We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Otrar

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Otrar
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

78 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 35: English reviews
San Ramon, California
Level Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 16, 2016

Probably a grand hotel in it's day, but showing it's age now. Nevertheless, the hotel is in a great location, is well priced and the room was comfortable. The staff was great. I had no problems and would happily stay there again. There was no work desk in the room, so a bit inconvenient for computer usage.

Helpful?
Thank brian94582
Hamburg
Level Contributor
103 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 stars Reviewed June 24, 2016 via mobile

Large, gloomy hotel from the socialist era. Rooms very small with dark wood and red carpet. Old TV set, empty fridge, no bottled water, old and noisy aircon. Very small bathroom, small bathtub with hand shower, all bare and simple. Small wardrobe with 1 (one) hanger... Large dining room for breakfast and dinner. Mediocre buffet at most. Small bar which... More 

Helpful?
Thank claussie

Travelers are raving about these Almaty hotels

4 of 5 stars
Show Prices
4.5 of 5 stars
Show Prices
4 of 5 stars
Show Prices
Astana, Kazakhstan
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 23, 2016

Very centrally located with lots attractions nearby. The rooms are a bit dated but very clean. Check-in desk staff are very helpful. We arrived late at night and had a late-leaving flight the next day. They were able to give us a reasonable price for extending our stay beyond the normal checkout time. We were happy to be able to... More 

Helpful?
Thank Sapar_Tails
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed January 17, 2016

Entering in the lobby, you can tell that the hotel is getting old and slightly run down. The rooms were ok but the beds where extremely soft clearly due to extensive use. The staff were on the more agressive side which was quite unpleasant. The restaurant is in a very cool decorated room and the food is ok but overall... More 

Helpful?
Thank FunTravel92
Amsterdam
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed January 12, 2016

Very friendly and helpfull staff. We got free champagne in the room on new years eve. Good facilities, including travel agency (which we didn't use). Nice, classic room and good beds. Breakfast in impressing 'ballroom', food a bit bland, but nonetheless ok.

Helpful?
Thank zgt
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 29, 2015

“+” – good location, almost in a downtown. There is a huge park (28 Panfilovtschev) opposite of hotel. Variety of restaurant and cafes around. 10 mins walk to a main walking street “Arbat”. Almaty Zoo and “Zelyoniy bazar” market is close. “-“ – unhelpful and rude staff (including their manager). Old rooms with ancient air conditioners that don’t allow sleeping... More 

Helpful?
1 Thank Azhamsa
Bangkok, Thailand
Level Contributor
211 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
3 of 5 stars Reviewed July 5, 2015

From the outside Otrar Hotel shines with its Soviet style facade. The reception staff speaks some English and were friendly providing a city map with some helpful information. Our room at 2nd floor was tiny and overloaded with cabinets without real usage. The beds were ok and the bathroom was equipped with a bathtub. The breakfast was average but you'll... More 

Helpful?
1 Thank Tyrolians
N Delhi
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 2, 2015

Recently stayed at this hotel. Hotel building is very old but rooms are good enough. Staff can speak English at the reception. Breakfast is very nice. Big Restaurant. Location is excellent. metro station is just close by. There is a walking street on the back side of the hotel. Green market is also located within the walking distance of the... More 

Helpful?
1 Thank kumar56775
New Delhi, India
Level Contributor
187 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed July 1, 2015

I stayed in a painful hotel called Golden Dragon during my first night in Almaty. The next day, I changed to Hotel Otrar and I am so glad to find it. The hotel is not cheap, so is Almaty overall. But the staff is very well trained and they speak good English (sigh). The hotel is massive as it was... More 

Helpful?
1 Thank pratik_bhaumik
Te Awamutu
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed April 20, 2015 via mobile

The best thing about this hotel is the location just across the road from Panfilov Park. That's not to say that there is anything wrong with the hotel, my room was small but functional and more importantly clean. WiFi access was very good and I found the staff helpful. The breakfast was very good, albeit with some interesting foods available.... More 

Helpful?
3 Thank Helen R
Questions? Get answers from hotel staff and past guests. Ask a question

41 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (34)
Viewed
Dining (4)
Viewed
Bathroom (4)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (7)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (2)
Viewed
Dining (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Almaty hotels
1.1 mi away
Kazahstan
Kazahstan
#30 of 67 in Almaty
3.0 of 5 stars 204 reviews
0.8 mi away
Ambassador
Ambassador
#20 of 67 in Almaty
3.5 of 5 stars 72 reviews
0.9 mi away
Kazzhol
Kazzhol
#6 of 67 in Almaty
4.0 of 5 stars 242 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Grand Hotel Tien-Shan
Grand Hotel Tien-Shan
#10 of 67 in Almaty
4.0 of 5 stars 116 reviews
0.9 mi away
Uyut Hotel
Uyut Hotel
#19 of 67 in Almaty
4.0 of 5 stars 76 reviews
0.3 mi away
Voyage
Voyage
#13 of 67 in Almaty
4.0 of 5 stars 58 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The hotel is located in the downtown Almaty, near to a park zone, business and shopping centers, at a distance of 5 minutes from "Акбота"-entertainment park & city zoo, 20 minutes from the airport and 5 minutes from railway station. From windows of hotel you may enjoy the perfect panorama of Zailijski Alatau mountains in combination of the Museum of musical instruments and golden domes of Zenkov Cathedral. ... more   less 

Additional Information about Otrar

Address: Gogolya St., 73 | corner of Kunaeva St., Almaty 50004, Kazakhstan
Location: Kazakhstan > Almaty
Price Range: $51 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Otrar 4*
Number of rooms: 161
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com and Travelocity so you can book your Otrar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#17 Luxury Hotel in Almaty
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay