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Traveler (64)
Room & Suite (26)
Dining (9)
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Overview
  • Excellent3%
  • Very good28%
  • Average54%
  • Poor14%
  • Terrible1%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
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Reviews (107)
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1 - 5 of 55 reviews
Reviewed 1 week ago

This was the 'Joining Hotelfor our 10 Day visit to Kazakhstan, first off, the transfer from the Airport was paid for but not delivered (apparently they could arrange one when we called from the Airport at extra duplicate cost !), Ended up getting a cab,...More

Thank WW_Traveller023
Reviewed April 11, 2018

Stayed here 2 nights at the beginning of a 4 week trip to Central Asia. Almaty is going through a remodernisation programme post Soviet era. This hotel is definitely part of those Soviet times with wide stairs, miles of corridors and big reception areas. However,...More

Thank Paula110
Reviewed January 29, 2018

We spent two nights at the Otrar Hotel where we started our tour in Central Asia. It was a horrible experience. Our expectations were very low, but the Otrar hotel managed to deliver further frustration and disappointment. Beyond outdated and poor quality accommodation as reviewed...More

Thank Caroline D
Reviewed October 14, 2017

Stayed here in September. Massive Soviet era hotel. Location wise - excellent facing Panfilov park and walking distance to most of the sights. Reception friendly. Breakfast was buffet style typical of central asia. Rooms were fine - basic. Only issue was that room was not...More

2  Thank Owen M
Reviewed October 6, 2017

This is a remnant from the Soviet era and the hotel really needs refurbishing. That said, the room was fine and so was the bathroom (+ lots of hot water). There is still the room on each corridor for the "watcher". The main person on...More

Thank global-traveller48
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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Free Parking
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
$47 - $317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in Almaty
Room types
Non-Smoking Rooms
Details
Price range
$47 - $317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in Almaty
Room types
Non-Smoking Rooms
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Traveler (64)
Room & Suite (26)
Dining (9)
Questions & Answers
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Room Tips
"Quieter rooms at rear corner away from the attached Night Club below"
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"Rooms at the front have balconies but face the street, so avoid if traffic noise bothers you."
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"The front side has the best view, but can be a little noisy due to the busy street next to it"
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"Rooms on second floor are better"
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