We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton, Almaty

Traveler (403)
Room & Suite (157)
Dining (62)

About

#1 of 92 hotels in Almaty
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Experience The Ritz-Carlton, Almaty as the first true luxury hotel in Almaty, Kazakhstan. We offer unparalleled Ritz-Carlton service in the best location in city on the footsteps of the Alatau Mountains with the most spacious rooms and suites. Stay with us and experience restaurants and bars on the upper floors of the Hotel providing guests unique culinary experience, SPA facilities. The Ritz-Carlton, Almaty is the meeting point for all appreciating design and esthetics and brings together people from culture, fashion, design, media, and arts contributing to the reputation of Almaty as an attractive destination both for tourists and business travelers. Our hotel offers 145 spacious guest rooms and suites and features: - Five-star, luxury hotel on 10 upper floors of Esentai Tower, the highest building in Almaty - Guest rooms and public areas featuring various decor such as Asian cherry, maple, oak and walnut - Bathrooms finished with marble from Portugal and Zimbabwe.
Read more
Property amenities
Free High Speed Internet (WiFi)
Restaurant
Room service
Bar/Lounge
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
Show more
Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals
437Reviews
7Q+A
48Room tips
Traveler rating
  • 343
  • 70
  • 13
  • 9
  • 2
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
I stayed one weekend night at the Ritz-Carlton, Almaty, enjoying a Lifetime Titanium upgrade to an executive room on a high floor with an amazing view of the city and mountains. First, what’s impressive to me is entering the ground level and moving to the 30th storey for
Read more
Response from CanG359, General Manager at The Ritz-Carlton, Almaty
Responded 3 days ago
Dear travelentuziast, Thank you very much for your wonderful review. We appreciate that you chose our hotel for your occasion. It would be our pleasure to have you with us during your next visit to Almaty. Sincerely, Can Goktas, General Manager The Ritz-Carlton, Almaty
Read more
Words cannot describe the location of the hotel. It is FANTASTIC. When you look out of the window, you are in the lap of snow clad mountains. There's high end Mall next door and a Starbucks too. They have a very lavish breakfast spread. All in all, it is just perfect !
Read more
Response from CanG359, General Manager at The Ritz-Carlton, Almaty
Responded 1 week ago
Dear Kanika_mhs, Thank you very much for your fabulous review. We are happy to know you enjoyed your stay. The mountains in Almaty are beautiful. We have fantastic panoramic views from rooms as well as Vista restaurant, Seven bar and restaurant, Sky Lounge and now we welcome to TERRACE 77 to experience a new ambiance in Almaty during summer. We look forward to take the opportunity to welcome you back. Thank you for choosing The Ritz Carlton, Almaty! Warm regards, Can Goktas, General Manager The Ritz-Carlton, Almaty
Read more
It is a fantastic hotel. It is the best when you compare with others but to be honest their bed is extra comfy. It is worth to be pay the cost. The view of the mountains is impressive. the staffs are very welcoming, respectful, kind,
Read more
Response from CanG359, General Manager at The Ritz-Carlton, Almaty
Responded 2 weeks ago
Dear Melikee_T, Thank you for taking the time to give us your feedback. We truly hope that we will have the opportunity to welcome you back at The Ritz-Carlton, Almaty in the near future. Looking forward to see you soon! Warm regards, Can Goktas, General Manager The Ritz-Carlton, Almaty
Read more
Stayed at the Ritz with friends for our weekend celebrations. Satisfied with my stay completely. The staff was very nice and considerate.Very convinient location, close to Esentai Mall. Great view on the mountains.
Read more
Response from CanG359, General Manager at The Ritz-Carlton, Almaty
Responded 2 weeks ago
Dear Zhan_el86, Thank you for your kind review. It’s great to hear that you enjoyed a truly The Ritz-Carlton hospitality. We are happy that we made your stay special and hope to see you with us again soon. Kind regards, Can Goktas General Manager The Ritz-Carlton, Almaty
Read more
Hotel is located in the center, starting from entrance you can feel the luxury and high level standards. Staff are well trained and very polite , they have very good A'la Carte restaurants , thanks for GM Mr. Can and Executive Chief Mr. Ismail plus all staff..
Read more
Response from CanG359, General Manager at The Ritz-Carlton, Almaty
Responded 3 weeks ago
Dear Erol D, Thank you for your kind review. We are happy that we made your stay special and hope to see you with us again soon. Kind regards, Can Goktas General Manager The Ritz-Carlton, Almaty
Read more
Previous
PRICE RANGE
$229 - $319 (Based on Average Rates for a Standard Room)
LOCATION
KazakhstanAlmaty
NUMBER OF ROOMS
145
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing