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Portaluna Hotel&Resort

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Portaluna Hotel&Resort
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43 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Los Angeles, California, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 3, 2016

Portaluna is a great hotel and quiet at night so easy to sleep and relax at night. It is about a $25 US cab ride to Beirut but it is about a 10-15 minute walk to the area of bars and clubs which was nice. there are late night food places like Mahkloufs which was my favorite which was only... More 

Helpful?
Thank Michele S
1 review
5 of 5 stars Reviewed June 1, 2016

I stayed at the hotel a week ago with my husband and two kids, Our room was quite comfortable and cosy. We really enjoyed the service and beautiful sea view from the window. The staff was friendly and always ready to help. The menu was really good and well-balanced. We are planning to stay more in the same hotel the... More 

Helpful?
Thank Marta K
Anderson, South Carolina
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 28, 2016

Ok I guess not technically Beirut. Jounieh, Lebanon. I was in Kuwait last night and so glad to leave that hotel and to arrive here. Very nice place right on the ocean. My room on 7th floor has GREAT views. Nice busy little street below with shops and food. Clean rooms. Friendly staff. No complaints on my end.

Helpful?
Thank blakegrice
PortalunaHotel, Public Relations Manager at Portaluna Hotel&Resort, responded to this review

Dear Blake, It's very flattering to receive such a recognition of our hotel. We hope that it's going to be the first of your many visits to Portaluna. Do not hesitate to ask more questions during your next visit to fully appreciate the services a 5* star hotel has to offer you. Thank you for choosing us and we hope... More 

1 review
5 of 5 stars Reviewed May 26, 2016

We stayed at this hotel with a newborn baby . It was our first trip with our little son. The staff is amazing. They provided a crib, offered to warm the milk every three hours and offered us room service whenever we needed. Rooms are very spacious so we could easily leave a pram unfolded and there was enough space... More 

Helpful?
Thank rolf w
PortalunaHotel, Public Relations Manager at Portaluna Hotel&Resort, responded to this review

Dear Rolf, Thank you for finding the time in your busy schedule to share your experience with us. We're happy the hotel met all your expectations and you enjoyed your family stay in Jounieh. We hope you're back home safely and your little son is feeling great after his first vacations. Looking forward to welcoming you again soon. More 

1 review
5 of 5 stars Reviewed May 24, 2016

This hotel is built with happiness in mind. They are right to put their slogan on the door "Happiness starts here...". I read somewhere that people living in cities get often depressed cause they never see the horizon. Portaluna faces the sea and the views are simply mind blowing. They offer bike rental and even poles for Nordic walking. I... More 

Helpful?
Thank Cécile L
PortalunaHotel, Public Relations Manager at Portaluna Hotel&Resort, responded to this review

Dear Cécile, Thank you for your smart comment about what happiness is really about. We hope you enjoyed your bike ride. We've preparing many more surprise healthy offers for your next visit. Keep smiling! Best, Portaluna Team. More 

1 review
5 of 5 stars Reviewed May 21, 2016

Portaluna is a perfect hotel for all those who love staying fit and healthy while travelling. I had a good night sleep thanks to memory foam mattresses and natural bed linen they provide. I managed to do my usual workout in their open fitness centre. Unlike my usual gym in France, this hotel has a lovely swimming pool with lots... More 

Helpful?
Thank christian l
PortalunaHotel, Public Relations Manager at Portaluna Hotel&Resort, responded to this review

Thanks a lot for sharing your experience with us. We're currently working on a brand new 'Thinking Healthy' programme. You might have had a chance to take part in our tasting sessions. We'll get in touch with you soon with more details on the offer. It's great to know that lots health conscious people like yourself choose us as their... More 

Kiev, Ukraine
1 review
5 of 5 stars Reviewed May 21, 2016

I thought I’d leave a comment about my stay as I was shocked to see some outrageous lies in one of the recently published reviews.  I stayed at Portaluna with my parents who dreamed about travelling to Lebanon for many years. We didn’t want to stay in the city so we chose a hotel facing the sea. I should say... More 

Helpful?
Thank elenafrositas
PortalunaHotel, Public Relations Manager at Portaluna Hotel&Resort, responded to this review

Dear Elena, Thank you for you high appreciation of our team. It's great to know that our guests are genuinely happy about their stay. Send our best wishes to your parents and we hope to welcome you all again very soon. More 

1 review
1 of 5 stars Reviewed April 19, 2016 via mobile

I checked in to my room but there was no TV so we got another room. The other room was terrible the sheets and pillows had stool on them. And woke too early due to high music. I was told that ill have the blue zone. But still the certificate have not been mailed.

Helpful?
Thank Moustafa K
PortalunaHotel, Public Relations Manager at Portaluna Hotel&Resort, responded to this review

We're appalled by the lies the person hiding behind this name gets to write through TripAdvisor. To begin with, we checked if a person named Moustafa K stayed at Portaluna Hotel&Resort in June 2015 as claimed. Obviously, there's no guest registration form that would prove this person ever checked in to the hotel. Our team tried to reach out to... More 

Lebanon
1 review
5 of 5 stars Reviewed April 9, 2016 via mobile

It is a very nice and classy hotel. It has a beautiful sea view to start your morning with and to end your day with the amazing sunset. The room and everything is very clean. It has great food and very good service. The staff are very friendly and helpful. We enjoyed our time outside at the garden with the... More 

Helpful?
Thank Toni C
PortalunaHotel, Public Relations Manager at Portaluna Hotel&Resort, responded to this review

Dear Toni, Thank you for your romantic review. We're very happy you chose our hotel for your honeymoon. All our team are sending you their best regards and wishing you both lots of love and happiness. More 

Toronto, Canada
Level Contributor
7 reviews
4 of 5 stars Reviewed March 31, 2016

Room had a nice and calming view of the sea. The location is close to the cable car station that takes you up to the Harissa hill and Our Lady of Lebanon landmark. There are quite a few restaurants nearby. However, the hotel seems to be overrated as a five star hotel. The staff smiled and looked friendly, but in... More 

Helpful?
Thank Kazem N
PortalunaHotel, Public Relations Manager at Portaluna Hotel&Resort, responded to this review

Dear Kazem, Thank you taking some time to write a review for us. We're happy you loved the location. Portaluna is a first sea line hotel and we have uninterrupted panoramic views of the Mediterranean. We'd like to explain some details you mentioned in your comments. The lights in the room were not burnt, there's a switch at the entrance... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Spa
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Portaluna Hotel&Resort

Address: 200m North Telepherique | Coastal Road, Jounieh 1397, Lebanon
Location: Lebanon > Mount Lebanon Governorate > Jounieh
Price Range: $154 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Portaluna Hotel&Resort 5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Portaluna Hotel&Resort Lebanon/Jounieh
Hotel Style:
#2 Spa Hotel in Jounieh
#5 Luxury Hotel in Jounieh
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