We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Rixos Almaty

Traveler (455)
Room & Suite (96)
Dining (40)

About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a desk and a balcony with impressive views. All bathrooms include a bathtub and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets as well as offering varied dining menus. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at Wine Bar that has great selections of wines. The 23680 ft² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is one mile from Almaty Opera House and 3 miles by cable car from Koktobe Mountain.
Read more
Property amenities
Pool
Room service
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Free parking
Bar/Lounge
Spa
Breakfast included
Airport transportation
Babysitting
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Wheelchair access
Show more
Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Park View
Centrally Located
HOTEL CLASS
889Reviews
11Q+A
100Room tips
Traveler rating
  • 609
  • 210
  • 45
  • 15
  • 10
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
A group of 10 of us stayed here in early April 2019 and had a nice stay. The hotel is huge and located in a nice & safe part of town - we were impressed with the fine lobby with towering glass ceiling and overall reception staff and check in procedures were done efficiently. Th
Read more
Response from Nazym_B2019, Front Office Manager at Rixos Almaty
Responded 2 days ago
Dear scorpioshanghai, Thank you for choosing "Rixos Almaty" Hotel and sharing with us and other travelers your experience! It is a great encouragement for us to receive such a nice feedback from you. Thanking you once again for choosing our hotel, me and my colleagues always happy to welcome you in "Rixos Almaty". Best regards, Nazym Baigozhayeva Front Office Manager.
Read more
+1
I spent 45 days at Rixos Almaty. It’s location is the best - several good restaurants and bars around - including a Hard Rock Cafe, there are also markets and pharmacies one or two blocks away. The hotel is recognized by every taxi driver, what makes it easier if you do not
Read more
Response from Nazym_B2019, Front Office Manager at Rixos Almaty
Responded 6 days ago
Dear Mr. Sidhilario, Let us thank you for choosing "Rixos Almaty" Hotel! I sincerely appreciate your finding the time to share your comments with us. It is always a great pleasure to have such a nice feedback which tells us that our staff are doing their utmost to meet guest's expectations. It speaks in favor of our strong belief that we, as a hotel in general, are on the right direction in terms of securing personalized services and overall positive experience for all our clients. Thanking you once again for choosing our hotel, me and my colleagues always happy to welcome you in "Rixos Almaty". Best regards, Nazym Baigozhayeva Front Office Manager.
Read more
We got prosecco rose. 20.000 tenghe 50€ per bottle . Usually I pay for it in Italy about 5 or 6 Euro then the waiters are slow. I like the place but is exaggerated expensive. We will adore to have some discount card
Read more
I stayed in this hotel during my business trip. I picked it because of its location and ratings. I was impressed with the service. The hotel offers an excellent breakfast. Special thanks to Kami Pyam who was very helpful assisting me with the registration.
Read more
Response from Nazym_B2019, Front Office Manager at Rixos Almaty
Responded 2 weeks ago
Dear OlgaTravels123, Thank you very much for choosing Rixos Almaty as an accommodation for your stay and sharing your experience with us and other travelers. We are delighted to know that you enjoyed your stay as well as our colleague helped you with registration. We are looking forward to welcome you back! Best wishes, Nazym Baigozhayeva Front Office Manager
Read more
Great service, excellent accommodations, a bit of a drive from the airport, but friendly driver and front desk staff. The facility is #1 for a reason, actually more than one reason. Very quiet rooms at night, breakfast is included in your hotel price.
Read more
Response from Nazym_B2019, Front Office Manager at Rixos Almaty
Responded 2 weeks ago
Dear Mr. 70TucsonTom, Thank you very much for choosing Rixos Almaty as an accommodation for your stay. It is a great pleasure for us to receive such a warm feedback and we are delighted to know that you liked our amenities and service. We are looking forward to welcome you back in our hotel! Best wishes, Nazym Baigozhayeva Front Office Manager
Read more
Previous
February is perfect month for skiiing . north mountains consider good for skiing but also consider dangerous
0 votes
Show all answers
December and January
0 votes
Show all answers
Normally an LOI accompanies an application for a work visa, as they are a hotel and you just wish to be a guest you should contact a travel agency to solve this issue not an hotel as Egix2013 already advised, why would you think a hotel would organise visa requirements for a guest????
0 votes
Show all answers
Dear Valued Guest, Warmest greetings from Rixos Almaty ! Thank you very much for interest shown to our hotel. We provide an extra bed for our guests upon request with pleasure. At Rixos Hotels, Expect Nothing Less! Hospitably Yours, Assyl Toibayeva Guest Relations Supervisor
0 votes
PreviousNext
123
"non smoke focus is important"
"Great location"
"high floor"
"Each room has some sort of a view - either a city or a park view"
"best service"
PreviousNext
12345620
PRICE RANGE
$153 - $240 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rixos almaty hotel almaty
LOCATION
KazakhstanAlmaty
NUMBER OF ROOMS
237
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing