Donatello Boutique Hotel
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About
#50 of 163 hotels in Almaty
Location
4.4
Cleanliness
4.9
Service
4.7
Value
4.4
Nestled in the elite part of Almaty, Donatello Boutique Hotel holds pride of its location, as it puts you on the door steps of the most picturesque mountain range in central Asia.Our hotel is a place where every element – look, texture, finish and design is a statement and embodiment of the most exclusive fashion brands such as Fendi and Armani.Enjoy your unique hospitality experience at the Donatello Boutique Hotel, perfect for romantic weekend’s getaways, corporate functions and private business meetings.Unwind at the Donatello spa, sip and socialize in the Lobby bar, indulge in our signature Donatello Italian Restaurant. Tune into the DJ’s beats in our lounge bar, all to the rhythm of the spectacular and glamorous city of Almaty.Donatello Hotel provides its guests with all the services of an international deluxe hotel… and with all the care and surprises of a private mansion in a blend of intimacy and cordiality.If you are a person who values luxury, culinary experience, and love it when a hotel feels like home, this is a place to be!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Sauna
Free breakfast
Karaoke
Nightclub / DJ
Airport transportation
Massage
Wifi
Bar / lounge
Restaurant
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Room service
Safe
Minibar
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Russian
Location
Dostyk Ave., 535, Almaty 050020 Kazakhstan
Getting there
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22Reviews2Q+A3Room tips
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+1
Would never recommend this place! Very rude manager, poor service and disgusting breakfasts. We stayed at "executive suite" with my husband, the bath-tube that is seen on a photo is made of plastic, the room was very smelly like someone was smoking just before we checked in. On the day of check out the reception guy told us that the bath towel was dirty and we have to pay a 30$ fine blaming that i was wiping my shoes with it, which I definitely did not commit. The dirt on a towel was from the bathroom floor. Also be ready to be filmed by the local police while having a dinner at the restaurant in that hotel, which is surprisingly a usual procedure on weekends.
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Date of stay: May 2023Trip type: Traveled as a couple
Room Tip: Bad traffic almost the whole week except weekend
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The room was great. It had a balcony and an amazing bath. I was actually doing a photo shoot there and it was perfectly picturesque. The staff were decent but it was sometime a case of 'computer says no' instead of using a bit of common sense.
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Date of stay: June 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Room was good and reception staff were ok. Got annoyed reception wanted 30,000 KZT up front for mini bar when I was only staying a few hours for sleep before early morning flight. The Manana restaurant was not good, they run out of items on the menu and the waitress was rude.
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Date of stay: March 2018Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I liked cosy room with a balcony. Reception was very nice. Hotel is close to Shymbulak ski resort. Hotel bath amenities need an upgrade. Room service menu is great and dishes are provided by Manana restaurant. Parking is free of charge and was not crouded.
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Date of stay: January 2018Trip type: Traveled on business
Value
Cleanliness
Service
Room Tip: Take rooms on second floor. Ask for an upgrade, they might accept it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kuandyk U, Администратор at Donatello Boutique Hotel
Responded Jul 23, 2018
Dear Mr. Bauyrzhan T Thank you for choosing our hotel. We appreciate your feedback and look forward to your next visit. Best regards, Donatello Boutique Hotel team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff here were exceptional, as was the hotel. A true boutique hotel living up to the reputation of the SLH group of hotels. The decor for the rooms, restaurant and lounge areas is excellent, and the staff all speak very good English -- and are super-friendly!!. Highly recommended.
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Date of stay: November 2014Trip type: Traveled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I had an exceptional dinner at Donatello Italian restaurant at Boutique Hotel in Almaty. The food and service were so good, I had to write and share my experience, I hope more travellers visit this place. Hidden in a busy part of the city, on the way up to stunningly beautiful mountains, a place of peace and tranquillity, remarkably it opens 24 hours for customers. Donatello restaurant and the boutique hotel welcome you with beautiful décor, non-intruding service and really exceptionally fresh and delicious dishes. I had the best mozzarella in my life! (I can assure you that I travel a lot and can compare). The choice and quality of food was simply exceptional, I really can't fault it. I want to thank the staff for working so hard to make my experience perfect! next time I come to Almaty I will definitely stay there…
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Date of stay: May 2014Trip type: Traveled with friends
Value
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Pert...quiet, small and quite pretty. The staff is friendly and accommodating. The rooms are ample, light and nicely appointed as are the baths. Nice restaurant with good bar. Not for you if you want a lively night scene...this is definitely laid back.
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Date of stay: October 2013Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We spent 2,5 nights there and the very first nice experience was that we were actually charged for this 2,5 nights period (we pre-agreed it before via e-mail). From the very beginning to the end staff was very nice and helpful. Rooms are very new, well furnished and luxury (hotel was only opened in late 2011). Only disadvantage was a little bit not enough light in the bathroom. I found it quite challenging to shave myself there. Additional nice elements in the room - bottle of decent Sauvignon Franc as a welcome wine and a pair of free Durex in the drawer. Breakfast was served to the table or room (till 11.00). I like rather buffet style, but it was fine too. Last not least - the place is very calm and offers great sleeping conditions. I added photo with the view from our exact room - I think also one of the advantages of the place.…
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Date of stay: September 2013Trip type: Traveled as a couple
Value
Rooms
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
After a few days in a sub-standard hotel in Astana I traveled to Almaty and stayed at Donatello Boutique Hotel. It was a fantastic change. For Kazakhstan, Donatello's is definitely at the top end of quality. The room was lovely, bathroom was great. The only two recommendations... the heat can't be controlled and the room was a bit too hot and there is no one to help you with your luggage when you check in. Other than that it was a great stay.
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Date of stay: May 2013Trip type: Traveled on business
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Almaty is a great city to visit, bounded by mountains it’s the ultimate holiday destination. Not that long ago me and my husband stopped in small, fashionable and truly amazing hotel that we both fall in love with. Domatello Hotel became our favourite place to stay because of its location, amenity, and consistency of service, fantastic food and value for money. Therefore we were very impressed by the superb service from all staff members we met. Highly recomend this hotel to anyone visiting Almaty. Mr and Mrs Woods, Perth, Australia.
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Date of stay: March 2013
Value
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Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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PRICE RANGE
$111 - $135 (Based on Average Rates for a Standard Room)
LOCATION
KazakhstanAlmaty
NUMBER OF ROOMS
19
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Claim Your ListingDONATELLO BOUTIQUE HOTEL $120 ($̶1̶3̶7̶) - Updated 2023 Prices & Reviews - Almaty, Kazakhstan
Frequently Asked Questions about Donatello Boutique Hotel
Which popular attractions are close to Donatello Boutique Hotel?
Nearby attractions include Luksor Ice Skating Rink (0.4 miles).
What are some of the property amenities at Donatello Boutique Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Donatello Boutique Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Donatello Boutique Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Donatello Boutique Hotel?
Conveniently located restaurants include Alasha, Manana, and Parmigiano Ristorante Syrovarnya.
Are there opportunities to exercise at Donatello Boutique Hotel?
Yes, guests have access to a sauna during their stay.
Does Donatello Boutique Hotel have airport transportation?
Yes, Donatello Boutique Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Donatello Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Donatello Boutique Hotel?
The staff speaks multiple languages, including English and Russian.