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Overall really nice stay! Positives- really new hotel, very friendly and overly helpful staff. Very friendly and safe city. Breakfast was amazing, large selection. New rooms, plenty of outlets. Fantastic gym open 24/7. Nice indoor pool.
Couple things to point out. No cabs staged at...More
So, why Kazakhstan, why Almaty, and why the Ritz Carlton? The answer to the first two questions comes from a quote from Mark Twain: “Travel is fatal to prejudice, bigotry, and narrow-mindedness, and many of our people need it sorely on these accounts. Broad, wholesome,...More
The rooms in this hotel are good, the breakfast is sumptuous and has a very large variety of food to choose from. I have stayed here a few times earlier and the only inconvenient thing I find about this hotel is the reception on the...More
Response from Can G, General Manager at The Ritz-Carlton, AlmatyResponded 2 weeks ago
We thank you for the feedback provided, we appreciate you taking the time to write about your recent experience at our hotel. Please be sure that your comments are valuable for us and taken into consideration.
Thank you for choosing our hotel, and...More
We enjoyed our stay at the Ritz-Carlton a lot. The staff was exceptionally helpful and attentative especially at the reception and the Club Lounge. The spa was very nice and impecibally clean. The restaurant was a bit pricey but the food was excellent.
The layout of the hotel is in keeping with many newer hotels taking central floors in skyscraper towerblocks, which is is inconvenient but understandable. Unfortunately the ground floor entrance also feels cramped, especially near the lift area. Once you reach the reception, all can be...More