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The Westin Sendai

Travelers' Choice award winner
1-9-1 Ichibancho, Aoba-ku, Sendai 980-0811, Miyagi Prefecture
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384 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Sunshine Coast, Australia
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First time for me to stay at a Westin Hotel. The hospitality and courtesy provided by every member of the staff was unparallelled. I cannot praise them enough. The rooms were large and well appointed. Breakfast was well priced and contained extensive choices with something for every taste. Easily the best hotel in Sendai.

Helpful?
Thank murrayjapan
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Cork, Ireland
Level Contributor
55 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed June 15, 2016 via mobile

Great hotel. Rooms very large for Japan. Great views over the city and beyond. Great customer service as always. Didn't have dinner as I was out most nights with Friends. Breakfast has lot of options from around the world so you won't be disappointed. The only down side is that the wifi is appalling.

Helpful?
Thank Woody8276
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Kuala Lumpur
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 8, 2016

I've stayed at this Westin numerous times now and cannot think of a bad thing to say. The check in staff in the Club Lounge are terrific. They are friendly, polite and are a wonderful bunch of people. Even entering on the ground floor the staff assist in every way possible. The rooms are great too with wonderful views of... More 

Helpful?
Thank Robert C
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

1 review
5 of 5 stars Reviewed May 25, 2016

the decor of the room and bathroom was elegant. Both room and bathroom were very clean. The bathroom amenities were stellar. Noise level throughout the hotel was kept to a minimum. The hotel was frequented mostly by distinguished guests. The breakfast spread was outstanding and the chefs were very good. Dinner at the bar was excellent. I highly recommend this... More 

Helpful?
Thank Steven T
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Navi Mumbai, India
Level Contributor
142 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed May 24, 2016

Located a few minutes walk from Sendai railway station, the hotel is located above floor 26 of Sendai trust tower. We were in the suites on floor 36 offering great views of the entire city including the Daikannon. Rooms were large and well stocked with amenities. Wifi is fast and beds are very comfortable to sleep after a tiring day... More 

Helpful?
Thank NikhilSujir
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Houston
Level Contributor
193 reviews
187 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
5 of 5 stars Reviewed May 18, 2016

The hotel is conveniently located in the center of the city. It's 10 min walk to Sendai train station and near major shopping venues. Locates on higher floors, it offers breathtaking panoramic view of the city, especially at night! Stay true to the Westin tradition, as soon as you get to lobby floor, you will be greeted with a nice... More 

Helpful?
Thank Nathantran
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

New Orleans, Louisiana
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 4, 2016 via mobile

This hotel is located at the center of Sendai. The standard room was spacious and immaculate. The beds were compfy. The breakfast buffet consisted of healthy and various selections but there was no japanese restaurant. I think this hotel is for business trip, not for family vacation. The staffs were very attentive and polite. Ask a room not facing the... More 

Helpful?
Thank tripadAHJ
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

San Diego, CA
Level Contributor
125 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed April 25, 2016

Great place to stay in Sendai in walking distance to the station, shopping and plenty of restaurants. The hotel itself has amazing views of the city, wonderful sized rooms and bathrooms, good service, and is family and business traveler friendly. If you can find a bargain rate I would highly suggest staying here as it is similar to a high... More 

Helpful?
Thank gsmyles
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Boston, Massachusetts
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 13, 2016

Interestingly, the reception for the hotel is on the 26th floor and the rooms are above this. Our corner room on the 33rd floor had gorgeous views and was very comfortable. Everything was immaculate and well designed with an especially nicely appointed bathroom. The breakfast was buffet style with both western and Asian foods and great service. The hotel is... More 

Helpful?
Thank BostonCity1
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Melbourne, Australia
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 24, 2016 via mobile

Recently stayed here during a five night stay in Sendai. This hotel has to be one of the best Westins in the Asia-Pacific region. Very nice rooms, great staff and stunning views from the rooms and public areas of the hotel. Also had access to the executive lounge - excellent staff - and a really pleasant space. Hotel is also... More 

Helpful?
Thank crb412
ウェスティンホテル仙台_担当, Rooms at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access

Additional Information about The Westin Sendai

Address: 1-9-1 Ichibancho, Aoba-ku, Sendai 980-0811, Miyagi Prefecture
Location: Japan > Tohoku > Miyagi Prefecture > Sendai > Kotodai Koen Station , Hirose Dori Station
Price Range: $158 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Sendai 4.5*
Number of rooms: 292
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Sendai
#1 Spa Hotel in Sendai
#1 Business Hotel in Sendai
#1 Luxury Hotel in Sendai
#2 Family Hotel in Sendai
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