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Rixos Almaty

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Rixos Almaty
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526 Reviews from our TripAdvisor Community

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Showing 333: English reviews
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

I stated at this hotel twice. First one was outstanding. Second one was dissappointing (sink and bathtub was choked up). On the other hand, Hotel's breakfast is perfect. So many and delicious variety you can find. Location is perfect. If you ask them to call you a taxi they charge you extra 30usd which is too much and unnecessary.

Helpful?
Thank zekai y
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Thanks to all the staff of the hotel RIXOS...... Room is clean, comfortable and very good. Good view and tasty food in restaurants. Nice couch for business meeting in the hotel. It has romantic interior and very good furniture in the lobby. Very kind staff in hotel is impressive....!

Helpful?
Thank Abdusalomov
Sharjah, United Arab Emirates
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Rixos Hotel is a fabulous place to stay in Almaty; staff are extremely friendly and helpful beyond the expectations. Guest relations in the hotel, acts as tourist agent and helped us in finding and arranging for visits and tours. Location is very convenient and within the vicinity of most places that you wish to visit.

Helpful?
Thank Khalaf K
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Khalaf K, Thank you for taking a moment to reflect in your recent stay. Our aim is to ensure our guests leave positive memories of their stay experience, so I am most pleased that this is still evident. I am happy to know that our Guest Relations team did their best to introduce you with our city peculiarities. Thank... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is the most luxurious hotel in all respects. And all the staff is very helpful , especially Mr. Ibrahim, who was a collaborator of the boundaries even further with a broad smile . Thank you very much RIXOS hotel to make the trip enjoyable and distinctive service 100% clean100% safe100% food100% hospitality 100% helpful 100% location 100% reception... More 

Helpful?
Thank ghalib a
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Ghalib A, Thank you for taking the time to share your five star comment with online community. Our team is absolutely delighted to learn you had enjoyable stay with us. May I thank you for acknowledging of the amazing service our team provided. I certainly consider myself lucky to be working with such amazing team who enjoy working at... More 

Gaithersburg, Maryland
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beautiful location and offers everything. Beautiful lobby, walking distance to city center and adjustant to beautiful park. Make sure get the room overlooking the beautiful view of park. The breakfast was one of the best I have seen and was included in the room price. Outdoor as well as indoor restaurant to have a relaxing dinner with stars seen in... More 

Helpful?
Thank Behnam D
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Benham, Thank you for sharing your stay experience at Rixos Almaty! I am most thrilled to read that your stay was memorable for all the right reasons. And, I am most looking forward to personally sharing your feedback with the team, who will take great delight in reading of your positive review - it will certainly continue to motivate... More 

New York City, New York
Level Contributor
131 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I did not actually stay at the hotel, but was at a conference in the hotel and also saw the room where my friend was staying. The location is in the center, convenient and superb and within walking distance of many shops and restaurants and not far from a park. The outside of the hotel looks nice and the lobby... More 

Helpful?
Thank Tianshansky
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Tianshansky, Thank you for choosing our venue for your conference! I am pleased to know that we certainly impressed you with our great location, convenient room and superb cuisine. And, thrilled to know that you are recommending us for world travelers here at Tripadvisor! Looking forward to welcoming you soon. Sincerely yours, Makhmut Zharimbetov General Manager More 

Geneva, Switzerland
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Rixos is a well-known luxury hotel chain and it did not disappoint again. Entering the hotel, there is a wide atrium receiving daylight. Sitting areas are plenty with many couches and chairs. There is also a café/bar on the side working day and night. Service was good, staff was attentive and friendly. The room I stayed was not so big... More 

Helpful?
Thank Oya A
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Mrs. Oya, Thank you for writing such kind yet detailed review about your recent stay at Rixos Almaty! I am very delighted to hear that your entire stay with us was wonderful from the moment you arrived. Having said that, I regret to note that the dinner we served was erroneously of horse meat. Please, accept my sincere apologies... More 

Eagles Mere, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Ask for non-smoking. We didn't and were next door to smoking party. Noise and smoke filtered in to our room. Hotel moved us to another room. Service, architecture and setting great, but facility quirky and already breaking down. Shower door slides to close either shower or commode. Breakfast and dinner great. Be careful what you order for dinner. We got... More 

Helpful?
Thank Lance R
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Mr. Lance, Thank you for your nice review of us here at Tripadvsor. I am very encouraged by your positive feedback about the overall service received upon your recent stay with us. Concerning the smoking room, your profile has been updated right away, and I believe there will no such confusion on your next stay. As for facility reconstruction... More 

Singapore
Level Contributor
83 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Rixos Almaty is very modern hotel in a pleasant, but central, location in Almaty. It has a spectacular atrium lobby, which reflects thoughtful and careful design. Our room was large for a new urban hotel, well designed, very clean, quiet, with good amenities. Everything in the room worked well. The main hotel restaurant served a good buffet breakfast. For lunch,... More 

Helpful?
1 Thank jpmsenior
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear jpmsenior, Thank you very much for taking the time to reviw your stay and for sharing your experience with other travellers. I really appreciate your wonderful compliments and happy that you enjoyed your time with us. Thank you for your recommendation of our hotel! It would be my pleasure ro welcoming you back soon. Sincerely yours, Makhmut Zharimbetov General... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

The best hotel to stay in Almaty, Kazachstan. I asked for a late check-out and they let me stay in de room until 6pm!! Sublime breakfast, good clean rooms and the staff was very helpful on every level.

Helpful?
Thank Frank V
MakhmutZ, General Manager at Rixos Almaty, responded to this review

Dear Frank V, Thank you so much for your extraordinary kind review. There is nothing I would like to add besides a "Thank you". It is great to learn that we were able to exceed your expectations by doing the extra mile. I wish you more equally positive experiences with us. I am looking forward to welcoming you back again.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a desk and a balcony with impressive views. All bathrooms include a bathtub and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets as well as offering varied dining menus. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at Wine Bar that has great selections of wines. The 23680 ft² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is one mile from Almaty Opera House and 3 miles by cable car from Koktobe Mountain. ... more   less 

Additional Information about Rixos Almaty

Address: Seyfullina 506, Almaty 050012, Kazakhstan
Location: Kazakhstan > Almaty
Price Range: $161 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos Almaty 5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Rixos Almaty Hotel Almaty
Hotel Style:
#1 Luxury Hotel in Almaty
#1 Business Hotel in Almaty
#1 Spa Hotel in Almaty
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