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Almaty Hotel

Traveler (57)
Room & Suite (41)
Video (2)

About

#20 of 92 hotels in Almaty
Location
Cleanliness
Service
Value
We are sincerely glad to welcome you and would like to thank you for the preference you rendered to our hotel. We make every effort to ensure that your stay with us is as comfortable and enjoyable as possible. To this end, we collected all the necessary information about the hotel and the services provided in Almaty. Almaty Hotel is one of the best hotels in Kazakhstan and Almaty. It is a historical and architectural monument located in the center of the city with a beautiful view of the mountain ranges of the Zailiysky Alatau in close proximity to administrative buildings, theaters and other cultural and entertainment centers. The hotel complex has 192 comfortable rooms of categories "Standard", "Superior" and "Premium". We wish you a pleasant stay!
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Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Room service
Free parking
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Sauna
Shuttle Bus Service
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Room amenities
Air conditioning
Minibar
Refrigerator in room
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
111Reviews
0Q+A
11Room tips
Traveler rating
  • 29
  • 31
  • 24
  • 17
  • 10
Time of year
Traveler type
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Popular mentions
We were a group of 8 people travelling from Canada. This hotel is located in the center of entertainment district and parks. Hotel staff were very friendly. Rooms were clean and modern. Will come back
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Response from Almatyhotel, Генеральный директор at Almaty Hotel
Responded 1 week ago
Dear Sir, We are pleased that you liked Almaty Hotel and our service. We strive to do our best to make our guests' stay as enjoyable and comfortable as possible. Thank you and see you again in our hotel!
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I would love to leave a good review, as I had a room with the view of the mountains that just made me fell in love with Almaty. However... The first problem we had was the issue with the airport pick up. As I was in Kazakhstan on a business trip, and we were arriving in Almaty
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Response from Almatyhotel, Менеджер по связям с общественностью at Almaty Hotel
Responded 1 week ago
Dear Maryna, On behalf of Hotel Management team I would like to express my sincere apologies for the incident occurred with you in our hotel. We give a special consideration to any unpleasant events concerning to the staying of our guests in the hotel and always try to do our best to avoid such events in future. Your opinion about the quality of our services is very important to us. All your comments regarding to your stay have been taken into consideration by the hotel management, and related training activities were held for hotel staff. Once again please accept my apologies for the uncomfortable atmosphere you felt during your stay. Yours sincerely, Zhuldyz Dyussenova Public Relations and Marketing Communications Manager.
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Nice hotel, view on mountains, clear rooms, staff very friendly, especially - Guest Relation Manager. Very good location. Restaurant open 24 H, good drink bar with big screen TV - possible see european Champions League :)
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Response from Almatyhotel, Менеджер по связям с общественностью at Almaty Hotel
Responded May 2, 2019
Dear DaiKaiden! Thank you very much for such a warm review and for choosing «Almaty» hotel, during your stay in the southern capital (Almaty)! We are very pleased that you really enjoyed our staff, service and location. We will definitely share your good words with the team and till then, we wish you a pleasant day ahead! We hope to see you again, and will try to make your next stay even more comfortable! Best Regards, Damir Bekmukhambetov , Marketing Communications Coordinator.
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Almaty Hotel is a fabulous hotel in the centre of Almaty. Upon check in we were upgraded to a luxury room at no additional cost. Room was spacious and very comfortable. Breakfast was spectacular with an omelette station. 24 reception and bar. Located on the start of the
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Response from Almatyhotel, Менеджер по связям с общественностью at Almaty Hotel
Responded May 2, 2019
Dear RobboEdinburgh! Thank you very much for such a warm review and for choosing «Almaty» hotel, during your stay in the southern capital (Almaty)! We are very pleased that you really enjoyed our hotel, restaurant and location. We will definitely share your good words with the team and till then, we wish you a pleasant day ahead! We hope to see you again, and will try to make your next stay even more comfortable! Best Regards, Damir Bekmukhambetov , Marketing Communications Coordinator.
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This is a great location as you can walk around and discover the great shops and restaurants in the area. It’s right across from the Opera House. Staff is friendly and helpful and take pride in their work. Rooms are clean, but the bathroom does feel a little small. We would
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Response from Almatyhotel, Менеджер по связям с общественностью at Almaty Hotel
Responded Jan 27, 2019
Dear B4837CAdorothyb! Thank you very much for such a warm review and for choosing «Almaty» hotel, during your stay in the southern capital (Almaty)! We are very pleased that you really enjoyed our hospitality, service and location. We will definitely share your good words with the team and till then, we wish you a pleasant day ahead! We are planning to expand the bathroom in the future. We hope to see you again, and will try to make your next stay even more comfortable! Best Regards, Damir Bekmukhambetov , Marketing Communications Coordinator.
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PRICE RANGE
$51 - $91 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel alma ata
FORMERLY KNOWN AS
Hotel Alma-Ata
LOCATION
KazakhstanAlmaty
NUMBER OF ROOMS
193
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