and wines. There will be Barbeque dinner and live band to lead you through the night. ... more   less 

Additional Information about KSL Hotel & Resort

Address: 33 Jalan Seladang | Taman Abad, Johor Bahru 80250, Malaysia
Location: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: $53 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — KSL Hotel & Resort 4*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#8 Luxury Hotel in Johor Bahru
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