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Rixos Almaty

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510 Reviews from our TripAdvisor Community

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There are newer reviews for Rixos Almaty
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Showing 325: English reviews
1 review
5 of 5 stars Reviewed April 27, 2016

It was my first trip to Almaty, I had business trip, Rixos is really good hotel and very polite staff, especially youang guy in reception his name is Bunyod, he did his best. unfortunatly i had also not so good impression, i stayed in 3 floor, problem with wireles, low signal and disconect every 5 minutes, I asked 4 times... More 

Helpful?
Thank Daler D
Georgia
1 review
5 of 5 stars Reviewed April 14, 2016 via mobile

The Rixos Almaty was incredible! Not only was the facility amazing, but the staff was very kind and helpful in making sure I had everything I needed. The room was lovely, the food was perfect, and the spa was incredible! They allowed my group The Exchange to film one of our new videos in the hotel and it turned out... More 

Helpful?
Thank JamalMMoore
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear JamalMMoore, We were pleased to read your sunny comments about Rixos Almaty, and we appreciate that you have taken the time to write a review about our hotel. We are extremely pleased to read that you had a great experience with us and found our rooms, spa and staff to your satisfaction. We strive to make the experience at... More 

New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 12, 2016

This was my first trip to Kazakhstan so I was a little nervous about what hotel accommodations would be available. I have to say that as a frequent traveler to many other parts of the world, this hotel was absolutely incredible and provided a first class experience. The hotel itself has a beautiful lobby with ample seating in the lobby... More 

Helpful?
1 Thank mikecny2016
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Mikecny2016, Thank you for taken the time to write a review about our hotel, we truly appreciate your feedback and comments. We are glad to read that our surroundings contributed to a luxurious atmosphere, the SPA and hotel facilities are indeed well equipped. We trust these aspects separates us from other hotels and we are delighted to read that... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 6, 2016

I stayed here on a work trip. The service was excellent, the hotel food was good quality, the location was central, and the room was very cozy and comfortable. I would recommend this hotel to anyone visiting Almaty and would definitely stay here again! The staff were great and there's continuous, free wifi access all over the hotel (meaning your... More 

Helpful?
1 Thank Shirin M
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Shirin M, Thank you very much indeed for your five star review on Tripadvisor. We are extremely pleased that you liked your stay with us as well as all services received in our hotel. Your comments are our inspiration to work harder everyday to satisfy all our guests. Looking forward to seeing you soon at Rixos Almaty, Best Regards,... More 

Mumbai (Bombay), India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 30, 2016

Stayed here with a bunch of friends for Four Nights, biggest grouse was the air conditioning. We had 11 rooms including a Suite but air conditioning would not work in any of the rooms. Opening the window helped largely but the traffic noise then was a menace. Another issue was that they would'nt allow us to sign anything to the... More 

Helpful?
1 Thank Ameet1204
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Mr. Ameet, Thank you for your recent feedback! Thank you for bringing to our attention technical issues of your room. Please, rest assured that all corrective measures have been taken after of. In regards with the charges to the room of extras, let me kindly advise our deposit policy that allows you to charge all additional services you may... More 

London, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 30, 2016 via mobile

Stayed for business for a few days. Food was excellent and most of staff were happy and helpful. The cleaners need to cheer up as they let the rest of the staff down. A large amount of non english speakers amongst the staff made it hard to communicate and the air con was broken in my room. A very good... More 

Helpful?
Thank Jimc03
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Jim03, First of all, let me thank you for the interest shown to our hotel and most importantly for the constructive feedback! Thank you for bringing to our attention the areas where we still can be better. In this regard, let me assure you that corrective measures are being taken respectively. If your time allows, we kindly ask you... More 

Dushanbe, Tajikistan
1 review
5 of 5 stars Reviewed March 20, 2016

I visited Almaty for three days for business; I especially enjoyed the breakfast; the open lobby which is vast, light-filled and also provides cosy seating; walking out the door and easily accessing banks, bars and shops; the heated bathroom floor, and a quiet room with park view where I was able to sleep well.

Helpful?
Thank elainejl2016
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear elainej2016, Thank you for your nice review and compliments towards our hotel. We are so delighted to hear such a wonderful feedback from our guests. Looking forward to seeing you soon when the travel will bring you back to our city. Sincerely yours, Makhmut Zharimbetov More 

Walldorf, Germany
1 review
5 of 5 stars Reviewed March 17, 2016

Great hotel to work and relax after hard day. Comfortable rooms, fast internet, 24h lobby bar, perfect spa area, quite well equipped gym (for a hotel's gym, of course). And, of course, very customer friendly staff.

Helpful?
Thank Михаил А
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Михаил А, Thank you for your nice review and compliments towards our hotel. We are so delighted to hear such a wonderful feedback from our guests. Looking forward to seeing you soon when the travel will bring you back to our city. Sincerely yours, Makhmut Zharimbetov More 

Moscow, Russia
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 13, 2016

I find this hotel good for business activities as it has all the necessary facilities: several big conference rooms at the lower floor (-2), meeting rooms at the ground floor. Restaurants are big enough to serve more than 100 guests. Quality of food is good, staff is friendly and always ready to help.

Helpful?
Thank DChugunov
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear DCugunov, Thank you for your nice review and compliments towards our hotel. We are so delighted to hear such a wonderful feedback from our guests. Looking forward to seeing you soon when the travel will bring you back to our city. Sincerely yours, Makhmut Zharimbetov More 

Mumbai (Bombay), India
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 13, 2016

I find hotel tariffs generally quite high for a place like Almaty; Rixos is an acceptable price-value equation. Negotiate in advance, of that is possible - for a good deal. The restaurant serves, Kaz, Turkish, Thai and some Italian; surprisingly no Indian, considering a lot of Indians visit Almaty. Also, if you area a vegetarian, expect nothing!! The rooms are... More 

Helpful?
Thank Shekar B
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Shekar B, Thank you for your feedback followed your recent stay with us. We are delighted to know that it was to your expectation. In regards to vegetarian cuisine will be considered seriously. Looking forward to seeing you soon. Sincerely yours, Makhmut Zharimbetov More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a desk and a balcony with impressive views. All bathrooms include a bathtub and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets as well as offering varied dining menus. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at Wine Bar that has great selections of wines. The 23680 ft² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is one mile from Almaty Opera House and 3 miles by cable car from Koktobe Mountain. ... more   less 

Additional Information about Rixos Almaty

Address: Seyfullina 506, Almaty 050012, Kazakhstan
Location: Kazakhstan > Almaty
Price Range: $155 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos Almaty 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Rixos Almaty Hotel Almaty
Hotel Style:
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
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