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InterContinental Almaty Hotel

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InterContinental Almaty Hotel
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414 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Cannes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Found this hotel on luxury group website as one of the best values in five star hotels in the city and we are very happy here. Breakfast offering is extensive and staff is very helpful. Open space lobby with soaring high ceilings, rooms with great views and a nice authentic turkish style hammam at the hotel's spa.

Helpful?
Thank Dorsoduro29
Tirana, Albania
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was here for 2 weeks on Business and the stay was great. The staff were courteous and went out of their way to answer any questions. I plugged in my laptop and the Internet was screaming fast!!! The food at the hotel was good and on the Club Level the food and drinks were a nice ending of the... More 

Helpful?
Thank abnguero
pearldream
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very friendly staff. Big and clean rooms with coffee facility's. The air-condition could have been a little cooler and the shower is a little challenge to get in. The breakfast buffet is lovely with a lot to choose from. And the service was excellent. Only stayed here for 1 night but can recommend this hotel.

Helpful?
Thank pearldream
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor and recommending us. We are glad that you have enjoyed your stay in general and would like to apologize for any inconveniences caused by air conditioning system. Your feedback is very important for us in the further improvement. We are looking forward... More 

Washington DC, District of Columbia
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 6, 2016

Good hotel for business travelers. No bathtub, just shower. Good breakfast with room. Helpful concierge staff assisted with lost luggage by contacting airport and arranging to have my baggage delivered to hotel. Check-in/out, no problem. Keys are easily demagnetized (or whatever) by being put next to phone apparently. Had to get my key re-registered because of this.

Helpful?
Thank JTB570
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, We thank you for the time you have taken to write your feedback on TripAdvisor. We are glad that you have enjoyed your stay in general and would like to apologize for any inconveniences caused by keys demagnetizing. We highly appreciate your comments which are very important for us in further improvement of our performance. We look forward... More 

Koror Island, Palau
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 4, 2016 via mobile

Why good right. Being an American, yeah baby! It would had been a great stay with better TV. Less then a handful of channels to choose from. Be a discovery channel person. Also JBar has weird hours. Closes around 4 pm, maybe sort of like. So they have cigars you can only smell, just not right. The swimming pool water... More 

Helpful?
Thank Craig T
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor with regards to your stay with us and for recommending us. We are glad to know that you enjoyed your stay in general. All your kind comments regarding the TV channels and pool water are greatly appreciated and very important for us... More 

Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 25, 2016 via mobile

i used stay here in intercontinental hotel whenever i visit almaty,the breakfast is very nice in the hotel,also the staff is very helpfull and kind.The location of the hotel is good,there are several places to eat,to drink,to walk around,to spend sometime,only few minutes walking distance to hotel. i also stayed in rixos almaty but i can say that the staff... More 

Helpful?
Thank Tolgahan Ö
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, First and foremost, I would like to thank you for choosing the InterContinental Almaty as the hotel of your preference. I was very happy to read such a delightful feedback which is very much appreciated. Thank you for pointing out the breakfast and our staff who made your stay pleasant and memorable. I hope you will be back... More 

Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed July 13, 2016 via mobile

The best hotel and the real business meeting point in Almaty . Located in the centre of the town. Very nice rooms, polite and considerate officers, a spa, beauty centre, gym and swimming pool. Great breakfast and wide range of services. In summer the garden is an oasis in the green Almaty. I suggest this hotel to whom in in... More 

Helpful?
Thank Marco C
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your delightful review and for recommending us. We are so happy to see you touched on all the points we pride ourselves on. I hope that we will have the pleasure of welcoming you back again in the near future. Sincerely yours, Hakan Demirceken General Director More 

Istanbul, Turkey
Level Contributor
57 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 6, 2016 via mobile

Really impressed. Lovely garden and bar area out the back. Very good breakfast (plus a mini takeout breakfast in lobby for very early flights) really nice room. Good friendly service overall. Definitely a business orientated hotel rather than tourist. It was really hot when we were there. That's the only thing it doesn't have-outdoor pool.

Helpful?
Thank stevenparky2012
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, We would like to thank you for your delightful review and for recommending us. We are so happy to see you touched on all the points we pride ourselves on. I hope that we will have the pleasure of welcoming you back again in the near future. Sincerely yours, Hakan Demirceken General Director More 

Ontario
Level Contributor
55 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 6, 2016

Nice place. This is a fairly large upscale hotel with a great large lobby. Restaurant and breakfast buffet were excellent. The room was a decent size and the bed was comfortable. Only downside was the room was a touch traditional and could use an update. Expect to pay touristy "western" prices for food, drinks and the room. Prices for food... More 

Helpful?
Thank windowpane
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear Guest, I was very happy to read such a delightful review of your stay in InterContinental Almaty hotel. Thank you for sharing your experience and recommending us here on TripAdvisor. I am delighted to learn that you enjoyed staying with us. We all look forward to having another opportunity to welcome you back again in the near future. Sincerely... More 

Richmond, Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 3, 2016

this was a nice hotel but not 4-5 star, as a few of the services advertised in connection with making the reservation online were not as depicted; for example, the hair salon only had two hairdressers on staff and therefore were unable to accommodate reservations, and the spa only had a couple of staff (on a weekend) and were also... More 

Helpful?
Thank Maria J
intercontinenta... a, General Manager at InterContinental Almaty Hotel, responded to this review

Dear guest, Thank you for taking the time to write feedback of your stay at the We are sorry to hear about the inconveniences you encountered during your stay. We constantly strive to provide an environment of comfort and value to our guests; therefore, we are sincerely concerned when we fall short of your expectations. We appreciate your comments about... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Each of our 277 well-stocked deluxe rooms and spacious suites provides a breathtaking range of guest services and plenty of space to relax. Stylish, contemporary decor complements deluxe amenities, including luxurious bedding with feather comforters and cotton-rich linens. In your room: tilt-open windows, individual climate control, electronic "Do-not-Disturb / Maid" call system, LCD TV, pay-TV, mini-bar, tea & coffee facilities, in-room safe with a recharging plug, umbrella, iron and board. Telephones with voicemail allow direct dialing both internationally and locally. Each of our rooms has a large desk and high-speed Internet access, so you're able to be productive away from the office. Spacious suites are ideal for guests who need a bit more room to spread out, each with a separate sit-down beauty vanity counter and a separate living room with comfortable sofa and LCD TV. Guests staying in Club rooms benefit from access to the Club Lounge. Marble bathrooms are supplied with weight scales, hairdryer, magnifying cosmetic mirror, bathrobes, slippers and deluxe bath amenities. A separate shower cabin is a feature in every suite. All guests staying in the hotel have a complimentary access to The Ankara Spa. GUEST ROOMS - 203 Deluxe rooms - 49 Club InterContinental rooms - 13 Junior suites - 9 Exclusive suites - 2 Presidential suites - 1 Wheel chair accessible room ... more   less 

Additional Information about InterContinental Almaty Hotel

Address: Zheltoksan St., 181, Almaty 050000, Kazakhstan
Location: Kazakhstan > Almaty
Price Range: $174 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Almaty Hotel 5*
Number of rooms: 277
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Almaty
#3 Business Hotel in Almaty
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