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Holiday Inn Almaty

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Holiday Inn Almaty
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366 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Dubai
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Almaty is a wonderful place at the foot of the Tien Schien mountains. The holiday Inn is clean, new and has good service. Reasonably priced compared to other western style hotels. Good location. Lots of local entertainment, indoors and outside in the mountains

Helpful?
Thank tynkr
Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The hotel reception staff are friendly, professional and multilingual. The rooms are spacious, have all the modern conveniences and are well maintained. The buffet breakfast is extensive and up to international standard. A money exchange is down the road at the Intercontinental Hotel. Located in the south of the city the Holiday Inn hotel is close to Independence Monument and... More 

Helpful?
Thank michaelcostello2016
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear michaelcostello2016, Thank you for choosing Holiday Inn hotel during your stay in Almaty. We appreciate your feedback about our hotel’s services and the city. It is a pleasure to hear that you enjoyed everything in Almaty. Holiday Inn is looking forward of welcoming you back again in Almaty! Best regards, Dmitry Rebrin General Manager More 

Ballasalla, United Kingdom
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Simply everything you expect a Holiday Inn to be. We particularly appreciated the strong English language skills of the staff. Only thing lacking, it doesn't have a pool which would have been nice in the heat. Beds outstandingly comfortable.

Helpful?
Thank Commander_840
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for your feedback and choosing Holiday Inn Almaty hotel. We appreciate that we have met your expectations and you highly valued our services. Your opinion is very important for us. We will be happy of welcoming you back again. Best regards, Dmitry Rebrin General Manager More 

leeds
Level Contributor
93 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed June 17, 2016

Not the standards one would expect, no executive lounge, no spa or pool, rooms on 9 th floor I stayed small, faces a abandoned semi built Skelton of a building. Lobby staff could be proactive eg Ali Khan on duty and I asked him to provide me coffee sachets midday but none was delivered at all, had to be reminded... More 

Helpful?
Thank vinchy
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Vinchy, Thank you for staying with Holiday Inn Almaty hotel! We apologize that the services we provide did not satisfy you. We want to thank you for your comment and our team would do their best to improve our services. Unfortunately we do not have pool and spa, but it is written in the information about our hotel. We... More 

Tel Aviv, Israel
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 15, 2016

typical American Holiday Inn. looks like every single item in the room was imported from US. Avoid rooms facing the street. Noise isolation is far from perfect. on the upside - the gim (rather small) is open 24/7

Helpful?
Thank baruch g
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Guest, Thank you for choosing – Holiday Inn Hotel during your stay in Almaty. We appreciate your feedback about services, because your opinion is very important for us. Holiday Inn Almaty is looking forward of welcoming you back again! Best regards, Dmitry Rebrin General Manager More 

Moscow, Russia
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 25, 2016

Location of the hotel is good, rooms were clean, only had breakfast which was average. Its around 45 mins drive from the Airport in non peak hours. View from the hotel is good. WIFI is ok, speed not that good. I wanted plain Yoghurt as I had migraine, but Staff wasnt be able to give, as they mentioned they dont... More 

Helpful?
Thank dhifun
Holiday_Inn_Almaty, Front Office Manager at Holiday Inn Almaty, responded to this review

Dear Dhifun, Thank you very much for taking time to review your stay at Holiday Inn Almaty. We are happy to know that you liked the hotel location, room and view from the room. Please accept our apologize for the inconvenience you had to face during your stay. Food and Beverage staff was advised accordingly about the situation. We hope... More 

London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed May 21, 2016

The hotel is very near to the airport, amnesties are in a good conditions and rooms are very comfortable not to mention friendly staff members. The only complaint would be the taxi driver from the airport to the hotel (not Hotel taxi) taking advantage of foreigners and overcharging for the fares. Watch out for the airport taxi.

Helpful?
Thank Mia Emilia M
Holiday_Inn_Almaty, General Manager at Holiday Inn Almaty, responded to this review

Dear Mia Emilia M, Thank you for staying with us! We are very pleased that you enjoyed our hotel services. We always try to deliver the best service to our guests. Hope to welcome you back again. Best regards, Dmitriy Rebrin General Manager More 

1 review
3 of 5 stars Reviewed April 22, 2016 via mobile

At the moment I am staying in Holiday Inn Almaty. 9th floor. My room is good, clean and comfortable, bathroom is clean and hygienic. BUT this money is way much for the service . Because there is No WiFi available at 9th floor , which they are calling an EXECUTIVE . I have requested a fix for so many times... More 

Helpful?
Thank Ijlal D
Holiday_Inn_Almaty, Front Office Manager at Holiday Inn Almaty, responded to this review

Dear Ijlal D, Thank you for sharing your experience with us. We deeply value your comments; they help us to maintain and enhance our services and facilities to the highest standards. Please accept our sincere apologize for the inconvenience you had during your stay. Front Office and IT departments were advised and actions were taken to ensure that the same... More 

Bangkok, Thailand
Level Contributor
71 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed April 17, 2016 via mobile

I stayed one night in this hotel for my transit before going to tashkent. Check in time is fast but there is no porter service. Room condition is ok and facilities also ok. For location i really not sure is it in the best location since I have very short time to wander around hotel. Breakfast is good with reasonable... More 

Helpful?
Thank Arambros
Holiday_Inn_Almaty, Front Office Manager at Holiday Inn Almaty, responded to this review

Dear Arambros, Thank you for reviewing your stay at Holiday Inn Almaty, it is always a pleasure to hear from our guests. We are happy to know that in general you liked the stay with us. Thank you once again for your feedback. We hope to welcome you again at our hotel! Sincerely, Arzigul Surina Front Office Manager More 

Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 4, 2016 via mobile

I stayed only for a night in transit. It is recommended for short stays due to its location, service and price. The staffs are pleasant. The single room size is pleasant. The bathroom could get a facelift, atleast a closer mirror to shave. There was no body lotion kept. The wake up alarm never rang. I will stay again for... More 

Helpful?
Thank Rakesh P
Holiday_Inn_Almaty, Front Office Manager at Holiday Inn Almaty, responded to this review

Dear Rakesh P, Thank you for your feedback, we are always pleased to hear from our guests. It is glad to know that in general you enjoyed your stay with us. We would like to apologize for any inconvenience you had to face during your stay. Thank you once again for sharing your feedback with us. We look forward to... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Hotel Almaty! The first international hotel of the middle class in the city and the first Holiday Inn in Kazakhstan. Holiday Inn Hotel will be able to offer you excellent service and facilities at an affordable price for both local and foreign guests. It is located in the heart of the business and financial district of Almaty, near shopping centers and in 25 minutes drive from the airport. From terraces, as well as from most rooms stunning views of the mountains of Tien Shan are opening. You can unlatch the window to let fresh air in to your contemporary Guest room. Satellite TV channels on the flat-screen TV and wireless Internet will help keep you up-to-date. Open the blackout curtains to mountain views after a sound night's sleep. ... more   less 

Additional Information about Holiday Inn Almaty

Address: Timiryazeva St., 2D, Almaty 050013, Kazakhstan
Location: Kazakhstan > Almaty
Price Range: $73 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Almaty 4*
Number of rooms: 34
Reservation Options:
TripAdvisor is proud to partner with Hotwire, TripOnline SA, Expedia, Agoda, Booking.com, Priceline, Hotels.com, Travelocity, Odigeo and IHG so you can book your Holiday Inn Almaty reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Almaty Hotel Almaty
Hotel Style:
#6 Luxury Hotel in Almaty
#8 Business Hotel in Almaty
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