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Rixos Almaty

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491 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Basingstoke, United Kingdom
Level Contributor
258 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was fortunate to be able to visit the Rixos Hotel - centrally located in Almaty. I was there for a short while and had a couple of drinks in the Lobby Bar. It is a delightful place to meet up. You will have to go through an airport style security frame before you enter the hotel. This is a... More 

Helpful?
Thank Mazmannan
Homburg
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel is very well managed. All aspects are handled with attention. The stuff are very friendly. Breakfast is just great. WiFi reception in room is very good and stable. I have only good words to say. Please keep up the good work. I would like to mention especially Nazeem from customer relations who is always around and available for... More 

Helpful?
Thank Eyal H
Vancouver, Canada
Level Contributor
108 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great hotel and worth every penny if you wish to treat yourself. Rooms are luxurious, clean and quiet. Breakfast is excellent and the lounge is nice for a mid day tea. Spa was very nice and the front desk helpful. Free computers for use in business center were a nice treat also. Hotel is in city center, not near major... More 

Helpful?
Thank Leslie B
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Good service, friendly staff, very good amenities, 25 meter pool for lap swimming Very nice modern rooms with high end bathroom, separate rainshowers, and large TV channel choice (TV5 Monde available for the french speaking customers like me)

Helpful?
2 Thank Philippe S
New York City, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This is a very fine hotel at a convenient location, with many restaurants nearby. The hotel is well maintained - very large bright lobby with plenty of seating - rooms are well done - breakfast is excellent with variety and quality.

Helpful?
1 Thank Scorpioif
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Scorpioif, We appreciate you taking a time to write a review about us here at Tripadvisor. And, it is indeed our immense pleasure to read your short yet constructive feedback on hotel services and facilities. Thank you for your fice compliments of our breakfast and the Lobby. We truly proud that it contributed to your pleasant and comfortable stay.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Almaty Rixos is a luxury hotel. Hotel staff are so kind and hopitable. Hotel location is centeral. Hotel near a park. Day and night time around is quiet. My next trip, I will stay there again. Thank you.

Helpful?
1 Thank Emre K
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Emre K, Thank you very much for sharing the experience of Rixos Almaty following your recent stay with us. I am delighted to read that our location and hospitable team made your stay both comfortable and pleasant. And, most importantly I am happy to know that your choice of Rixos will remain the same for your future trips to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This outstanding hotel was a pleasant surprise. Extra clean, neat and comfortable 5 star standard all around, flawless rooms, excellent spa facilities - and, more than anything, friendly, smiling and helpful staff, great food (note: I try NEVER to eat at hotels). The icing on the cake: lightning speed WiFi connection (something many hotels don't really care to provide). Kazakhstan... More 

Helpful?
1 Thank Viktor H
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Viktor H, First of all, we would like to thank you very much indeed for your warm and positive comments about our hotel services and facilities and most importantly for selecting our hotel as your accommodations of choice when you visited Almaty. We greatly appreciate your kind words about various outlets of our hotel. We are pleased to know... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Been there twice and will be there again soo and its perfect, in the heart of the city, service is good, people are polite, rooms are big and clean. SPA is great. The place to stay in when in Almaty......

Helpful?
Thank nasser a
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Nasser a, We truly appreciate the time taken to write a review about our hotel. We are glad to read that you were glad with our SPA facilities, and your sentiments is what most of our guests comments on, and we trust these aspects separates us from other hotels. Thank you for choosing Rixos Almaty and we look forward... More 

Sydney
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As you would expect from Rixos, the building, service and food is very good. The hotel has a 25 m indoor pool, and it's location is very convenient to walk around the city. The only point that I think they need to improve, is the availability of newspapers. Even the local Kazakh papers available were one week old, and other... More 

Helpful?
Thank murena71mx
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear murena71mx, Thank you for taken the time to write a review about our hotel, we truly appreciate your feedback and comments. We are glad to read that our surroundings contributed to a luxurious atmosphere, the SPA and hotel facilities are indeed well equipped. We trust these aspects separates us from other hotels and we are delighted to read that... More 

Atyrau, Kazakhstan
1 review
4 of 5 stars Reviewed 2 weeks ago

This is a superb hotel with fantastic spa facilities. The king sise bed is well proportioned to the sise of the room ...the bath is exceptional.....everyone is friendly, as expected in Kazakhstan where hospitality is paramount.

Helpful?
Thank alphamcdelta
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear alphamcdelta, First of all, on behalf of the Team of Rixos Almaty we would like to thank you very much indeed for your choice of our hotel as an accommodation for your lodging needs here in Almaty. Thank for taking the time to write about us on Tripadvisor. We greatly appreciate your kind words about our hotel facilities. Thank... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a desk and a balcony with impressive views. All bathrooms include a bathtub and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets as well as offering varied dining menus. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at Wine Bar that has great selections of wines. The 23680 ft² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is one mile from Almaty Opera House and 3 miles by cable car from Koktobe Mountain. ... more   less 

Additional Information about Rixos Almaty

Address: Seifullina Ave., 506-99, Almaty 050012, Kazakhstan
Location: Kazakhstan > Almaty
Price Range: $159 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos Almaty 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Rixos Almaty Hotel Almaty
Hotel Style:
#1 Business Hotel in Almaty
#2 Spa Hotel in Almaty
#2 Luxury Hotel in Almaty
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