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InterContinental Almaty Hotel

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Traveler (232)
Room & Suite (131)
Dining (41)
Certificate of Excellence

About

Location
Cleanliness
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Certificate of Excellence
A very warm welcome to InterContinental Almaty, but more importantly, welcome to Almaty – Central Asia's largest and most beautiful city! InterContinental Almaty hotel has as its backdrop the magnificent ‘heaven peaks’ – the Tian Shan Mountains. Conveniently located in the very heart of the city, the Presidential Residence, Republic Square, and other prime business and entertainment locations are just a stone’s throw away. Republic Square makes the perfect meeting place and is just five minutes on foot. Our hotel also boasts excellent transport links to Almaty International Airport and the city’s most important tourist attractions. A shuttle service to and from the airport is also available. Live like a king InterContinental Almaty offers the ultimate in luxurious accommodation during your stay. We have 277 spacious guestrooms and suites finished in a stunning contemporary design. Our luxurious bathrooms feature large bathtubs, marble sinks and all the essential amenities.
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Property amenities
Pool
Room service
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Free parking
Bar/Lounge
Spa
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Tennis Court
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Mountain View
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals
555Reviews
367Photos
8Q+A
80Room tips
Traveler rating
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Popular mentions
WORST! Firstly, at breakfast, USED silverware were SET on the table as cleaned ones, asked for help, waitress instructed me with her finger speaking to me in Russian while I spoke to her in Eng, to point me to put the used ones n get new ones from the next table BY MYSELF!! No
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Response from intercontinenta... a, Guest Relations Manager at InterContinental Almaty Hotel
Responded 4 days ago
Dear Guest, One more time we express our sincerest apologies. We would like to assure you that necessary actions were taken in ordert o avoid reoccurence of similar situation in the future. We genuinely hope to welcome you back again to provide you with more pleasant experience. Sincerely yours, Dilyara Baichurina Guest Relations Manager
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If I ever go to Almaty again, this hotel would be my first choice to stay due to its ideal location, facilities, courteous staff and serene lobby. Although, this was my business trip but even for family vacation, I would like to stay in the same hotel. Hope hotel treats me in
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Response from intercontinenta... a, Guest Relations Manager at InterContinental Almaty Hotel
Responded 1 week ago
Dear Guest, Thank you for taking the time to review your recent stay at the InterContinental Almaty Hotel. I was delighted to read your review and to see that you enjoyed staying at our hotel. We certainly look forward to welcoming you back to InterContinental Almaty Hotel, hopefully in the nearest future. Sincerely yours, Dilyara Baichurina Guest Relations Manager
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Came here for a conference, and found the hotel to be really great. Staff were all kind and lovely, the bar downstairs is a good place for meetings and they bring excellent cheese out for you to snack on if you stay to have a drink for a bit. Room service was good as well,
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Response from intercontinenta... a, Guest Relations Manager at InterContinental Almaty Hotel
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to share your experience after your recent stay with us at InterContinental Almaty Hotel. I am delighted to learn that we were able to leave a positive impression by providing comfortable beds, good Room Service and spacious rooms. We also appreicate your warm comments about hotel staff. We all look forward to having another opportunity to welcome you back again in the near future. Sincerely yours, Dilyara Baichurina Guest Relations Manager
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I stayed here for two nights while on business. We arrived at the hotel at 11:00 am after a very long day of travel. The reception staff informed us that our rooms were ready, but since we were there before the normal check in time of 2:00 pm we’d need to pay an additional half
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Response from intercontinenta... a, Guest Relations Manager at InterContinental Almaty Hotel
Responded Mar 10, 2019
Dear Guest, I would like to take this opportunity to thank you for posting a review on TripAdvisor with regards to your stay with us. All your kind comments are very important for us in further improvement. We sinccerely hope to welcome you back again. Sincerely yours, Dilyara Baichurina Guest Relations Manager
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We stayed for 3 nights. On day 2 they held some Coca Cola event, some participants got drunk, one decided to get into our room, we had to call security in the middle of the night, they resolved the issue. However, 30 min after that (when we already fell asleep) someone called to
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Response from intercontinenta... a, Guest Relations Manager at InterContinental Almaty Hotel
Responded Mar 10, 2019
Dear Guests, We thank you for the time you have taken to write your feedback on TripAdvisor. We are glad that you have enjoyed the breakfast and would like to apologize for any inconveniences caused by disturbing you twice (by drunk guest and then by staff). We highly appreciate your comments which are very important for us in further improvement of our performance. We look forward for an opportunity of welcoming you back again during your next visits to Almaty, Kazakhstan. Sincerely yours, Dilyara Baichurina Guest Relations Manager
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
Photo provided by managementInterContinental Almaty Hotel
Local Attraction
Abai Khan Meeting Room
room
Abai Meeting Room
Other side of the spacious bathroom.
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12345627
Are small dogs allowed?
Hi Only guide dog allowed BR
0 votes
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Is there a shuttle service to and from the airport?
As far as I know they do not have such service. However, I would recommend contacting the concierge service and confirm this with them (concierge@interconti-almaty.kz). The taxi in Almaty is quite cheap. The hotel offers limousine service, I usually use this service and is quite good.
0 votes
I think yes, but you must contact them in advance.
0 votes
Good afternoon! Warm greetings from InterContinental Almaty Hotel! Concierge e-mail is : concierge@interconti-almaty.kz Have a nice day!
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Good afternoon! Warm greetings from Intercontinental Almaty Hotel! Either we can put an extra bed to Deluxe Room or we can offer you junior Suite (1-bed-room and 1 living room) and put extra bed to the living room.
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12
"front side of hotel"
"Top floor with city view"
"Higher floor rooms could be better though small. Suites are decent but not the usual IHG standards. Hotel could do with a refurbishment."
"Higher floors have better views"
"the rooms are spacious and comfortable"
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12345616
PRICE RANGE
$168 - $254 (Based on Average Rates for a Standard Room)
LOCATION
KazakhstanAlmaty
NUMBER OF ROOMS
277
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