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Ramada by Wyndham Almaty

Traveler (96)
Room & Suite (55)
Dining (5)

About

#3 of 92 hotels in Almaty
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Ramada Almaty top tier hotel is in a league of its own among other 4 - star hotels in Almaty. The Hotel is an exclusive affiliate of Wyndham Hotel Group in Kazakhstan, the largest worldwide hotel chain by number of hotels. Our outstanding facilities are perfect for a business trip, corporate or private event as well as leisure activities. Event facilities with the highest value for money include: Elegant Nomad Ballroom with ceilings height of 4.5 m and panoramic windows. Depending on the scope of the event there is a possibility to convert the ballroom into two equal sections, each of 142 sq. m. Conference Rooms, 7 “Eurekas”, Hotel facilities: 164 spacious rooms and suites; SPA, Fitness Centre and new Beauty Salon “Fleur de la Coeur”; Wyndham Rewards - the world’s largest loyalty program; Free parking with capacity of 80 cars; Concierge Service; 24-hours Agora Bar, Ambrosia Restaurant and Summer Terrace “Terra Bar & Grill”; Free Wi-Fi and brand new LED TVs; Business Centre.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Hotel links
Visit hotel website
252Reviews
6Q+A
25Room tips
Traveler rating
  • 166
  • 55
  • 23
  • 7
  • 1
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Popular mentions
Its a big hotel...Fast check in process...rooms are quite big with carpet...clean rooms....Indian options in buffet Breakfast...service is very good and also staffs are helpful...Nice property in a serene location.
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This is a substantial and well equipped hotel with very helpful and friendly staff. The large, clean and very comfortable rooms are fitted with a good television (with BBC World News and Euronews), a room safe, refrigerator and good wifi. The bathroom had a large walk-in shower. The hotel restaurant provided an extensive breakfast buffet of international cuisine; and a very tasty evening buffet meal after our late arrival from the airport - the pike perch in a mustard sauce was delicious.
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Response from V2247IR_, General Manager at Ramada by Wyndham Almaty
Responded 2 weeks ago
Dear AndrewS9142, Thank you for taking the time to tell us about your experience at Ramada Almaty. It is always a pleasure to receive positive feedback. I will share your comments with our team. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Best Regards, Cem Ciritci General Manager
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very comfortable hotel very clean rooms. I stayed for 6 nights with my wife. Very pleasant reception thanks to the reception desk guy . He had made check in I forget his name .The young boy with big eyes thanks that helped us and told us the history of Almaty.I will come back again with my family. thanks so much
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Response from V2247IR_, General Manager at Ramada by Wyndham Almaty
Responded 2 weeks ago
Dear flippef, Thank you very much for taking your time and sharing your valuable comment with us. We are happy to know that you have enjoyed your stay in our hotel. We look forward to welcome you back in the nearest future! Sincerely yours, Cem Ciritci Cluster General Manager
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Stayed for 2 nights on a Saga holiday.This is a lovely,sumptuously appointed hotel.Nice room,comfortable beds and pillows.Good breakfast.Staff professional and very helpful.Almaty is an intriguing city which i would love to explore in depth. I would stay here again and recomend this super hotel.
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Response from V2247IR_, General Manager at Ramada by Wyndham Almaty
Responded 3 weeks ago
Dear mimibingley, Thank you for taking the time to tell us about your experience at Ramada Almaty. It is always a pleasure to receive positive feedback. I will share your comments with our team. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Best Regards, Cem Ciritci General Manager
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Stayed at the Remada Had expectations of a really nice stay Was I wrong. Very overpriced pickup from the airport. Upon checking in,was requested to pay the full amount up front for the night. Had requested room service,, only accepted cash, as I did not have credit on my account, ?? Went to the restaurant for dinner, ordered steak ,, unfortunately the restaurant had no steak. Second choice was pasta, unfortunately pasta was unavailable. Settled for a cheeseburger, it was average. The best part of my stay was the ride back to the airport.
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Response from V2247IR_, General Manager at Ramada by Wyndham Almaty
Responded 3 weeks ago
Dear Glenn002, Thank you for choosing our hotel and sharing your feedback. On behalf of our hotel, please accept our sincere apologies for your disappointment at your recent stay in Ramada Almaty Hotel. Your remarks have been addressed to appropriate departments and will be investigated accordingly. On behalf of our entire team we would like to thank you again for staying with us and hope that in the future we may welcome you back in Almaty to improve your experience in Ramada Almaty. Best Regards, Cem Ciritci General Manager
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PRICE RANGE
$76 - $128 (Based on Average Rates for a Standard Room)
LOCATION
KazakhstanAlmaty
NUMBER OF ROOMS
164
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