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The Westin Sendai

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The Westin Sendai
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399 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Liverpool, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I stayed here for 3 nights during a business conference in Sendai. Despite the higher price tag than most other hotels in Sendai, I wasn't expecting to be impressed, but I was. The hotel has a modern Japanese influence and as it is located on the 24th floor of the tower buildings all the rooms have an amazing large window... More 

Helpful?
Thank Andrea S
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Tokyo Prefecture, Japan
Level Contributor
3 reviews
5 of 5 stars Reviewed August 22, 2016

This hotel is excellent. You get a magnificent panoramic view over the beautiful city of Sendai from a comfortable, quiet, clean, well-designed room. The room was spacious and I believe that the price per square meters actually came cheaper than other major hotels in the area. Hotel staff are attentive and helpful. The hotel is located one of the furthest... More 

Helpful?
Thank Garagan_MJ
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Gothenburg, Sweden
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 4, 2016 via mobile

We had a great stay of two nights at Westin Sendai. The bathroom was huge with both shower and bathtub (superior room). The room was big as well with a nice view of Sendai. Will definately come back next time we travel to Sendai and definately stay a little longer. Sendai had lots of potential to use it as a... More 

Helpful?
Thank joakgarp
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 4, 2016

We stayed one night in the Westin Sendai in early July 2016. The location is close to JR Sendai station, about 10 minutes by taxi. We were quite surprised after entering the hotel, because we never thought it is such a trendy, cosy, luxury hotel from just browsing photos from its website. The Executive Lounge is one of the best... More 

Helpful?
Thank Annie C
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Sunshine Coast, Australia
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 22, 2016

First time for me to stay at a Westin Hotel. The hospitality and courtesy provided by every member of the staff was unparallelled. I cannot praise them enough. The rooms were large and well appointed. Breakfast was well priced and contained extensive choices with something for every taste. Easily the best hotel in Sendai.

Helpful?
Thank murrayjapan
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Cork, Ireland
Level Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed June 15, 2016 via mobile

Great hotel. Rooms very large for Japan. Great views over the city and beyond. Great customer service as always. Didn't have dinner as I was out most nights with Friends. Breakfast has lot of options from around the world so you won't be disappointed. The only down side is that the wifi is appalling.

Helpful?
Thank Woody8276
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Kuala Lumpur
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 8, 2016

I've stayed at this Westin numerous times now and cannot think of a bad thing to say. The check in staff in the Club Lounge are terrific. They are friendly, polite and are a wonderful bunch of people. Even entering on the ground floor the staff assist in every way possible. The rooms are great too with wonderful views of... More 

Helpful?
Thank Robert C
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

1 review
5 of 5 stars Reviewed May 25, 2016

the decor of the room and bathroom was elegant. Both room and bathroom were very clean. The bathroom amenities were stellar. Noise level throughout the hotel was kept to a minimum. The hotel was frequented mostly by distinguished guests. The breakfast spread was outstanding and the chefs were very good. Dinner at the bar was excellent. I highly recommend this... More 

Helpful?
Thank Steven T
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Navi Mumbai, India
Level Contributor
148 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed May 24, 2016

Located a few minutes walk from Sendai railway station, the hotel is located above floor 26 of Sendai trust tower. We were in the suites on floor 36 offering great views of the entire city including the Daikannon. Rooms were large and well stocked with amenities. Wifi is fast and beds are very comfortable to sleep after a tiring day... More 

Helpful?
Thank NikhilSujir
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Houston
Level Contributor
201 reviews
195 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
5 of 5 stars Reviewed May 18, 2016

The hotel is conveniently located in the center of the city. It's 10 min walk to Sendai train station and near major shopping venues. Locates on higher floors, it offers breathtaking panoramic view of the city, especially at night! Stay true to the Westin tradition, as soon as you get to lobby floor, you will be greeted with a nice... More 

Helpful?
Thank Nathantran
ウェスティンホテル仙台_担当, 宿泊部 at The Westin Sendai, responded to this review

Dear Guest, Thank you for taking the time to review The Westin Sendai and for telling other reviewers in detail. We are glad to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. We share your comments among all staff and we work hard to train our teams to ensure... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Westin Sendai

Address: 1-9-1 Ichibancho, Aoba-ku, Sendai 980-0811, Miyagi Prefecture
Location: Japan > Tohoku > Miyagi Prefecture > Sendai > Kotodai Koen Station , Hirose Dori Station
Price Range: $152 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Sendai 4.5*
Number of rooms: 292
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Sendai
#1 Business Hotel in Sendai
#1 Spa Hotel in Sendai
#1 Romantic Hotel in Sendai
#2 Family Hotel in Sendai
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