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Rixos Almaty

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507 Reviews from our TripAdvisor Community

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Showing 322: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW

Best location, great service, friendly staff, nice breakfast, nice spa center (working hours till 24-00). Superb rooms, billy-boy Pavel is the best. The only problem was that they do not accept US Dollars as a deposit, got to drive to nearest currency exchange. Also i liked Underground parking.

Helpful?
Thank KAZAKH S
Bangkok, Thailand
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

nice hotel for held business function, staff are nice and helpful. room are nice , clean and comfortable. accesary are lovely and useful. food are good. locate in the city, convenience to visit another part of Almaty not too far from shopping center.

Helpful?
Thank Pammyball
Witney, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I know and love Rixos Astana, and its Almaty sister is nearly as lovely and certainly worth five stars. The staff are wonderful, anticipating needs, the facilities and rooms are beautiful and well kept, and the location is ideal for the university. I like it very much and have no hesitation in recommending it. I'll be there again soon I... More 

Helpful?
Thank DunxEnright
Copenhagen, Denmark
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Located in the city’s heart, it is a convenient base for exploring surroundings. Close to monuments,restaurants and bars. Indulge in a facial and massage at the hotel’s amazing Spa. Chick lobby with very sophisticated lobby restaurant and lovely bar. Best hotel breakfast ever with huge choice of international and local dishes. Nice and cozy room with incredibly comfy beds and... More 

Helpful?
Thank massimomanilo
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Massimomanilo, First of all let me thank you for choosing our Hotel for your recent stay in Almaty! We are very pleased that you enjoyed staying with us and that our location was convenient for you to explore the city. I am glad to read that you enjoyed our spa, the lobby, which is a feature of our hotel.... More 

Jakarta, Indonesia
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A pleasant surprise. Modern hotel with very good service, big rooms, a full fletched Spa. All impeccable. Close to good, trendy restaurants. Price quite competitive makes it a very good option, if not the best, in Almaty. To be considered when planning a visit to Almaty.

Helpful?
Thank Shangani2003
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Shangani2003, It is a pleasure to know that you had enjoyable family stay at Rixos Almaty. I am thrilled to learn you found our rooms spacious and comfortable with friendly service from our team. Our hotel location is indeed very conveniently located near many restaurants. Looking forward to your next vizit! Sincerely yours, Makhmut Zharimbetov General Manager More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago

I've now stayed at the Rixos in Almaty three times (and the Rixos in Astana three times as well) and I would never stay elsewhere when visiting Almaty (or Astana). The staff is very friendly, fluent in English, and ever helpful. The breakfast buffet (included with the room charge), room service and restaurant menu items are varied, high quality and... More 

Helpful?
Thank Mike90266
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Mike90266, It was a pleasure to welcome you back to Rixos Almaty. I appreciate you taking the time to share your generous impressions on Tripadvisor. I will be certainly sharing your kind comments with my team, who I know will be delighted to receive such complimentary feedback. I hope to have the opportunity to welcome you back soon. Sincerely... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed in the hotel during a business trip. Enjoyed the hotel very much, very luxurious, rooms are very spacious and clean, great bed. The staff were very helpful and they all spoke good English. Food in the hotel restaurants was also great, especially the high quality breakfast. I would highly recommend this hotel.

Helpful?
Thank Muafaq T
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Muafaq T, Thank you very much for sharing your experience with us. It is such a pleasure knowing that you had an overall lovely and memorable stay. And, I wish you many more equally positive experiences with us. Our special delights from our Executive Chef will be waiting for you upon your next visit, hopefully in the near future.... More 

Bucharest, Romania
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Rixos Almaty Hotel is the best hotel in Almaty. I highly recommend everyone to stay there. Very nice hotel, good reception, nice TV, delicious food. In city, good view. Definitely recommended for everybody, price is reasonable for this comfort.

Helpful?
Thank Erd24
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Erd24, Thank you very much for your review! I am delighted to read your praising words about your recent stay with us. It is great that you impressed by the quality of food, the polite and friendly service. I shared your positive feedback with our team and they were all pleased that their job is well-received by you. I... More 

Istanbul, Turkey
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A pleasure to stay in this hotel in Almaty for business purposes. Check in experience very smooth with very professional staff. Breakfast on offer is very good. The atmosphere of the hotel is really calm with the massive atrium style lobby and restaurants. The rooms are fine, toiletries provided are well above average. Highly recommend this hotel for visitors to... More 

Helpful?
Thank Frank_1978S
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Frank_1978S, Thank you for choosing Rixos Almaty on your recent stay and taking the time to share your experience here at Tripadvisor. We are delighted to know that you had enjoyable stay with us. We do aim to create the right sense upon arrival for all our guests, to set the scene for enjoyable and memorable experience with us.... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I started coming to Almaty in early 2000's, staying in older Soviet-style hotels. The Rixos is about as far away from that as you can get. This hotel would be right at home anywhere in Europe or the States. Centrally-located with wonderful architectural style, very good service and nice amenities, the Rixos is one of my favorite hotels in Almaty.... More 

Helpful?
Thank KZRTYLER
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Valued Guest, Thank you for your recent stay and taking time to share your lovely experience with us here. The pleasure is ours to have made your stay a comfortable and enjoyable one. We value your comments and look forward to welcoming you again at Rixos Almaty! Sincerely yours, Makhmut Zharimbetov General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a desk and a balcony with impressive views. All bathrooms include a bathtub and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets as well as offering varied dining menus. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at Wine Bar that has great selections of wines. The 23680 ft² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is one mile from Almaty Opera House and 3 miles by cable car from Koktobe Mountain. ... more   less 

Additional Information about Rixos Almaty

Address: Seyfullina 506, Almaty 050012, Kazakhstan
Location: Kazakhstan > Almaty
Price Range: $153 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos Almaty 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Rixos Almaty Hotel Almaty
Hotel Style:
#1 Business Hotel in Almaty
#2 Luxury Hotel in Almaty
#2 Spa Hotel in Almaty
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