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Holiday Inn Almaty

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379 Reviews from our TripAdvisor Community

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Showing 239: English reviews
2 reviews
3 of 5 stars Reviewed 1 week ago

Rooms were smaller than we expected. We stayed a couple of days for our business trip. Poor wi-fi connection should be improved. Nice breakfast. Poorly designed, old furnished. Location is not bad. No swimming pool.

Helpful?
Thank Otabek J
Holiday_Inn_Almaty, Front Office Manager at Holiday Inn Almaty, responded to this review

Dear Otabek J, Thank you for reviewing your stay at Holiday Inn Almaty. We take all comments into consideration and welcome any opportunity to improve. I am very sorry to know that we did not meet your expectations. Please kindly accept our apologize for any inconvenience you have faced during your stay with us. We hope to have the pleasure... More 

Singapore, Singapore
Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for 2 nights when i was travelling around Almaty. The hotel was in a fantastic location. It is located right opposite the famous Gakku restaurant, 5mins walk away from a mini grocery store that open till late night, 15mins walk away from a shopping mall and several tourist attractions. The staffs at the reception were also helpful, polite and... More 

Helpful?
Thank Chun Yin L
Holiday_Inn_Almaty, Front Office Manager at Holiday Inn Almaty, responded to this review

Dear Chun Yin L, Thank you for your feedback! It is a great pleasure to read that you enjoyed your stay with Holiday Inn Almaty. We are happy to know that you liked the location and hotel staff, the personnel will be highly encouraged by your comment. Thank you once again for sharing your experience with us. We hope to... More 

Haifa, Israel
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in the hotel for long business trip of 13 nights.The hotel is not located in the center of the city , and Almaty is loaded with Traffic so you need to take in consideration. Lobi is simple and not that big , the reception team speaks fluent English and when you come to Almaty you will learn that... More 

Helpful?
Thank nvoferw
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear nvoferw. Thank you for choosing our hotel during your stay in Almaty. We appreciate your comment regarding our hotel’s services and staff. It was pleasure for us to welcome you here. Holiday Inn Almaty is looking forward of welcoming you back again! Best regards, Dmitry Rebrin General Manager More 

St. Petersburg, Russia
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything is OK, location is fine. The hotel itself - like it should be. Breakfast is sumptuous, internet not bad, taxi service available. So, there's nothing to complain about, really. The price is also average.

Helpful?
Thank Marat A
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Marat A, We want to thank you for choosing our hotel during your stay in Almaty. It is a pleasure for us to welcome you here. Holiday Inn always try to deliver the exceptional service to our guests. We glad that you enjoyed your stay and we are looking forward of welcoming you back again! Best regards, Dmitry Rebrin... More 

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was in a business trip for 3 weeks in November I stayed at the executive level wich was not different from the rest just I got another 2 bottles of water every day. the hotel is not new but the room was OK , Most of the employees speaks Russian only. the reception guys are very nice an speaking... More 

Helpful?
Thank Erez I
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Erez I, Thank you for staying with Holiday Inn Almaty hotel. We appreciate your feedback regarding our hotel’s services, your opinion means a lot for us. It was a pleasure for us to welcome you here. We hope that you enjoyed your stay with us. Holiday Inn Almaty is looking forward of welcoming you back again! Best regards, Dmitry... More 

Singapore, Singapore
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 7, 2016

I visited Almaty and stayed in Holiday Inn for couple of days and did not regret my choice to stay here. I would recommend this place for a person who want to stay in busy city district. Major shopping malls are few mins away on cabs.

Helpful?
Thank HappyTravelerAbm
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for staying with Holiday Inn Almaty hotel. We appreciate your feedback regarding our location and it is true that all the big shopping malls are located very close to us. Holiday Inn Almaty is looking forward of welcoming you back again and make your stay the unforgettable one. Best regards, Dmitry Rebrin General Manager More 

Dubai
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 26, 2016

Almaty is a wonderful place at the foot of the Tien Schien mountains. The holiday Inn is clean, new and has good service. Reasonably priced compared to other western style hotels. Good location. Lots of local entertainment, indoors and outside in the mountains

Helpful?
Thank tynkr
Sydney, Australia
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 24, 2016

The hotel reception staff are friendly, professional and multilingual. The rooms are spacious, have all the modern conveniences and are well maintained. The buffet breakfast is extensive and up to international standard. A money exchange is down the road at the Intercontinental Hotel. Located in the south of the city the Holiday Inn hotel is close to Independence Monument and... More 

Helpful?
Thank michaelcostello2016
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear michaelcostello2016, Thank you for choosing Holiday Inn hotel during your stay in Almaty. We appreciate your feedback about our hotel’s services and the city. It is a pleasure to hear that you enjoyed everything in Almaty. Holiday Inn is looking forward of welcoming you back again in Almaty! Best regards, Dmitry Rebrin General Manager More 

Ballasalla, United Kingdom
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 13, 2016 via mobile

Simply everything you expect a Holiday Inn to be. We particularly appreciated the strong English language skills of the staff. Only thing lacking, it doesn't have a pool which would have been nice in the heat. Beds outstandingly comfortable.

Helpful?
Thank Commander_840
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for your feedback and choosing Holiday Inn Almaty hotel. We appreciate that we have met your expectations and you highly valued our services. Your opinion is very important for us. We will be happy of welcoming you back again. Best regards, Dmitry Rebrin General Manager More 

leeds
Level Contributor
99 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed June 17, 2016

Not the standards one would expect, no executive lounge, no spa or pool, rooms on 9 th floor I stayed small, faces a abandoned semi built Skelton of a building. Lobby staff could be proactive eg Ali Khan on duty and I asked him to provide me coffee sachets midday but none was delivered at all, had to be reminded... More 

Helpful?
Thank vinchy
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Vinchy, Thank you for staying with Holiday Inn Almaty hotel! We apologize that the services we provide did not satisfy you. We want to thank you for your comment and our team would do their best to improve our services. Unfortunately we do not have pool and spa, but it is written in the information about our hotel. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Hotel Almaty! The first international hotel of the middle class in the city and the first Holiday Inn in Kazakhstan. Holiday Inn Hotel will be able to offer you excellent service and facilities at an affordable price for both local and foreign guests. It is located in the heart of the business and financial district of Almaty, near shopping centers and in 25 minutes drive from the airport. From terraces, as well as from most rooms stunning views of the mountains of Tien Shan are opening. You can unlatch the window to let fresh air in to your contemporary Guest room. Satellite TV channels on the flat-screen TV and wireless Internet will help keep you up-to-date. Open the blackout curtains to mountain views after a sound night's sleep. ... more   less 

Additional Information about Holiday Inn Almaty

Address: Timiryazeva 2D, Almaty 050013, Kazakhstan
Location: Kazakhstan > Almaty
Price Range: $77 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Almaty 4*
Number of rooms: 34
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotels.com, Expedia, Booking.com, TripOnline SA, Agoda, Odigeo, Hotwire, Priceline and Travelocity so you can book your Holiday Inn Almaty reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Almaty Hotel Almaty
Hotel Style:
#6 Luxury Hotel in Almaty
#8 Business Hotel in Almaty
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