We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hotel Tien-Shan

Traveler (113)
Room & Suite (44)
Dining (11)

About

#5 of 89 hotels in Almaty
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
"Grand Hotel Tien-Shan" is located in picturesque area of the central part of Almaty, totals 78 numbers and offers individual service, a wide spectrum of possibilities for business and leisure, as, for instance, business center, high-speed Internet, banquet room, business meetings and conference halls, which area is 460 sq.M. Our redesigned lobby, restaurant and banquet room - are exactly that is necessary to have dinner, supper or carry out unforgettable event. Have a rest in our unique > after your working day, with exclusive selection of drinks and cigars. The distinctive feature is our magnificent SPA-center "Bali".
Read more
Property amenities
Pool
Room service
Restaurant
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Sauna
Wheelchair access
Show more
Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Classic
Business
HOTEL CLASS
251Reviews
151Photos
6Q+A
28Room tips
Traveler rating
  • 123
  • 86
  • 30
  • 5
  • 7
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
Just staying at Grand Hotel Tien Shan for the weekend, having a good time. The rooms are comfortable, probably recently refurbished. Welcome was very professional and swift. I would definitely recommend this hotel and probably stay here again.
Read more
Fully satisfied with my stay during 5 nights. Hotel has a SPA for guest, decent breakfast and quiet rooms. Every day a professional pianist is playing in the hall during working hours. Try a good restaurant called Shef that's located just near by.
Read more
I was in a business trip, the local company recommend me the hotel, the rooms were small but clean, people in reception and restaurant speak english, the hotel is clean in all areas. The only thing that I did not liked in 2 visits for 5 weeks was the access to the gym, because
Read more
We really liked the atmosphere in the hotel. Elegant rustic style, very clean everywhere, friendly staff and good location close to parks and restaurants. From our point of view it looked like a very well managed hotel. Didn't see any managers but everything in the hotel seems
Read more
Everything was brilliant! Very costly staff, good location and breakfast. Clean and large room. There is a SPA centr, which is very convenient after a busy business day. For sure I will stay here again in the future!!! Thanks for warm hospitality.
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining Pool & Beach
Photo provided by managementGrand Hotel Tien-Shan
Junior Suite - Bathroom
PreviousNext
1234569
Do you have parking for a motorbike?
Dear James, If you will stay in our hotel, of course we will find a palce for your motorbike. With best regards, Grand Hotel Tien-Shan.
1 vote
Show all answers
Thanks, George ! Marty,have a good trip ! Regards from Almaty to both of you !
0 votes
Show all answers
What is the massage options and prices in the Spa. Is advanced reservations required?
Are children allowed in the pool? Or is there an age requirement?
As always, children have to be accompanied by an adult. The hotel does not take responsibility for any mishaps that may happen there.
0 votes
Is access to the spa included in the cost of the room?
Dear Gabriella, Thank you very much for your interest in Grand Hotel Tien-Shan. We are pleased to inform you that SPA-access is included in to the room rate. There are turkish hammam, aromasauna, sauna, gym and swimming pools in SPA-center "Bali". Should you need any further information, please do not hesitate to contact us. Best regards, Alima Balgabekova Director of Sales
2 votes
Show all answers
PreviousNext
12
"there are smoking and non smoking rooms"
"Rooms on west side are quieter"
"Rooms on the 3rd floor are better"
"Rooms at the front have a lovely view of the park."
"The second floor is non-smoking."
PreviousNext
123456
PRICE RANGE
$77 - $114 (Based on Average Rates for a Standard Room)
LOCATION
KazakhstanAlmaty
NUMBER OF ROOMS
78
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing