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Astra

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Astra
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56 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Pattaya, Thailand
Level Contributor
52 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed April 22, 2016

Averagely clean, great internet speed very helpful staff, quiet location, not central but with easy transport access to everywhere. Stay there for many years, as I consider this to be the best value for money deal in Almaty.

Helpful?
Thank Victor K
Bangkok, Thailand
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 11, 2016

Stayed here for one night and it was very average. Poor bed, dirty and smelled very ordinary too. So dirty in fact that i slept fully clothed. I was glad to grab my bag in the morning and leave. The corridors were dark and dingy and i felt like it was very poor choice of hotel

Helpful?
Thank Tom K

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Totnes, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 25, 2016

We had very early arrival and departure times from Almaty 2 train station, which is literally just around the corner so the location of this hotel was ideal.The main sights of the city were within walking distance too. There was always at least one English speaker on the Reception desk and they were helpful and friendly. Our room was large,... More 

Helpful?
Thank mareea77
Sheffield, United Kingdom
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 29, 2014

Stopped for a couple of nights anfd just to reinforce other comments. Room very average. AC did not work. Power cuts although could be normal in Almaty. Poor service in restaurant, very slow everytime. Mistakes with order. The restaurant was empty! Not a particularly nice location Breakfast - Very Basic Sorry Astra. Must do better

Helpful?
1 Thank alfie054
Genoa, Italy
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed September 25, 2013

Pls don't book that hotel! Bad room, tiny smelly bathroom, bad service at the restaurant and, to cap it all, at check out we had to pay our 2-night stay, despite the fact that it had been already paid by our travel agency as early as 20 days before. No use reassuring them about the payment and even letting them... More 

Helpful?
5 Thank Clarabella C
Barcelona, Spain
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 14, 2013

bat service no one make our room no clean towells on the second day The receptionist do not speak english fluently, but clearly undrestand that we explain, no compensations for that bad service, no alternatives nor other options ... but at the end they would charge full the bill !!! Try to find another hotel in Almaty,,,, sure there are... More 

Helpful?
3 Thank Daniel E
Murcia, Spain
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed August 13, 2013

A group of 8 friends visit the last week Almaty, we stay in this Hotel, I advise all visitors to chooes another one. No hot water, they dont make us the room, the lift work some times, the service in the restaurant very bad more that 2 hours wait, after all the order was confuse Pls, don´t book !!! My... More 

Helpful?
3 Thank iber h
Tbilisi, Georgia
Level Contributor
2 reviews
4 of 5 stars Reviewed April 29, 2013

We stayed in this hotel for 3 nights in April 2013. The location of the hotel is not very nice, but as there every car can be used as a taxi the central attractions are easily reachable. The staff is very friendly and helpful. Rooms are quite normal. Breakfast is also nice.

Helpful?
Thank Nikolozmameishvili
Manila, Philippines
Level Contributor
96 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed September 30, 2012

We got upgraded to the 1 bedroom unit for this hotel because our tour operator messed up our reservations. It's got one T/B which for some reason was by the main door and far from the bedroom. Our view was pretty much that of an old building and smoke stacks of a nearby power plant. The one bedroom unit still... More 

Helpful?
Thank riain
Delhi
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 26, 2012

We took a flight to London via Almaty and had to do an overnight stay at Almaty. We were expectedly skeptical about taking an Air Astana flight with an overnight stay at Almaty, Kazakhstan. What surprised us was how clean and well planned was the city of Almaty. Also what was equally surprising was Hotel Astra. Not only was it... More 

Helpful?
1 Thank prashantdayal
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hotel "Astra" in Almaty, is pleased to offer convenient accommodation and to provide an opportunity to hold business meetings, seminars and trainings on the territory of the hotel. The road from Almaty airport to the hotel takes 15 minutes. The level of service in the hotel meets international standards. The hotel's interiors are designed in a modernist style. The hospitality of the hotel staff, the atmosphere of comfort and reasonable prices will leave a good impression from the hotel. The hotel offers 64 rooms equipped with all amenities for a good rest and work - shower, satellite TV, telephone, hair dryer, safe, Wi-Fi Internet. The hotel also provides additional services such as meeting at the airport, registration of foreign citizens, laundry services, organization of events. ... more   less 

Additional Information about Astra

Address: Zheltoksan St., 12, Almaty 50016, Kazakhstan
Location: Kazakhstan > Almaty
Price Range: $43 - $72 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Astra 3*
Number of rooms: 62
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Hotel Style:
#9 Spa Hotel in Almaty
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