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MAQAN Hotel

Traveler (3)
Dining (18)
Room & Suite (16)

About

#24 of 92 hotels in Almaty
Location
Cleanliness
Service
Value
Maqan is a boutique hotel of a new formation. It is design hotel which gives to visitors’ a new visual experience, a special esthetics of rest. Standard rooms have comfortable furniture and an interior, equipped from the point of the view of convenience, which is so necessary during having a rest. Rooms of hotel have the certain toilet room with a shower booth and the hairdryer. We provide the TV, satellite television, and also a minibar with the safe for storage of valuable things for our guests. Each harmoniously planned room of DELUXE class includes a comfortable double bed, the plasma TV 43 inches, a table, thereby providing comfortable stay in boutique hotel. A qualitative soundproofing provides the maximum silence in rooms. Each hotel has a restaurant, but we speak not just about an institution for breakfasts, we order the concept of modern city cafe, which can be appreciated by both guests of our hotel and residents. Fashionable place, we are in a trend, on popularity wave we also understand what high-quality rest is. A fabulous interior ideally put light and, of course an ideal sound - a dream audio-perfectionist. Excellent kitchen, quality of products and professionalism of the chef won't leave indifferent even experienced gourmets.
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Property amenities
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Airport transportation
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Shuttle Bus Service
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Room amenities
Air conditioning
Minibar
Good to know
HOTEL CLASS
HOTEL STYLE
Business
15Reviews
0Q+A
0Room tips
Traveler rating
  • 8
  • 2
  • 4
  • 0
  • 1
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Popular mentions
Upon arrival, the hotel appeared to be a cozy, chic and sophisticated boutique hotel near the airport. Danial, the front desk clerk greeted me. He was helpful with the check-in service. I didn't think I had enough money to get a taxi for the next day, but Danial reassured me
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Response from Anara202020, General Manager at MAQAN Hotel
Responded 4 weeks ago
Dear averypompeii, Thank you for taking the time to tell us about your experience at MAQAN Hotel Almaty. It is always a pleasure to receive positive feedback. I am particularly pleased that you enjoyed our hospitality. I will share your comments with our team. Here at MAQAN, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Best regards, Anara Kospanova General Manager
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The rooms are nice , well kept - really nothing to Complain about. The breakfast is not present. You could order from a menu - first it is not a lot on it. Secondly , 50% they did not have. Apart from that, after the moved the breakfast to the bar on the 7th floor - the
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Response from Anara202020, Генеральный директор at MAQAN Hotel
Responded Jan 28, 2019
Dear thomasnV2101LR, Thank you for a review of our property, your comments are very valued. We appreciate your feedback about our rooms and staff and your kind comments about our bar on the 7th floor. Here at MAQAN Hotel Almaty we take our roles very seriously and we commit to providing the outstanding level of service to all of our quest at all times. At the moment we are in the process to change our breakfast menu and we hope that on your next visit you will enjoy it. Thank you again for being our loyal guest, and we look forward to welcome you again in your next trip to Almaty! Warmest regards, Anara Kospanova, General Manager MAQAN Hotel Almaty
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This hotel is very good quality and a great location near an excellent Mall and of course, Kok-Tobe. Be sure to use the Y.Taxi app to get cheap trips to everywhere from here including quick and easy access to the airport. The staff here are fantastic and with less than a full
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Response from Anara K, General Manager at MAQAN Hotel
Responded Jan 3, 2019
Dear Daryl S, Thank you for taking the time to tell us about your experience at MAQAN Hotel Almaty. It is always a pleasure to receive positive feedback. I am particularly pleased that you enjoyed our hospitality. I will share your comments with our team. Here at MAQAN, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Best regards, Anara Kospanova General Manager
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Hotel Maqan was more or less a well-designed but ordinarily-staffed hotel. The position of the hotel is not excellent - it is only 1.5km from the city centre, but you need to get a taxi to and from the hotel every time. The hotel use a “driver” rather than a cheap taxi. If you
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Response from Anara K, General Manager at MAQAN Hotel
Responded Jan 3, 2019
Dear TVH3121, Thank you for taking the time for your detailed feedback and experience at MAQAN Hotel Almaty! Here at MAQAN, we continuously strive to improve our service and exceed guest's expectations. With a new Team memebers we achieved a lot and with each feedback we do our best to make the stay of each guest comfortable. Thank you again for sharing your experience, and we look forward to serving you in the future. Best regards, Anara Kospanova General Manager
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New Hotel, well made, but air condition does not work yet, breakfast is also not perfekt, but you find something to eat. For the price you pay the service is not appropriate, although the staff tries to help.
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Response from Anara K, Директор по продажам at MAQAN Hotel
Responded Dec 26, 2018
Dear Thomas, Thank you for your feedback response. We are happy to hear such kind of review. Thank you for taking the time to point out both the positive and negative sides. Next time when you will come, we will try to do our best for you. Sincerely, MAQAN Hotel Team
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12
PRICE RANGE
$66 - $76 (Based on Average Rates for a Standard Room)
LOCATION
KazakhstanAlmaty
NUMBER OF ROOMS
40
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