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Rihga Royal Gran Okinawa

Traveler (570)
360
Panoramas (29)
Room & Suite (380)
Certificate of Excellence

About

#8 of 114 hotels in Naha
Location
Cleanliness
Service
Value
Certificate of Excellence
Opened its door in June, 2012. One of the luxurious hotels in Naha with 157 guest rooms. All the rooms are 35 sq/m (377 sq.f) or bigger with complimentary WiFi. Free valet parking service. Very convenient location-- approximately 10 minutes from Naha Airport, directly connected with Asahibashi Monorail Station and cross the street from Naha Bus Terminal. Awarded for 2015 Travelers' Choice and ranked #18 for Best Hotel 25 in Japan on TripAdvisor.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Harbor View
738Reviews
20Q+A
25Room tips
Traveler rating
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Popular mentions
This is a very pleasant, modern hotel with excellent facilities, a good location (rooms overlooking the port and the river), very close to the airport and right next to a monorail station. Rooms are large and well-appointed. Service is warm and attentive. Terrific breakfast -
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Response from rihgaroyalgran, お客様担当マネージャー at Rihga Royal Gran Okinawa
Responded 1 week ago
Dear Hamburgguy47, Thank you, for sharing your review and for choosing to stay at our hotel during your journey in Okinawa. We were delightful to hear you were satisfied with our location, guest room, service and breakfast. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa
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It was the first time we (my wife and I) travel to Okinawa. Unlike many tourists seeing the island’s beauty by driving a car, we decided to take public transportation for our Okinawa trip. Therefore, the location of the hotel where we stay was crucial. Rihga Royal Gran Okinawa
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Response from rihgaroyalgran, お客様担当マネージャー at Rihga Royal Gran Okinawa
Responded 2 weeks ago
Dear Sincerelygre, Thank you, for sharing your review and for choosing to stay at our hotel during your journey in Okinawa. We were delightful to hear that you were satisfied with our location, guest room and amenity; however, were disappointed to learn about our house keeping staff. We will enhance our housekeeping skill so that you do not have to go through this again on your next visit. We hope to welcome you back to our hotel in the near future. Best Regards, RIHGA Royal Gran Okinawa
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The hotel is well located by the Asahibashi monorail, with a 2 minute walk across walkways takes you to the slightly annoying 2 way lift system of the hotel, where you check into the 14th floor. The check in is an organizational mess, where they attempt to do Ritz Carlton/Four
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Response from rihgaroyalgran, お客様担当マネージャー at Rihga Royal Gran Okinawa
Responded 4 weeks ago
Dear hit16, Thank you, for sharing your review and for choosing to stay at our hotel during your journey in Okinawa. However, we unfortunately did not meet your expectations during your stay. We will polish the quality of our service and we hope that you give us another opportunity to welcome you back to our hotel in near future. Best Regards, RIHGA Royal Gran Okinawa
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To start, I am not a huge fan of staying near train and bus stations due to potential rif raff, but I chose this location because I was staying with my dad who doesn't walk too well, and I wanted something close by to transit to reduce the walking distances. We were pleasantly
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Response from rihgaroyalgran, お客様担当マネージャー at Rihga Royal Gran Okinawa
Responded May 13, 2019
Dear carrielyn0, Thank you, for sharing your review and for choosing to stay at our hotel during your journey in Okinawa. We were delightful to hear you were satisfied with our location, hospitality, service, guest room and breakfast and that you enjoyed your stay with us. We hope to welcome you back to our hotel in near future. Best Regards,
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The reception is on the 14th floor of the building and has great views of Naha. You can get a taxi for around ¥500 or get the monorail to Asahibashi which is connected to the hotel by a covered walkway. The rooms are spacious, especially by Japanese standards and come with a lot
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Response from rihgaroyalgran, お客様担当マネージャー at Rihga Royal Gran Okinawa
Responded May 13, 2019
Dear tdotm, Thank you,for sharing your review and for choosing to stay at our hotel during your journey in Okinawa. We were delightful to hear that you were satisfied with our location , staff and guest room;however,were disappointed to learn that you had a uncomfortable feelings with the carpet and Window. We have scheduled deep cleaning of our guest rooms and we would be able to welcome you back to our hotel with clean carpet. We hope to welcome you back to our hotel in near future. Best Regards,
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PRICE RANGE
$146 - $545 (Based on Average Rates for a Standard Room)
LOCATION
JapanOkinawa PrefectureNaha
NUMBER OF ROOMS
157
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