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Hotel Monte Hermana Sendai

1-2-15 Kakyoin, Aoba-ku, Sendai 980-0013 Miyagi Prefecture
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Traveler (188)
Room & Suite (187)
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Certificate of Excellence
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Guests1 room, 2 adults, 0 children
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About

Location
Cleanliness
Service
Value
Certificate of Excellence
Hotel Monterey Group brings a new hotel to Sendai (the City of Trees) called Hotel Monte Hermana. Meaning "sister" in Spanish, the name could also mean Princess Mountain since Monterey derives its name from King's Mountain. The Spanish connection is particularly appropriate in Sendai, as the city's founder, the samurai Masamune Date, funded a rare expedition to Spain in the Middle Ages. This relationship between Spain and Sendai is reflected in the design of the hotel.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast Available
Dry Cleaning
Hot Tub
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Sauna
Self-Serve Laundry
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL STYLE
Mid-range
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Best Rate Guarantee
Hotel packages
542Reviews
417Photos
1Q+A
6Room tips
Traveler rating
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  • 276
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  • 13
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Popular mentions
+1
The hotel is not very new or modern, but well located, only a short walking distance to Sendai station on the elevated pedestrian walkway. You will find the hotel lobby on the 2nd floor. The room was rather small, but well equipped & the bed was clean and comfortable. The view
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Response from hmhsen, Front at Hotel Monte Hermana Sendai
Responded 3 weeks ago
Thank you for staying at our Hotel. We are waitng for your next visit. Please take care. Hotel Monte Hermana Sendai
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+1
Hotel's Favorite
This is the second time I have stayed here. It is a very nice hotel, conveniently close to Sendai station. You can walk there easily (avoiding all the traffic) using the above ground walk way straight through to reception. Using the same walkway you can also access shopping
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Response from hmhsen, Front Desk at Hotel Monte Hermana Sendai
Responded Nov 8, 2018
Hello! Thank you for staying at our Hotel. We are waitng for your next visit. Please take care.
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Walking distance from Sendai Station. Located just behind AER Building, walk from level 2 towards Parco and AER thereafter. The hotel lobby is on the 2nd floor. Room looks new. Breakfast is good. Small hot spa and it was pretty crowded during my stay. Cold and hot beverages
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Response from hmhsen, other at Hotel Monte Hermana Sendai
Responded Jan 27, 2018
Thank you for taking the time to review The Hotel Monte Hermana Sendai. We share your kind words among all associates. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. Your accurate and detailed review assists for other reviewers to enjoy The Hotel Monte Hermana Sendai. Thank you again and we look forward to welcoming you. Accommodation section: Ichikawa
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部屋を仕上げの人は 制服を着用しなかったの外国男性(インド人のように見える)。ルームはヘビー体臭がある、あまりにも悪い。また、私たちのパジャマは何気なく加湿器の上に投げ、非常に汚い。フロントデスクへの苦情も役に立たない。最悪! Cleaners are foreign female who looks like Indian, haven't wore any uniform, also with heavy body odor, which makes our room very smelly. The cleaner put our own
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Response from hmhsen, 宿泊課 at Hotel Monte Hermana Sendai
Responded Dec 2, 2017
Thank you very much for accommodated at Hotel Monte Hermana Sendai in this time. I apologize sincerely thankfully for giving me an unpleasant feeling due to the inadequate cleaning of the room and the correspondence aspects of the staff in spite of my staying at this time. Regarding the cleaning aspect, we are informed that we were inadequate, very strapped and filled with sorry thoughts. In the future, we will instruct the clean-up team again so that there is no such a blunder, and we would like to strive to create an environment where each staff member can comfortably spend. In correspondence, we are sorry for not being able to respond adequately even though it is hotel business, education of language ability will continue to make efforts from now on. Thank you for pointing out this time though it became an unpleasant feeling. We will do our utmost so that there will not be such a mistake, so we appreciate your kindness. Although it is truly selfish, we are waiting for your continued patronage of Hotel Monte Hermana Sendai. Looking forward to seeing you at our Hotel In the next time. Do your best regards. Thank you. Hotel Monte Hermana Sendai Accommodation section :- Nishiyama
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this hotel is very comfortable ,my room is excellent,the services is very good ,place of hotel is a good area for shopping and view is very attractive from my room . finally I advices to visit Sendai and accommodation in this hotel.
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Review collected in partnership with this hotel
Response from hmhsen, 宿泊課 at Hotel Monte Hermana Sendai
Responded Nov 9, 2017
Thank you for taking the time to review The Hotel Monte Hermana Sendai and for telling other reviewers about hotel location. We believe that your review will help other visitors. We are glad to know that you stayed comfortable. We hope you will continue to stay with us on future trips to Sendai and look forward to welcoming you again. Front cleark:Ichikawa
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Professional photo exclusively commissioned by TripAdvisorHotel Monte Hermana Sendai
The Standard Twin at the Hotel Monte Hermana Sendai
Professional photo exclusively commissioned by TripAdvisorHotel Monte Hermana Sendai
The Ladies Standard Single at the Hotel Monte Hermana Sendai
Professional photo exclusively commissioned by TripAdvisorHotel Monte Hermana Sendai
The Double Room at the Hotel Monte Hermana Sendai
bathroom
hotel room 2
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12345638
Is the pedestrian bridge work finish now? When will that be finished?
Hi there, sorry I can't answer your question. I haven't been back to Sendai since our visit in mid-May. Best wishes, Michael
-1 votes
"ask for a non-smoking room and one with a view on the station side"
"Our twin room was difficult to navigate cases in, due to bed placement."
"If you need non-smoking, be sure to ask when you check in. I forgot to do so. "
"Higher floors are likely quieter."
"Choose a room at the end of the hall if you want a room that is cooler."
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12
PRICE RANGE
$56 - $149 (Based on Average Rates for a Standard Room)
LOCATION
JapanTohokuMiyagi PrefectureSendaiHirose Dori StationKotodai Koen StationSendai Station
NUMBER OF ROOMS
275
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Hotel Monte Hermana Sendai