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The Ritz-Carlton, Almaty

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Traveler (327)
Room & Suite (147)
Dining (45)
Overview
  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“the club lounge”(9 reviews)
“weekend break”(3 reviews)
“macaroons”(3 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (395)
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Traveler rating
208
43
10
2
2
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LanguageEnglish
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208
43
10
2
2
Show reviews that mention
All reviewsthe club loungeweekend breakmacaroonsdesigner storesgreat hoteltallest buildingmoment you arrivereal luxurymain restaurantperfect stayperfect servicethe ground floorguest roomshigh classrooms are hugenice gymthe snow capped mountains
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1 - 5 of 265 reviews
Reviewed 2 days ago via mobile

Overall really nice stay! Positives- really new hotel, very friendly and overly helpful staff. Very friendly and safe city. Breakfast was amazing, large selection. New rooms, plenty of outlets. Fantastic gym open 24/7. Nice indoor pool. Couple things to point out. No cabs staged at...More

Thank bsh132
Reviewed 1 week ago

So, why Kazakhstan, why Almaty, and why the Ritz Carlton? The answer to the first two questions comes from a quote from Mark Twain: “Travel is fatal to prejudice, bigotry, and narrow-mindedness, and many of our people need it sorely on these accounts. Broad, wholesome,...More

Thank ppm1
Reviewed 2 weeks ago

The rooms in this hotel are good, the breakfast is sumptuous and has a very large variety of food to choose from. I have stayed here a few times earlier and the only inconvenient thing I find about this hotel is the reception on the...More

Thank imranahmad2017
Response from Can G, General Manager at The Ritz-Carlton, AlmatyResponded 2 weeks ago

Dear imranahmad2017, We thank you for the feedback provided, we appreciate you taking the time to write about your recent experience at our hotel. Please be sure that your comments are valuable for us and taken into consideration. Thank you for choosing our hotel, and...More

Reviewed 4 weeks ago

We enjoyed our stay at the Ritz-Carlton a lot. The staff was exceptionally helpful and attentative especially at the reception and the Club Lounge. The spa was very nice and impecibally clean. The restaurant was a bit pricey but the food was excellent. We only...More

Thank Aaron H
Reviewed 4 weeks ago

The layout of the hotel is in keeping with many newer hotels taking central floors in skyscraper towerblocks, which is is inconvenient but understandable. Unfortunately the ground floor entrance also feels cramped, especially near the lift area. Once you reach the reception, all can be...More

Thank MMSCPSYH
View more reviews
About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
$241 - $338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Almaty
#1 Spa Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$241 - $338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Almaty
#1 Spa Hotel in Almaty
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveler (327)
Room & Suite (147)
Dining (45)
Pool & Beach (6)
Business Center & Event Rooms (7)
Questions & Answers
Ask a question
traveladept1
September 7, 2014|
AnswerShow all 4 answers
Response from benbatouta | Reviewed this property |
All these services were offered as part of our room rate.
0
Votes
Room Tips
"Avoid rooms facing west as may be noise from cars in the parking lot, testing their subwoofers at full..."
Read review
"Avoid rooms with a connecting door, there is no soundproofing between these rooms."
Read review
"Corner view"
Read review
"Club Lounge a must"
Read review
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