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InterContinental Almaty Hotel

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410 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Atyrau, Kazakhstan
Level Contributor
111 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed January 7, 2014

This was my second stay at the InterContinental Almaty and once again I enjoyed my stay while on vacation with family and friends. We had a Junior Suite which was nice as we had access to the InterContinental Club during our stay. We enjoyed the free happy hour here every night of our stay and it was a good place... More 

Helpful?
2 Thank twickski
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I was very happy to read such a delightful review of your stay in InterContinental Almaty hotel. Thank you for sharing your experience and recommending us here on TripAdvisor. We are very happy to know that you enjoyed your stay in our hotel. Thank you once again and I hope to have the opportunity of welcoming you back... More 

Ithaca, New York
Level Contributor
464 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed January 1, 2014

Great hotel to start what was to be a two week trip in the region. Needed a good night's sleep after the trans_atlantic flight and transfers in Europe. Great beds, quality breakfasts, spotty internet access but the Executive center made up for that.

Helpful?
Thank rh24
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel. I sincerely appreciate your feedback. We will improve Internet service in our Hotel. We hope you will be back soon and give us the opportunity to provide you with the complete service. Sincerely yours, Hakan Demirceken General Director More 

Blackpool, United Kingdom
Level Contributor
111 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed December 31, 2013

I recently spent 2 nights here and arranged for the hotel car to collect me at the airport. I arrived very early at the hotel, after an overnight flight, and was quickly advised that my room was ready, five and half hours before scheduled check in time. The check in process was friendly, smooth and efficient and I was quickly... More 

Helpful?
1 Thank TonyW1961
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I was very happy to read such a delightful review of your stay in InterContinental Almaty hotel. Thank you for sharing your experience and recommending us here on TripAdvisor. It was indeed pleasing to read your description of our hotel and to know that you have enjoyed your stay. Thank you once again and I hope to have... More 

Pittsburgh, Pennsylvania
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 18, 2013

We recently stayed at this wonderful facility. First stay was one night upon arrival in Kazakhstan which gave us a good opportunity to unwind and get caught up on the 11 hour time difference from home. 10 days later after our tour of the mountains we returned for a 2 night stay and got to further experience this wonderful gem... More 

Helpful?
1 Thank Douglas S
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing such a delightful review of our hotel on Tripadvisor. We are happy to know that you have enjoyed your stays with us. Also we would like to thank you for rating our hotel as one of the best and recommending us. Looking forward to welcome you back again.... More 

Budapest, Hungary
Level Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed December 4, 2013

I stayed at the Hotel Intercontinental in Almaty 3 nigths in the end of November. We arrived by plain Turkish Airlines from istambul to Almaty in morning 07.00. So we must to pay to the hotel additional 150 USD for the early chek-in. It was not the best for the first opinion. The first room ( N623) I received in... More 

Helpful?
Thank Janos H
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Mr. Hidvegi, We thank you for the time you have taken to write your feedback on TripAdvisor. We are glad that you have mentioned the staff friendliness at the reception as well as at the restaurants. We would like to apologize for any inconveniences caused by accommodating you in front of the elevator and for Air-conditioner malfunction. We highly... More 

Charlestown, Nevis
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed November 30, 2013

I stayed at the Hotel Intercontinental in Almaty, Kazakhstan last week. It is located within walking distance of the President's Palace and the Museum of Kazakh Nations. It is a great hotel, the rooms are very spacious, the breakfast in morning offers a whole lot of choice between hot, cold, Western and Asian style meals. The staff is very friendly... More 

Helpful?
1 Thank Mihajlovic
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your delightful review and for recommending us. We are so happy to see you touched on all the points we pride ourselves on. We also appreciate your comments about the internet. We will take necessary actions to improve the internet connection. I hope that we will have the pleasure of welcoming... More 

Houston, Texas
Level Contributor
144 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed November 22, 2013 via mobile

Rooms are nice. Hotel is well maintained. Like Almaty in general, it is expensive. Service is good to fair but never bad. If your staying in Almaty this is a great option upscale and comfortable. The breakfast Buffett is nice was included and worth it for me.

Helpful?
Thank TravelerFromPerth
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. I was delighted to read your review and to see that you enjoyed staying at our hotel. We certainly look forward to welcome you back to InterContinental Almaty Hotel, hopefully in the near future. Sincerely yours, Hakan Demirceken General Director More 

Paris, France
Level Contributor
1,354 reviews
206 hotel reviews
common_n_hotel_reviews_1bd8 631 helpful votes
4 of 5 stars Reviewed November 21, 2013

Probably in another rcitunit would have just scored 3 out of 5 rating but, to be fair, the choice is very limited in Almaty so inspite of a bit oldish interior and perfectible service itis still one of the best in town. Nice view of mountains if you get a right room and great breakfest make it almost a pleasant... More 

Helpful?
Thank Scipion-Paris
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for writing your comment and recommending us on Tripadvisor. We are very pleased to know you have enjoyed your stay. Looking forward to welcome you back again. Sincerely yours, Hakan Demirceken General Director More 

Houston, Texas
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed November 20, 2013 via mobile

First things first. This hotel is not cheap. However business travel never is and certain places are just more expensive than others. I was originally and mistakenly reserved to have a smoking room the smell of which just about killed me. However the staff were excellent and quickly moved me to a lovely smelling and looking non smoking room. The... More 

Helpful?
1 Thank Dontwana
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, Thank you for taking out your precious time and writing a review of our hotel on Tripadvisor. We are happy to know that you have enjoyed your stay with us. Also we would like to thank you for recommending us. Looking forward to welcome you back again. Sincerely yours, Hakan Demirceken General Director More 

Taunusstein, Germany
Level Contributor
120 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed November 14, 2013

I stayed here recently on a business trip and I must say that the hotel is very nice, the rooms are a good size, in excellent condition and very nice, but the service was not what you expect of a 5 star hotel. I mean the service was OK, they were polite but not very friendly. I put this done... More 

Helpful?
Thank Jason S
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor with regards to your stay with us. All your kind comments are greatly appreciated. I will certainly share your comments with our team, as your feedback is very important for us in the further improvement. We are looking forward to welcoming you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Each of our 277 well-stocked deluxe rooms and spacious suites provides a breathtaking range of guest services and plenty of space to relax. Stylish, contemporary decor complements deluxe amenities, including luxurious bedding with feather comforters and cotton-rich linens. In your room: tilt-open windows, individual climate control, electronic "Do-not-Disturb / Maid" call system, LCD TV, pay-TV, mini-bar, tea & coffee facilities, in-room safe with a recharging plug, umbrella, iron and board. Telephones with voicemail allow direct dialing both internationally and locally. Each of our rooms has a large desk and high-speed Internet access, so you're able to be productive away from the office. Spacious suites are ideal for guests who need a bit more room to spread out, each with a separate sit-down beauty vanity counter and a separate living room with comfortable sofa and LCD TV. Guests staying in Club rooms benefit from access to the Club Lounge. Marble bathrooms are supplied with weight scales, hairdryer, magnifying cosmetic mirror, bathrobes, slippers and deluxe bath amenities. A separate shower cabin is a feature in every suite. All guests staying in the hotel have a complimentary access to The Ankara Spa. GUEST ROOMS - 203 Deluxe rooms - 49 Club InterContinental rooms - 13 Junior suites - 9 Exclusive suites - 2 Presidential suites - 1 Wheel chair accessible room ... more   less 

Additional Information about InterContinental Almaty Hotel

Address: Zheltoksan St., 181, Almaty 050000, Kazakhstan
Location: Kazakhstan > Almaty
Price Range: $160 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Almaty Hotel 5*
Number of rooms: 277
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Almaty
#3 Business Hotel in Almaty
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