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1-2 Yokamachi, Saga 840-0047 Saga Prefecture
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Traveler (127)
Room & Suite (47)
Dining (12)

About

#3 of 46 hotels in Saga
Location
3.5
Cleanliness
3.9
Service
3.9
Value
3.7
Parking: 120
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Bar / lounge
Bicycle rental
Banquet room
Massage
Baggage storage
Parking
Wifi
Restaurant
Currency exchange
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Charming
Languages Spoken
English, Japanese
121Reviews0Q+A1Room tip
Traveler rating
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  • 2
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Most Recent
lovemanger wrote a review Jul 2019
Crete, Greece212 contributions71 helpful votes
Because of fairly mixed reviews, I had expectations pretty low. The surprise is I found the hotel rather good both for services and decors. It's literally on the moot of the castle and has a fantastic view with light on at night, reflecting water and surrounding trees. True, the building is a bit tired but not so much so that comments talk about it. I'm pretty satisfied.
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Date of stay: July 2019
Value
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Harris T wrote a review Nov 2018
Marlboro, New Jersey115 contributions80 helpful votes
Yes the view from the lobby and wedding chapel are pretty but the hotel bedrooms are in dire need of updating. The AC barely works, the bed is very uncomfortable, no international channels on the TV. WiFi in the room is robust but elsewhere in the hotel it is intermittent at best. Breakfast restaurant is Ok, but coffee is weak. Staff want to be helpful. No small sundry shop but there are places walking distance.
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Date of stay: November 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dan K wrote a review Aug 2018
Singapore, Singapore149 contributions75 helpful votes
It’s located next to a lake which is quite nice to look at from the window. Parking is complimentary. However it is not near to local eateries but the hotel has a restaurant. Door and counter staff are helpful.
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Date of stay: August 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Keith L wrote a review Oct 2017
Toronto, Canada30 contributions57 helpful votes
It was a decent hotel to stay but it wasn't anything special. The river next to the hotel wasn't the most scenic thing I've seen in Kyushu or even Saga. The restaurant inside had decent quality food but again nothing really impressive for the price you pay. I actually found the staff very cold when you ask them them for help. The rooms were decent, they managed to squeeze a little bed into it since we had three people. The wifi in the room was fine but don't rely on the wifi in the lobby. I guess if I have to say something nice was the location of the hotel since it was pretty central in Saga. If you're not fussy about things and just need a decent place to stay, Otani does the job.
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Date of stay: September 2017
Location
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bona48 wrote a review Nov 2016
Bromma, Sweden82 contributions8 helpful votes
From parking lot to turning off the bed light pure pleasure of good service and ambience. Front desk, breakfast, cleaning - everything just great. Pleasant international bar - perhaps a bit pricy. And if you plan to get married they have a beautiful marriage parlour! Walking distance to wonderful balloon museum (a must!) the amazing castle reconstruction and the major shopping/restaurant area.
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Date of stay: November 2016Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mausi3 wrote a review Nov 2016
-97 contributions39 helpful votes
The hotel is located about 20-30 min away from the busiest street in Saga. We did not find any very good restaurants in the proximity, but there is a beer terrace where you can also have a small dinner located at the hotel. A plus as well: a 7eleven shop is 3 minutes away, so you can take a snack. The lake/pond near the hotel is perfect for an evening or morning walk. In the area you will also find insects that look like big ugly butterflies and are very, very loud, but the rooms obviously have good isolation, because you can sleep well. The rooms are not modern, a bit outdated, but still clean enough and well equipped (mini-bar, water heater, tea, coffee, bathroom utilities etc.). The breakfast was OK, Asian, but you can get a toast (very god one in fact) or eggs. A recommendation for the Saga area. It was a bit difficult to a get a receipt for the company - they had some troubles with the names and addresses.
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Date of stay: August 2016
Location
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Eric L wrote a review Aug 2016
12 contributions
I have stayed here at least a dozen times. Why? Because the staff is attentive, the location is good and the breakfast buffet is excellent. Sure, the property has not been updated for a while but I found the rooms to be adequate, with good AC and amenities. Ok, the beds are equally uncomfortable as all other beds in Japan (just a style difference, thats all) and if you are over 6 feet tall watch your head in the shower... Would I go back? Yes, I am planning on it.
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Date of stay: August 2016
Rooms
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Rooms with a view to the river may have the loud cicada sound in the summer
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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horse54 wrote a review May 2014
Westlake Village, California216 contributions74 helpful votes
this looks like the nicest hotel in the area. the lobby and public grounds are very nice. It is close to the castle and gardens. But there are no restaurants or shops to walk to. The beds are not very comfortable, the chairs are worn. But the breakfast offers a nice variety.
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Date of stay: May 2014
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$86 - $114 (Based on Average Rates for a Standard Room)
LOCATION
JapanKyushuSaga PrefectureSaga
NUMBER OF ROOMS
102
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Frequently Asked Questions about Hotel New Otani Saga
Which popular attractions are close to Hotel New Otani Saga?
Nearby attractions include Sage Prefectural Government Observation Deck (0.2 miles), Yoshijimake Dantsu Museum (0.2 miles), and Yoka Shrine (0.10 miles).
What are some of the property amenities at Hotel New Otani Saga?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel New Otani Saga?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel New Otani Saga?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel New Otani Saga?
Yes, free parking is available to guests.
What are some restaurants close to Hotel New Otani Saga?
Conveniently located restaurants include Sagan Restaurant Shino Prefectural Bldg, Chinese Restauranttaikan-En, and Starbucks Coffee Saga University Dori.
Is Hotel New Otani Saga located near the city center?
Yes, it is 0.7 miles away from the center of Saga.
Are any cleaning services offered at Hotel New Otani Saga?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel New Otani Saga?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Hotel New Otani Saga?
Many travelers enjoy visiting Saga Shrine (0.4 miles), Saga Castle Shachinomon & Tsuzuki Yagura (0.4 miles), and Sagajo Park (0.4 miles).