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Holiday Inn Almaty

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Holiday Inn Almaty
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392 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Kuala Lumpur, Malaysia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

It was a transit for us where we were able to spend some day hours in Almaty. Its an opportunity not to be missed exploring Almaty. Holiday Inn Almaty isnt a huge hotel with great lobby but am very happy with their rooms and their breakfast spread was very nicely laid out especially the bakery table. The staff is kind... More 

Helpful?
Thank seringukay
Holiday_Inn_Almaty, Manager at Holiday Inn Almaty, responded to this review

Dear guest, Thank you for reviewing your experience at Holiday Inn Almaty. We always strive to offer the best services to our guests and your comments are very important to us. Our special gratitude for breakfast quality and room condition. It is a pleasure to know that you enjoyed your stay with us. A positive guest experience is something our... More 

Laramie, Wyoming
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

I stayed here for three nights. The first night I arrived at about 2am.There was no problem holding the room. The night desk was friendly and they spoke English. The property was clean and comfortable and I was happy with the stay. I left town to visit the interior of Kazakhstan and returned for two days. There was some uncertainty... More 

Helpful?
Thank Michael B
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Michael B, Laramie, Wyoming, Thank you for choosing Holiday Inn Almaty and for your recommend. I am very pleased to read that you enjoyed your stay with us. We are glad to know that you liked our reception staff. We deeply value your comments; they help us to maintain and enhance our services and facilities to the highest standards.... More 

Level Contributor
12 reviews
5 hotel reviews
Reviewed October 28, 2016

Standart City hotel, nice food. Rooms are clean and offer all you need. 24 h bar with food. Very pleasant detail. Unfortunately the gym was closed due to some problems. Helpful staff. In general a good place for business trips.

Helpful?
Thank Rolf G
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Rolf G, Thank you very much for taking the time to review your stay at Holiday Inn Almaty. We are happy to know that you liked our food, bar, service, clean rooms and, that you found the location convenient. Please accept our apologize for the inconvenience you had to face during your stay. The gym was closed due to... More 

İstanbul, Türkiye
2 reviews
Reviewed October 18, 2016

Hotel staff was helpful and they have smiling face. They have big open buffet for breakfast and they were delicious. Silent and clean rooms. I've stayed for just 1 night but i've liked it. You can easily reach from airport also.

Helpful?
Thank thedragchampion
Holiday_Inn_Almaty, Holiday Inn Almaty Team at Holiday Inn Almaty, responded to this review

Dear Guest, We would like to thank you for choosing our hotel during your stay in Almaty. It is a great pleasure to know that you liked your stay with us. We are looking forward of welcoming you back again! Sincerely, Holiday Inn Almaty Team More 

San Jose, California
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 3, 2016 via mobile

Head business visits few times. Good for 3 stars, but not more. Still smoking hotel as well. Would recommend more focus on Platinum customers. Pillows requires replacement, not easy to sleep on. Of course this is not an expensive hotel, so what you pay for is what you get.

Helpful?
Thank olegv24
Holiday_Inn_Almaty, Front Office Manager at Holiday Inn Almaty, responded to this review

Dear Olegv24, Thank you for choosing our hotel during your stay in Almaty. We appreciate your feedback regarding our hotel services and staff. Your comments will help us to maintain and improve our facilities and services. Holiday Inn is looking forward of welcoming you back again! Sincerely, Arzigul Surina Front Office Manager More 

2 reviews
Reviewed September 22, 2016

Rooms were smaller than we expected. We stayed a couple of days for our business trip. Poor wi-fi connection should be improved. Nice breakfast. Poorly designed, old furnished. Location is not bad. No swimming pool.

Helpful?
Thank Otabek J
Holiday_Inn_Almaty, Front Office Manager at Holiday Inn Almaty, responded to this review

Dear Otabek J, Thank you for reviewing your stay at Holiday Inn Almaty. We take all comments into consideration and welcome any opportunity to improve. I am very sorry to know that we did not meet your expectations. Please kindly accept our apologize for any inconvenience you have faced during your stay with us. We hope to have the pleasure... More 

Singapore, Singapore
Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 21, 2016 via mobile

Stayed for 2 nights when i was travelling around Almaty. The hotel was in a fantastic location. It is located right opposite the famous Gakku restaurant, 5mins walk away from a mini grocery store that open till late night, 15mins walk away from a shopping mall and several tourist attractions. The staffs at the reception were also helpful, polite and... More 

Helpful?
Thank Chun Yin L
Holiday_Inn_Almaty, Front Office Manager at Holiday Inn Almaty, responded to this review

Dear Chun Yin L, Thank you for your feedback! It is a great pleasure to read that you enjoyed your stay with Holiday Inn Almaty. We are happy to know that you liked the location and hotel staff, the personnel will be highly encouraged by your comment. Thank you once again for sharing your experience with us. We hope to... More 

Haifa, Israel
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 16, 2016

I stayed in the hotel for long business trip of 13 nights.The hotel is not located in the center of the city , and Almaty is loaded with Traffic so you need to take in consideration. Lobi is simple and not that big , the reception team speaks fluent English and when you come to Almaty you will learn that... More 

Helpful?
Thank nvoferw
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear nvoferw. Thank you for choosing our hotel during your stay in Almaty. We appreciate your comment regarding our hotel’s services and staff. It was pleasure for us to welcome you here. Holiday Inn Almaty is looking forward of welcoming you back again! Best regards, Dmitry Rebrin General Manager More 

St. Petersburg, Russia
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 6, 2016

Everything is OK, location is fine. The hotel itself - like it should be. Breakfast is sumptuous, internet not bad, taxi service available. So, there's nothing to complain about, really. The price is also average.

Helpful?
Thank Marat A
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Marat A, We want to thank you for choosing our hotel during your stay in Almaty. It is a pleasure for us to welcome you here. Holiday Inn always try to deliver the exceptional service to our guests. We glad that you enjoyed your stay and we are looking forward of welcoming you back again! Best regards, Dmitry Rebrin... More 

Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 31, 2016

I was in a business trip for 3 weeks in November I stayed at the executive level wich was not different from the rest just I got another 2 bottles of water every day. the hotel is not new but the room was OK , Most of the employees speaks Russian only. the reception guys are very nice an speaking... More 

Helpful?
Thank Erez I
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Erez I, Thank you for staying with Holiday Inn Almaty hotel. We appreciate your feedback regarding our hotel’s services, your opinion means a lot for us. It was a pleasure for us to welcome you here. We hope that you enjoyed your stay with us. Holiday Inn Almaty is looking forward of welcoming you back again! Best regards, Dmitry... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Hotel Almaty! The first international hotel of the middle class in the city and the first Holiday Inn in Kazakhstan. Holiday Inn Hotel will be able to offer you excellent service and facilities at an affordable price for both local and foreign guests. It is located in the heart of the business and financial district of Almaty, near shopping centers and in 25 minutes drive from the airport. From terraces, as well as from most rooms stunning views of the mountains of Tien Shan are opening. You can unlatch the window to let fresh air in to your contemporary Guest room. Satellite TV channels on the flat-screen TV and wireless Internet will help keep you up-to-date. Open the blackout curtains to mountain views after a sound night's sleep. ... more   less 

Additional Information about Holiday Inn Almaty

Address: Timiryazeva St., 2D, Almaty 050013, Kazakhstan
Location: Kazakhstan > Almaty
Price Range: $75 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Almaty 4*
Number of rooms: 34
Reservation Options:
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Also Known As:
Holiday Inn Almaty Hotel Almaty
Hotel Style:
#6 Luxury Hotel in Almaty
#8 Business Hotel in Almaty
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Almaty staff and other travelers.
3 questions
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Questions? Get answers from Holiday Inn Almaty staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Backside rooms are without traffic noise.”
 of 5 bubbles 6rolfg, Oct 28, 2016 | Read review
“Views looking out to mountains but there is building construction which has not been finished cross the street from the main entrance”
 of 5 bubbles HappyTravelerAbm, Aug 7, 2016 | Read review
“Mountain view to south”
 of 5 bubbles tynkr, Jul 26, 2016 | Read review
“Higher floors provide access to stunning city or mountain views.”
 of 5 bubbles michaelcostello2016, Jul 24, 2016 | Read review
“Try mountain view but be prepared to see shell of abandoned building next door”
 of 5 bubbles vinchy, Jun 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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