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Rixos Almaty

Travelers' Choice award winner
Seifullina Ave., 506, Almaty 050012, Kazakhstan
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Rixos Almaty
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407 Reviews from our TripAdvisor Community

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Pune, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Hi I am planning to take stay at Rixos Almaty for 4 weeks. I am worried about my food as I am hard core Indian vegetarian. I take milky tea, vegetables, fruits, all grains, pulses, sprouts and spices. Will these type of food would be offered in your breakfast and dining? Or Is there any other restaurants surrounding offer such... More 

Helpful?
1 Thank Khandhedia
Luciano S, General Manager at Rixos Almaty, responded to this review

Dear Mr./Ms. Khandhedia, Warm Greetings from Rixos Almaty! We would like to thank you for the information provided in advance! Herewith for your kind consideration we would like to provide the list of vegetarian items available on our regular dining menu: Appetizers: 1. Japanese seaweed salad Hiyashi Wakame 2. Vietnamese prawn spring rolls 3. Prawn tempura with Dashi sauce Soup:... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Hotel staff are extremely friendly and made us very welcome. Great breakfast choice including traditional Kazakh and international cuisines, modern facilities including superb spa, swimming pool and convenient location, will stay at Rixos next time.

Helpful?
Thank Svetlana S
Sofia, Bulgaria
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I really enjoyed my stay, the staff was very attentive, spacious room and good food for breakfast. I only had an issue with the key card but the receptionist send one employee to accompany me and help me out, which was great.

Helpful?
Thank Goran Y
Luciano S, General Manager at Rixos Almaty, responded to this review

Dear Goran, First of all, on behalf of the Team of Rixos Almaty we would like to thank you very much indeed for your choice of our hotel as an accommodation for your lodging needs here in Almaty. Thank for taking the time to write about us on Tripadvisor. We greatly appreciate your kind words about our hotel, room facilities... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Excellent Hotel with very friendly staff. Here for business trip (4th visit) and consistently excellent service by front desk and staff throughout. Spa is also very good with full facilities offered as part of stay.

Helpful?
Thank Tom S
Luciano S, General Manager at Rixos Almaty, responded to this review

Dear Tom, Thank you very much indeed for the interest shown to Rixos Almaty Hotel and your kind feedback! We are extremely pleased to know that you enjoyed you stay with us as well as the services received in our hotel. It would be a pleasure for us to be your host again when travel brings you back to our... More 

LONDON
Level Contributor
87 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very well appointed hotel, large and well laid out. Good breakfast buffet, couple of decent restaurants, Very well laid out and modern gym. The Spa has various steam rooms, saunas and relaxation areas. Pool is very good, clean and large. Soulless bar in the central atrium but many seating areas for private tea / cakes. Central location means close to... More 

Helpful?
Thank GVLtravel
Luciano S, General Manager at Rixos Almaty, responded to this review

Dear GVLtravel, First of all, on behalf of the Team of Rixos Almaty we would like to thank you very much indeed for your choice of our hotel as an accommodation for your lodging needs here in Almaty. Thank for taking the time to write about us on Tripadvisor. We greatly appreciate your kind words about our hotel and its... More 

chicago
Level Contributor
63 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was a lovely hotel with great service and a nice pool. My only complaint, which can be a big one depending on how cold you like it at night, is the air conditioning does not work. Although it looks like you are turning it up the temp didn't change. 23 may be fine for some but I had to... More 

Helpful?
Thank annyong1
Luciano S, General Manager at Rixos Almaty, responded to this review

Dear Mr. annyong1, Warm Greetings from Rixos Almaty! We would like to thank you for sharing your comment with an online community as we deeply appreciate the time and efforts you took for it. We deeply apologize for the inconvenience due to the air conditioning; however, we are very grateful for mentioning it because it surely helps us to improve... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed in different RIXOS hotels in many countries.I think RIXOS ALMATY totally meets all the requirements! Moreover,I would give 6 out of 5! Whenever I visit Almaty, RIXOS will always be my favorite place to stay! I strongly recommend this hotel to foreigners because Rixos Almaty is a very cosy lux class hotel with the excellent service, AKKENZHE A.

Helpful?
Thank Akkenzhe A
Luciano S, General Manager at Rixos Almaty, responded to this review

Dear Mr./Ms. Akkenzhe A, We would like to sincerely thank you for sharing your positive feedback with an online community as we deeply and truly appreciate the time and efforts you took for it! We hope to see you back in the nearest future! Kind regards and best wishes, General Manager, Luciano Sozzo More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I can't complain! The spa was really good I enjoyed my three days there, the steam bath was one of a kind. The staff were professional and courteous. Had some issues that were quickly resolved! I would have no problem recommending this hotel or staying there again.

Helpful?
Thank Kai T
Luciano S, General Manager at Rixos Almaty, responded to this review

Dear Mr./Ms.Kai T, Warm Greetings from Rixos Almaty! We would like to thank you for sharing your positive feedback with an online community as we deeply appreciate the time and efforts you took for it. We are very pleased and happy to know that you enjoyed your staying with us and we sincerely hope to see you the nearest future!... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago via mobile

Great place and great service with clean rooms and good gym and pool facility. Breakfast is good and staff is very helpful. Price to facility and service ratio is very good. That also the police registration which is a requirement in Almaty for foreigners. Would recommend to anyone coming to Almaty

Helpful?
Thank A TripAdvisor Member
Shanghai, China
1 review
5 of 5 stars Reviewed 3 weeks ago

1. Arrived and had a free upgrade - room was excellent, overlooking the park. Clean and had a turndown service. 2. Front desk was very professional and service was efficient and quick 3. Breakfast was included with the room - service at the breakfast was exceptional, I was impressed. Selection was wide and of good quality. Good location - easy... More 

Helpful?
Thank dupped_2011
Luciano S, General Manager at Rixos Almaty, responded to this review

Dear Dupped_2011, Thank you very much indeed for the interest shown to Rixos Almaty Hotel and your kind feedback. We are extremely pleased to know that you enjoyed you stay with us as well as the services received in our hotel. It would be a pleasure for us to be your host again when travel brings you back to our... More 

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