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Astra

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Astra
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57 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Sydney, Australia
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 14, 2016 via mobile

We stayed for 2 nights at the end of our trip around Central Asia. Firstly, the staff at reception were very friendly, spoke great English and the whole check in/ out process was straight forward. However, the same cannot be said for the room. Firstly, even though the room had a double bed and there were 2 of us staying,... More 

Helpful?
Thank Yingster128
Pattaya, Thailand
Level Contributor
53 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed April 22, 2016

Averagely clean, great internet speed very helpful staff, quiet location, not central but with easy transport access to everywhere. Stay there for many years, as I consider this to be the best value for money deal in Almaty.

Helpful?
Thank Victor K
T2088CW_, Директор по продажам at Astra, responded to this review

Dear, Victor K!Thank you very much for leaving your review. we very much appreciate. We will be glad to see you again More 

Bangkok, Thailand
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 11, 2016

Stayed here for one night and it was very average. Poor bed, dirty and smelled very ordinary too. So dirty in fact that i slept fully clothed. I was glad to grab my bag in the morning and leave. The corridors were dark and dingy and i felt like it was very poor choice of hotel

Helpful?
Thank Tom K
T2088CW_, Директор по продажам at Astra, responded to this review

Dear, Tom K! Thank you for leaving your review. at the moment there was a full update of bed linen. We will be glad to see you again. More 

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Totnes, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 25, 2016

We had very early arrival and departure times from Almaty 2 train station, which is literally just around the corner so the location of this hotel was ideal.The main sights of the city were within walking distance too. There was always at least one English speaker on the Reception desk and they were helpful and friendly. Our room was large,... More 

Helpful?
Thank mareea77
T2088CW_, Директор по продажам at Astra, responded to this review

mareea77! Thank you for leaving your review. We will be glad you and your friends to see again our guest. More 

Sheffield, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 29, 2014

Stopped for a couple of nights anfd just to reinforce other comments. Room very average. AC did not work. Power cuts although could be normal in Almaty. Poor service in restaurant, very slow everytime. Mistakes with order. The restaurant was empty! Not a particularly nice location Breakfast - Very Basic Sorry Astra. Must do better

Helpful?
1 Thank alfie054
Genoa, Italy
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed September 25, 2013

Pls don't book that hotel! Bad room, tiny smelly bathroom, bad service at the restaurant and, to cap it all, at check out we had to pay our 2-night stay, despite the fact that it had been already paid by our travel agency as early as 20 days before. No use reassuring them about the payment and even letting them... More 

Helpful?
5 Thank Clarabella C
Barcelona, Spain
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 14, 2013

bat service no one make our room no clean towells on the second day The receptionist do not speak english fluently, but clearly undrestand that we explain, no compensations for that bad service, no alternatives nor other options ... but at the end they would charge full the bill !!! Try to find another hotel in Almaty,,,, sure there are... More 

Helpful?
3 Thank Daniel E
Murcia, Spain
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed August 13, 2013

A group of 8 friends visit the last week Almaty, we stay in this Hotel, I advise all visitors to chooes another one. No hot water, they dont make us the room, the lift work some times, the service in the restaurant very bad more that 2 hours wait, after all the order was confuse Pls, don´t book !!! My... More 

Helpful?
3 Thank iber h
Tbilisi, Georgia
Level Contributor
2 reviews
4 of 5 stars Reviewed April 29, 2013

We stayed in this hotel for 3 nights in April 2013. The location of the hotel is not very nice, but as there every car can be used as a taxi the central attractions are easily reachable. The staff is very friendly and helpful. Rooms are quite normal. Breakfast is also nice.

Helpful?
Thank Nikolozmameishvili
Manila, Philippines
Level Contributor
96 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed September 30, 2012

We got upgraded to the 1 bedroom unit for this hotel because our tour operator messed up our reservations. It's got one T/B which for some reason was by the main door and far from the bedroom. Our view was pretty much that of an old building and smoke stacks of a nearby power plant. The one bedroom unit still... More 

Helpful?
Thank riain
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The new modern 3-star business hotel "Astra" stands out among the other hotels of Almaty for its high level of service, central location and developed infrastructure. Business hotel "Astra" is the best and optimum choice of hotel at reasonable prices for the guests staying in Almaty. You will be able to relax, hold business meetings and negotiations here using all services of the hotel. The hotel has a favorable location: it is located close to Almaty-2 railway, convenient for driving up from the airport, it takes 10-15 minutes to reach the center of the city, museums and parks. ... more   less 

Additional Information about Astra

Address: Zheltoksan St., 12, Almaty 050050, Kazakhstan
Location: Kazakhstan > Almaty
Price Range: $44 - $72 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Astra 3*
Number of rooms: 75
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Hotel Style:
#9 Spa Hotel in Almaty
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