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Grand Hotel Tien-Shan

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Bogenbay Batyra St., 115, Almaty Kazakhstan
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Traveler (185)
Room & Suite (43)
Dining (17)

About

#6 of 122 hotels in Almaty
Location
Cleanliness
Service
Value
Travelers' Choice
"Grand Hotel Tien-Shan" is located in picturesque area of the central part of Almaty, totals 78 numbers and offers individual service, a wide spectrum of possibilities for business and leisure, as, for instance, business center, high-speed Internet, banquet room, business meetings and conference halls, which area is 460 sq.M. Our redesigned lobby, restaurant and banquet room - are exactly that is necessary to have dinner, supper or carry out unforgettable event. Have a rest in our unique > after your working day, with exclusive selection of drinks and cigars. The distinctive feature is our magnificent SPA-center "Bali".
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Car hire
Banquet room
Meeting rooms
Facial treatments
Hammam
Massage
Salon
Solarium
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Languages Spoken
English, Russian
311Reviews7Q+A32Room tips
Traveler rating
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Popular mentions
oldthinker wrote a review Mar 2020
1 contribution
The hotel is reasonably modern inside but occupies a classical-style building in an excellent location -- central yet fairly quiet, in a walking distance of a metro station. The rooms are spacious, with high ceilings and large windows. Very clean and tidy. Excellent value for money, especially considering the use of the spa.
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Date of stay: March 2020
Location
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Vic F wrote a review Feb 2020
Cape Town Central, South Africa4 contributions1 helpful vote
Poor service. Over priced. Noisy. Poor english in room directions. Poor maintenance- aircons out of order, power plugs for charging phones laptop is awkwardly placed behind furniture and either inaccessible or mostly out of order. Not comfortable for working on a desk, no easy access to powerpoint for charger!! Have to be a contortionist and get on you hands and knees to get a cable to a power plug. And then hope it has electricity, as half do not work! Menu did not have items ordered on it and feedback when providing meals. Telephone not marked or indicated to contact reception - you have to walk there. Lift is monstrously slow. Room TV does not have english news movie channels, with searching you may find 3 channels with an english voiceover. Will not be coming back here :((
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Date of stay: February 2020Trip type: Traveled on business
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Vadim B wrote a review Feb 2020
1 contribution
It is my econd stay here. Room iterior is good, nice bathroom, nice amenities. SPA and pool is good, enjoy working by the pool. Restaurant, wine list - great. Overall service and experience - - nice..
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Date of stay: February 2020
Value
Cleanliness
Service
Trip type: Traveled on business
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Helene wrote a review Jan 2020
1 contribution
If you travel to Kazakhstan you must stay in this hotel. The location is great and you will meet fantastic people from the reception desk to the staff cleaning the room. You feel like at home when experiencing the Kazakh sense of hospitality at the Grand Hotel Tien-Shan. If you want to eat be ready to gain few kilos as the food is irresistible. The room cleanliness is above expectations. For sure, I will only stay in this hotel when in the lovely city of Almaty in great Kazakhstan !
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Date of stay: January 2020
Location
Service
Sleep Quality
Room Tip: Any room has its charm, may be choose higher floors.
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Zeraoui wrote a review Jan 2020
Monterrey, Mexico40 contributions2 helpful votes
The Grand Hotel Tien-Shan have a strategic location in the middle of all we need to see in Almaty like the Cathedral and the Central Mosque or the Museums like The Almaty Museum or the museum of Konaev.
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Date of stay: January 2020Trip type: Traveled solo
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PRICE RANGE
$76 - $108 (Based on Average Rates for a Standard Room)
LOCATION
KazakhstanAlmaty
NUMBER OF ROOMS
78
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Frequently Asked Questions about Grand Hotel Tien-Shan
Which popular attractions are close to Grand Hotel Tien-Shan?
Nearby attractions include D.A. Kunayev Museum (0.1 miles), Alatau (0.1 miles), and Tangiers Lounge (0.2 miles).
What are some of the property amenities at Grand Hotel Tien-Shan?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Hotel Tien-Shan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Tien-Shan?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
What are some restaurants close to Grand Hotel Tien-Shan?
Conveniently located restaurants include Daredzhani Kunaeva, Coffeedelia, and Gosti.
Are there opportunities to exercise at Grand Hotel Tien-Shan?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Hotel Tien-Shan have an airport shuttle?
Yes, Grand Hotel Tien-Shan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Grand Hotel Tien-Shan located near the city center?
Yes, it is 0.7 miles away from the center of Almaty.
Are any cleaning services offered at Grand Hotel Tien-Shan?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel Tien-Shan offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hotel Tien-Shan?
The staff speaks multiple languages, including English and Russian.