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Beppu Kamenoi Hotel

Traveler (322)
360
Panoramas (7)
Video (1)

About

#10 of 161 hotels in Beppu
Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Sauna
Coffee shop
Game room
Table tennis
Indoor play area for children
Parking garage
Street parking
Parking
Free internet
Wifi
Public wifi
Internet
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Fax / photocopying
Spa
Foot massage
Hot spring bath
Massage
Massage chair
Neck massage
Open-air bath
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Non-smoking rooms
Family rooms
Blackout curtains
Air conditioning
Safe
Refrigerator
Flatscreen TV
Complimentary toiletries
Smoking rooms available
Iron
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Japanese, Korean
Hotel links
Visit hotel website
Special Offer:Best Rate Guarantee
447Reviews
3Q+A
8Room tips
Traveler rating
  • 84
  • 233
  • 102
  • 15
  • 13
Time of year
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Language
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Popular mentions
+1
It is not as quiet as other hotels close to railway stations, but it is a well appointed hotel with restaurants and its own Onsen. My room overlooked the station and was a twin, with some space. The bathroom seemed not as cramped as others. No English on the TV, however.
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Response from GlobeTrotting803258, 支配人 at Beppu Kamenoi Hotel
Responded 2 weeks ago
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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Location: Good and easy to get to. Just opposite, it has a convenience store. It has a parking area just nearby and this is free. walking 10mins, you can get to some restaurants Service: Check-in is fast and easy Room: this is clean and big Price is reasonable for a family to
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Response from GlobeTrotting803258, 支配人 at Beppu Kamenoi Hotel
Responded 3 weeks ago
"Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, "
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I never had so humiliating experience in my whole life. Angry looking male manager couldn't understanad my english and he got angrier when he finally understood. All I ever wanted is if he can make reservstion for family bath at tourist destination bcuz I don't speak Japanese.
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Response from GlobeTrotting803258, 支配人 at Beppu Kamenoi Hotel
Responded Jan 23, 2019
이번 여행에 저희 Beppu Kamenoi Hotel을 이용해주셔서 대단히 감사합니다. 그리고, 고객님의 의견에 답변이 늦어서 대단히 죄송합니다. 온천예약으로 인해 저희 직원의 태도에 대해 불괘감을 끼쳐 드려 대단히 죄송합니다. 고객님께 만족을 선사하는게 호텔을 운영하는 저희에게는 최우선의 목표이오나, 이런 불상사를 고객님께 안겨드려, 깊이 반성하고 있습니다. 다시는 이런일이 발생하지 않도록 전직원에게 문제점을 공유하고, 최고의 서비스를 선사할수 있도록 최선을 다하도록 하겠습니다. 바쁘신 와중에도 귀중한 의견을 보내주셔서 대단히 감사드리며, 실수를 만회할수 있는 기회를 주신다면 대단히 감사하게 생각하겠습니다. 저희에게 다시 고객님께 더 나은 서비스를 제공할 수 있는 날이 오기를 간절히 기대하고 있겠습니다. 감사합니다. Beppu Kamenoi Hotel 총지배인 나카시마
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Stayed with family on the 10th of Dec 2018 in a triple rm. Took taxi from Beppu train station and paid 750 yen.Check in was a breeze since there were no tour groups when we came. Its has its own inhse hot bath so u see quite a few guests with yukata's walking around . Loved
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Response from GlobeTrotting803258, 支配人 at Beppu Kamenoi Hotel
Responded Dec 25, 2018
Thank you for staying with us this time. It seems that it was a stay that you could relax and is most important. We are waiting for the staff to meet you again.
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I Stayed in Beppu in 4 different hotels and of all the ones I have stayed in before this is my favorite. first of all, the rooms are nice and large the service is excellent and I love their Onsen. As is very popular in Beppu the hotel has its own spa and Onsen in the third
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Response from GlobeTrotting803258, 支配人 at Beppu Kamenoi Hotel
Responded Nov 20, 2018
Thank you for staying at this time. It seems that it was a stay that you could relax and is most important. We sincerely wish to patronize Beppu Kamenoi Hotel in the future.
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Previous
PRICE RANGE
$58 - $463 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
beppu kamenoi onsen hotel
LOCATION
JapanKyushuOita PrefectureBeppuBeppu Station
NUMBER OF ROOMS
322
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