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Portemilio Hotel And Resort

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Kaslik, Jounieh Lebanon
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Traveler (70)
Dining (11)
Pool & Beach (10)

About

#13 of 32 hotels in Jounieh
Location
3.8
Cleanliness
3.6
Service
3.5
Value
3.2

Portemilio Hotel And Resort is an excellent choice for travelers visiting Jounieh, offering many helpful amenities designed to enhance your stay.

Portemilio Hotel And Resort is a hotel offering a flat screen TV and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features a concierge and room service. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travelers visiting Jounieh.

When you’re ready to try some local flavor, be sure to check out Al Sultan Brahim and Chez Sami, which is known for serving up tasty shrimp, which is popular with locals and out-of-towners alike.

During your visit, be sure to check out a popular like Our Lady of Harissa, which is a short distance from the hotel.

Enjoy your stay in Jounieh!

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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Business Center with Internet Access
Meeting rooms
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
134Reviews6Q+A16Room tips
Traveler rating
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Most Recent
AOmeiri wrote a review Jan 2022
Kuwait City, Kuwait4494 contributions969 helpful votes
+1
This review is for the hotel food only. We booked for a stand up comedy evening inclusive dinner and the food was horrible despite the good service. The nachos starter was simply emptying a cheap nachos bag from a supermarket topped with tasteless cheese, the steak with vegetables was barely edible and the mango Asian salad was surprisingly good. Overall recommended to attend a stand up comedy without meals.
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Date of stay: December 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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frenchietravel wrote a review Aug 2019
Paris, France10 contributions27 helpful votes
Staying in Portemilio hotel is one of the worst thing you can ever do, after addressing these issues several times we decided to write this review and list down our whole experience in bullet point to make it easy on you. ⁃ if you rent a car (as a guest staying in the hotel and not as a visitor to someone in the hotel) you will have to pay for the parking as its not included. this shouldnt be the case in a so called 5 star hotel (this was addressed to the front desk guy and he said that the parking is a different company than the hotel, still it doesnt justify) ⁃ The first night, we were given a room located directly next to the chiller and we couldnt sleep from the sound (like a generator sound) then after complaining, Mr. Fadi the front desk manager was professional and kind enough to give us another room ⁃ The wifi is terrible. what kind of 5 star hotel does not have a proper wifi? We couldnt even check our emails, i suggest to the hotel management to mention that wifi is not available (to that extent it is bad. We addressed this issue every single day and the front desk guy finally said that the problem is from our phone not connecting properly, (iphone X) ) ⁃ the room we stayed in the first night ddnt have a water kettle, what kind of 5 star hotel does not provide that? ⁃ the worst of all was beside the whole stay that the room service guy when he came to clean and fix the room (2nd room we moved to) instead of replacing the used coffee cups, he washed them in the bathroom. who does that Infront of the clients? We booked in Portemilio because its a well known fancy resort but frankly speaking we wouldnt do it again even if it was for free. It is very much overpriced for a 5 star hotel wannabe. It is not even reaching the 3rd star ! P.S: Mr. Fadi the front desk manager is a very professional, proactive personnel, but, what more can he do when the top management of the hotel itself does not care about improving the guest experience and the overall business
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Date of stay: August 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Lucy8809 wrote a review Jul 2019
Negombo, Sri Lanka59 contributions69 helpful votes
Our names are Ziad Eid and Lucy Chahoud. We live in Sweden but got married in Lebanon on July 19. We had about 80 guests arriving from Sweden and were looking for a hotel to recommend for them. After meeting Mr. Shady Hayek our decision of choosing Portemilio was taken. His professional approach and his will to help our guests meet their needs is priceless. He has been doing ”the little extra” in order for us to feel safe and comfortable which is really important when you come from abroad. We met up with many hotels before but the service, effort and care Mr. Shady gave us was undescribable. Most of the guests have never been to Lebanon and Mr. Shady has really made sure that their first experience arriving to the hotel has been great. We have not had any complaint from anyone and everything from the bookings to the rooms and the check-in has been of high standard. All the suppliers of our wedding have one thing in common - they are all the owners of their business. Even though Mr. Shady is not the owner of Portemilio he acts like it his own with the care that he gives and staff like that are hard to find nowadays - we have seen very good examples of that. We want to thank Mr. Shady and all the staff at Portemilio from the bottom of our hearts and we will be more than happy to recommend you in the future! Thank you! Best regards, Ziad Eid & Lucy Chahoud
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Date of stay: July 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Azad O wrote a review Jun 2019
Erbil, Iraq2 contributions2 helpful votes
We went for 2 night stay with my friend, The staff were very friendly and receptive, But the cost seemed very high and not worth calling a 5 star hotel, wifi was very weak and the service was not of that quality as well, I would say it worth 40$/person/day. The location is a bit out of town and needs 20 mins walking to reach the nearby town of jounieh,
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Date of stay: June 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Stephen h wrote a review Mar 2019
Plymouth, United Kingdom36 contributions11 helpful votes
Stayed for a few nights on business in a executive suite, which was very roomy could probably do with a little maintenance. Breakfast choice wasn't massive, so would have struggled if I had been here longer, staff at breakfast were quite attentive with tea and coffee. Only had one evening meal at the hotel, which was fine, but not outstanding which is why I said I wouldn't call it 5 star, but it wasn't an unpleasant experience.
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Date of stay: February 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from patrick1122017, Manager at Portemilio Hotel And Resort
Responded Mar 10, 2019
Dear Mr. Holberton, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every guest stay. Please accept our apologies for any inconvenience that may have occurred during your stay, noting that your comments concerning the breakfast and dinner are well received and is already relayed to the concerned department head. In taking great care of our charming hotel, our main priority is to be able to offer for each guest a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back to our hotel! With much appreciation, Fadi Muselmani
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ChristinaTwal wrote a review Sep 2018
Madaba, Jordan86 contributions54 helpful votes
It was the third time I stay in this hotel in 5 years, I will share the points why I like it and what could be better, noting that we were 3 people in a suite Why I like it: Location is awesome. Breakfast is delicious especially the fresh baked Mana'eesh. Staff are great and friendly. Pool area is beautiful. What could be better: 1. Extra bed is very small and not fit for an adult, also not comfy at all 2. We stayed for 1 week and sometimes we had to call room service for the daily water and coffee which should be default 3. Also sometimes we had to call for room make up and clean towels which also should be done by default and by noon not at 4pm 4. We had to repeat calling room service many times as they did not take orders properly or they forget 5. It would be better if the hair dryer is changed as it is very very old
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Date of stay: August 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from patrick1122017, Front Office Manager at Portemilio Hotel And Resort
Responded Sep 24, 2018
Dear Mrs. Twal, thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every guest stay. Please accept our apologies for any inconvenience that may have occurred during your stay, noting that your comments concerning the Extra Bed, Room Service, and the Hair dryer are well received and will be relayed to the concerned department heads. It would be such a pleasure to personally welcome you back to our improved hotel! With much appreciation, Fadi Muselmani
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fredmm wrote a review Sep 2018
Beirut, Lebanon1 contribution1 helpful vote
Spent 1 week in a family suite. It was wonderful. The kids have enjoyed it a lot. Many activities, big pools, excellent food and service. Many thank for the hotel staff, very professional, friendly and helpful. we had a very nice stay. I recommed this beautiful place Fred & anita
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Date of stay: July 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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LynnHawat wrote a review Sep 2018
Beirut, Lebanon1 contribution
I stayed for 1 night, staff very friendly, delicious food.I highly recommend this hotel.Very nice resort for family with a big pool Clean rooms and fast service. Good welcoming from the receptionists.
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Date of stay: September 2018Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Escape790629 wrote a review Aug 2018
North Easton, Massachusetts9 contributions2 helpful votes
+1
A very disappointing suit with a big list of disappointments Bad receptionist cooperation with border control Rooms don’t match online description Outdated rooms. Advertised as kitchenette with no kitchen cutlery or pots Rude room service personnel Filthy hardscaoe and landscape Front desk with no authorities to make a a decision. To make the guest happy and comfortable Rooms smell damp and musty along with the furniture Inconvenient parking process Pool is very far from the hotel with a hassle to get pool towels Sea view in first floor with tall weeds Most room saves don’t work No electric adaptors for foreign visitors Old bathrooms Small rooms with two beds while senior suites have only one bed. The list goes on and on! THE INLY UPSIDE IS THE POOL IS CLEAN AND OLYMPIC.
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Date of stay: August 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nesrin wrote a review Aug 2018
Dubai, United Arab Emirates63 contributions30 helpful votes
We stayed at portemilio for 3 nights, Rooms are big but really old! No valet parking service and parking is so inconvenient. Basic service, staff are ok but the communication and poor! It’s definitely not a 5 stars hotel!
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Date of stay: August 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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ALSO KNOWN AS
portemilio hotel and jounieh, portemilio hotel jounieh
LOCATION
LebanonMount Lebanon GovernorateJounieh
NUMBER OF ROOMS
181
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Frequently Asked Questions about Portemilio Hotel And Resort
Which popular attractions are close to Portemilio Hotel And Resort?
Nearby attractions include Olen Jounie (0.5 miles).
What are some of the property amenities at Portemilio Hotel And Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Portemilio Hotel And Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Portemilio Hotel And Resort?
Conveniently located restaurants include Tartina Di Mare, La Creperie, and Habana.
Are there opportunities to exercise at Portemilio Hotel And Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Is Portemilio Hotel And Resort located near the city center?
Yes, it is 0.5 miles away from the center of Jounieh.
Are any cleaning services offered at Portemilio Hotel And Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Portemilio Hotel And Resort offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Portemilio Hotel And Resort?
Many travelers enjoy visiting Domaine de Zekrit (3.0 miles).
Is Portemilio Hotel And Resort accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.