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Shera Inn Hotel

Traveler (57)
Room & Suite (26)
Pool & Beach (2)

About

#34 of 89 hotels in Almaty
Location
Cleanliness
Service
Value
Comfortable and prestigious location, close to the Republic Square and major business centers, the hotel is an ideal base for exploring the city. 188 elegant guest rooms, including 70 "Deluxe" and "Suite" room categories, with stunning panoramic views of the mountains of Trans-Ili Alatau, create all conditions for good rest. SPA-center with a gym, swimming pool and relaxation room can help lift after a busy day. Staying guests are complemented by exclusive cuisine restaurant «Valetta», a lounge bar «Rome», a lobby bar «Vienne» and a summer terrace. Whatever the purpose of your visit - work or leisure – in the hotel «Shera Park Inn» you will find a unique combination of quality, efficiency and safety.
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Property amenities
Pool
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free parking
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
71Reviews
74Photos
2Q+A
12Room tips
Traveler rating
  • 15
  • 19
  • 18
  • 11
  • 8
Time of year
Traveler type
Language
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  • English
Popular mentions
I stayed in Shera Inn for business in February. Overall I had a good experience with the hotel, especially that both reception and bellboys were very nice. Breakfast is good and there is a big variety of choice of food. The view from the room is gorgeous to the mountains. Only
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Response from sherainnalmaty, Менеджер по связям с общественностью at Shera Inn Hotel
Responded Feb 25, 2019
Dear guest! Thank you for your feedback. Your opinion is very important to us. Your words are the best reward for a hotel. We will be glad to see you among our regular guests. With best regards administration of Shera Inn Hotel.
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We stayed here for four nights at the beginning of January. The staff are all very polite and helpful and the hotel and rooms are very clean. The breakfast is ordinary and the rooms are so hot with no way of turning down the temperature and no opening window in the room. It was
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Response from sherainnalmaty, Менеджер по связям с общественностью at Shera Inn Hotel
Responded Jan 28, 2019
Dear guest! Thank you for your feedback! We are glad that you were satisfied with your room and rest in our hotel as a whole. Thank you for your kind words about polite customer service. All your comments were transmitted to the administration and action has already been taken. We hope that your next visit will leave only positive moments. With best regards Shera Inn hotel.
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Nice hotel with very big rooms.... but no hot water kettle in the rooms... only available on demand..!!! Government is directly supplying the hot water r to the hotels and houses and which was under maintenance on the very fisrt day of our stay so no hot water in bathrooms in
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Response from sherainnalmaty, Менеджер по связям с общественностью at Shera Inn Hotel
Responded Jan 17, 2019
Dear guest! Thank you for your feedback! Your opinion is very important to us! Your comments have been submitted to management and work is already underway to improve our service.
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stayed here as a transit passenger of Air Astana, just for a few hours at night, everything seemed ok, looked clean and spacious, the shower as good, but what other reviewers have written about female visitors is true. Like anywhere else in Russia some guests are drunk and roam
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Response from Pathfinder775294, Менеджер по связям с общественностью at Shera Inn Hotel
Responded Jan 2, 2019
Dear Irina! Thank you for the feedback you left and for the positive points noted, we are very sorry that you had such an impression, we hope the next visit will leave only positive emotions. With best regards administration of Shera Park Inn.
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My review is for groups and solo travellers The property is overall decent but all the good things stop there, the reception desk and the security guys are running a scam, they will charge you for the guests in your room and than say the guests are in banned list n blah blah,
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Response from Pathfinder775294, Менеджер по связям с общественностью at Shera Inn Hotel
Responded Oct 16, 2018
Dear Sidshah! Thank you for your feedback! We pay attention to every guest's response and comment. We regret that during your trip not everything went properly. We will solve these problems and will also do everything possible to prevent this from happening in the future. With best regards Shera Park Inn.
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123456
do you provide hot water electric kettle in the rooms?
Not really... and in case u r traveling with family... I would not recommend this hotel
0 votes
Добрый день Нурсултан, Благодарим Вас за ожидание и проявленный интерес к услугам Отеля "Shera Park Inn". На данный момент в стоимость проживания включены следующие услуги: завтрак "Шведский стол" в ресторане, Интернет wi-fi. Услуги СПА-центра (бассейн, тренажерный зал, сауна) будут доступны с 31 июля 2016 г. Если у Вас возникнут какие-либо вопросы, мы будем рады Вам помочь по телефону: +7 (727) 313 8 111. Отличного Вам дня! С уважением, Алима Балгабекова Директор отдела продаж и маркетинга
0 votes
"Go for DLX Room its much better then the STD room"
"High floor mountain view"
"Higher floor are better"
"I wouldnt suggest the hotel at all, forget the room"
"Try to pick a top floor - less noise."
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PRICE RANGE
$79 - $132 (Based on Average Rates for a Standard Room)
LOCATION
KazakhstanAlmaty
NUMBER OF ROOMS
188
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