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Novotel Okinawa Naha

Traveler (108)
Room & Suite (38)
Video (3)

About

#59 of 114 hotels in Naha
Location
Cleanliness
Service
Value
The concept of Novotel Okinawa Naha, with its commanding panoramic view of Naha city from the hills of Shuri, is experiencing modern easy living in our relaxed and comfortable environment. Enjoy your stay at this new hotel where you can enjoy both the elegant scent of the Ryukyu dynasty drifting in the air and its pleasant, refined atmosphere.
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Property amenities
Pool
Room service
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Package Deal
46Reviews
8Q+A
0Room tips
Traveler rating
  • 22
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  • 4
  • 1
  • 2
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Popular mentions
Good service and nice hotel. rooms were compact and double beds rare to find. so we had 2 singles pushed together. Japanese style bathroom. Compact, feels like ship bathroom. It on the hill a little away from downtown. so must taxi to nearby restaurants etc. English speaking
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Response from Passenger812513, マネージャー at Novotel Okinawa Naha
Responded Apr 9, 2019
Dear Valued Guests, Greetings from Novotel Okinawa Naha, and Thank you for staying at our hotel . We are very happy to hear that you enjoyed staying in Okinawa, and we will make effort to serve guests more helpful. We are really appreciated that you took a time to write us a review. We all hotel staff hope to see you again on your next travel in Okinawa. Best Regards,
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Hotel's Favorite
We stayed twice in March. I appreciate a room upgrade on the higher floors. Generally speaking, the room has light toned color and comfortable. In addition, I was impressed by the quality bath amenity from Atelier Cologne. The hotel staffs promptly responded my emails prior to
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Response from Passenger812513, マネージャー at Novotel Okinawa Naha
Responded Apr 1, 2019
Dear Valued Guest, Thank you very much for taking the time to fill out our Guest Questionnaire based on your stay with us. Your comments and feedback are important to us, and we sincerely thank you for sharing them with us. You have our promise that we will continue to work towards seeking new opportunities to learn and grow hopefully maturing into a hotel that you will look forward to returning to again and again. Your kind words towards our staff have been shared with them, and they will no doubt be greatly encouraged by them as they continue in their efforts to provide the best service possible to our guests. Should there be any way that we may be of further assistance to you, please do not hesitate to contact us at any time. We truly look forward to welcoming you back again in the near future.
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Good communication from staff! Good in hospitality, good to have a Family Mart in hotel. Mattress is perfect and comfy, can go in deep sleep within seconds! Shower and bath facilities are so perfect! Love this hotel, and definitely will go again!
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Review collected in partnership with Accorhotels.com
Response from Passenger812513, マネージャー at Novotel Okinawa Naha
Responded Mar 26, 2019
Dear Valued Guest, Thank you very much for taking the time to fill out our Guest Questionnaire based on your stay with us. Your comments and feedback are important to us, and we sincerely thank you for sharing them with us. You have our promise that we will continue to work towards seeking new opportunities to learn and grow hopefully maturing into a hotel that you will look forward to returning to again and again. Your kind words towards our staff have been shared with them, and they will no doubt be greatly encouraged by them as they continue in their efforts to provide the best service possible to our guests. Should there be any way that we may be of further assistance to you, please do not hesitate to contact us at any time. We truly look forward to welcoming you back again in the near future. Best regards,
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We stay here with family and friends, the rooms here are very small and the bathrooms are tiny, it remind me of being on an airplane. But the rooms are all nice and clean, and the beds are comfortable, if its just to stay and rest and spending more of the day outside the hotel,
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Response from Passenger812513, マネージャー at Novotel Okinawa Naha
Responded Mar 6, 2019
Dear Valued Guests, Greeting from Novotel Okinawa Naha. Thank you for choosing us during your stay in Naha. We are sorry if you had problem with room size. We have 9 types of room. Next time, please contact front desk staff and we will help you as we can . We hope to see you again at Novotel Okinawa Naha during your next trip to Okinawa. Best regards,
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This is a very dirty hotel! The bed sheet had hairs and stain on it! The staff who could not speak English and not helpful! We already put the “do not disturb”, the housekeeper still press the bell in the morning! This is a rubbish hotel. Even they refund, I must black list!
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Response from Passenger812513, マネージャー at Novotel Okinawa Naha
Responded Jan 9, 2019
Dear Valued Guests, Thank you for your stay at Novotel Okinawa Naha. We deeply apologize for any inconvenience. We will share your comments with our all staff so we can avoid similar mishaps in the future. We do commit to constantly improving our hotel standard so we can provide our guests with a positive experience that they will never forget. Sincerely,
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PRICE RANGE
$86 - $232 (Based on Average Rates for a Standard Room)
LOCATION
JapanOkinawa PrefectureNaha
NUMBER OF ROOMS
328
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