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Traveler (96)
Room & Suite (43)
Dining (9)


#22 of 92 hotels in Almaty
Hotel "Ambassador" is located in the center of Almaty. Hotel guests are offered a quality service, comfortable rooms and a wide range of services. Ambassador Hotel is the first boutique-hotel in Kazakhstan which is situated in the heart of the Central Asia, in the financial and administrative center of Almaty. Beautiful Hotel Ambassador is located in the heart of the city of Almaty and is ready to surround you with unforgettable service and hospitality. In the hotel you can find amazing comfort in each of the 50 comfortable rooms (suit, deluxe, single) with all necessary facilities (mini bar, TV, cable system, etc.).
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Property amenities
Free High Speed Internet (WiFi)
Room service
Airport transportation
Business Center with Internet Access
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
Centrally Located
7Room tips
Traveler rating
  • 7
  • 45
  • 31
  • 11
  • 7
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Popular mentions
Size of the room and bed, location, amenities was a must. Its opposite a bus stop, easy to find. There are convenient places to eat around. There was a bathrobe, slippers, kettle, sewing kit, little things that are not always available on budget hotels
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I stayed four nights in October 2018 and the overall experience was good. Nice, central location with many attractions within walking distance. Reasonable priced. Very easy access from and to the airport using bus number 92. The ticket is just 150 tenge (= 0,36 euro). (Have exact amount in cash when entering the bus). Excellent solution if you want to avoid the dishonest and greedy taxi drivers and who wouldn’t. Bus 92 departs just outside the terminal. Ask at the helpful information desk if you want directions. And approx. 40 minutes later you are next to the hotel. The rooms are fine, good size, beds are comfortable, bathrooms (with hair dryer) quite ok, mini bar (no alcoholic drinks) is cheap and there is a nice wardrobe. Only downsides: a bit difficult to open and lock the door, WiFi signal strength a bit on the weak side and the TV set was very poor (really old, poor quality and only a few channels available). Very friendly, polite and helpful staff. There is a business room with a computer and printer (suitable for instance if you need to print your boarding card) and when this doesn’t work, the reception staff will help you. I wasn’t too pleased with the breakfast. It wasn’t terrible - but it wasn’t a winner. No orange juice, no fresh fruit, no ham slices, no bacon, fresh vegetables were limited to cucumbers and tomatoes and some of the food (sausage slices) looked like it was several days old. The boiled eggs were overcooked - not once - but every morning. Only one kind of white bread available. The breakfast is within the Turkish restaurant ‘Marina Et & Balik’ next door (but still connected with the hotel). I had dinner here once. The meal was OK but I believe prices in this restaurant are a bit on the expensive side compared to the many other restaurants of Almaty. There are two well-supplied supermarkets close by. It takes 6-7 minutes to walk to them. They are Stolichny at Abylai Khan Ave 121 (open 24h) and in the opposite direction SMALL Supermarket (near KFC) at Tole Bi Street 71.
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As with a lot of places in parts of Asia, paying just a little extra often gets you a better standard of accommodation. This applies to the Ambassador. I opted for Suite accommodation and thought it was ok. Nothing special but better than the standard double which I also saw on arrival. I think the "Boutique" description that is given for the hotel is a bit of wishful thinking but I did not book the place based on that so was not disappointed. The staff were very helpful even though English was not their strong point but they went out of their way to assist with the many questions I had. The included breakfast was interesting. It was presented on a tray with compartments and had more or less the same every day. Hard boiled egg, cheese, veg, yoghurt, some sort of fruit compote and butter. The butter was a mystery as no bread was given. I took my own on the following days, so all worked out ok. I liked this place for what it was and for the help I was given by the staff. Thanks to all at the Ambassador. I would return.
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I stayed 2 nights for KZT28600 given that the hotel was a bit old and not so well maintained. It was about 700 meter apart from Almaty metro station. Buffer breakfast served food in local taste that could be problem for tourists. There was no supermarket but were many good quality cafe nearby.
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Stayed in the ambassador hotel for 2 days. Overall a good hotel. We booked from The Netherlands. 2 night 2 people 100 euro icluding breakfest. Not bad but Not the best almaty had to offer. Friendly staff, lousy breakfest. The room a good.
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$38 - $62 (Based on Average Rates for a Standard Room)
ambassador hotel almaty
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