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See all 156 hotels in Beppu

Hotel Shiragiku

213 reviews
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Traveler (114)
Room & Suite (167)
Dining (68)
Overview
  • Excellent36%
  • Very good45%
  • Average15%
  • Poor3%
  • Terrible1%
Travelers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
3.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (213)Write a Review
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All reviewsbuffet breakfast isclose to the train stationkaiseki dinnerryokan experienceyukataonsen
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1 - 5 of 24 reviews
Reviewed December 11, 2017 via mobile

Such a shame that we arrived in late night so we could spend in hot spring only an hour because it closes at 12pm. Their staff are very helpful and nice. One of them ran out to help us took a photos. ^^ This is...More

Thank MayWorawat
Response from HotelShiragiku, 広報担当マネージャー at Hotel ShiragikuResponded 4 weeks ago

Thank you for staying at our hotel. Because there is time to carry out maintenance, our hotel's hot springs will close at 24:30. If you have a chance, please stay at our hotel again. thank you very much!

Reviewed December 5, 2017 via mobile

Such a great hotel. The hotel is well maintained. We were very impressed by the wonderful service of all staffs. Dinner in the room was such a great experience and the hostess was great in every aspect. There is bus stop right in front of...More

Thank Yc W
Response from HotelShiragiku, 広報担当マネージャー at Hotel ShiragikuResponded 4 weeks ago

Thank you for staying at our hotel. We are very glad given the compliment from you. If you have a chance, please stay at our hotel again. thank you very much!

Reviewed May 25, 2017

Hotel Shiragiku was not the best hotel I had stayed in, but my stay there in May 2017 was a good one in general, considering that there are not many luxury hotels in Beppu. Our rooms were located on 7/F with a good view and...More

Thank LuLuCNL
Response from HotelShiragiku, 営業ディレクター at Hotel ShiragikuResponded September 24, 2017

We would like to thank you for staying at our hotel. And we are very pleased that you praise the staff and service. If you have the opportunity to come back to Japan again, please visit Beppu Onsen. We are looking forward to seeing you.

Reviewed May 19, 2017

Good location in Beppu, close to the train station. Traditional Japanese room was ok, but smelled cigarette smoke. Pillows were not confortable. Nice breakfast, with good variety, but a little pricy. Service by all staff was excellent

Thank Michel G
Response from HotelShiragiku, 営業ディレクター at Hotel ShiragikuResponded September 24, 2017

We would like to thank you for staying at our hotel. However, we are very sorry to learn that you felt uncomfortable. If you have the opportunity to come to Japan again, please visit Beppu Onsen. We are looking forward to seeing you.

Reviewed May 2, 2017 via mobile

500 yen for a coffee is ridiculously expensive for a resort like this. The Onsen was okay not great not bad but okay. The food was so so at best but eatable. The resort is in need of a total facelift for the rooms and...More

Thank Garry H
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Banquet Room
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
$176 - $479 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Beppu
#14 Best Value Hotel in Beppu
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
$176 - $479 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Beppu
#14 Best Value Hotel in Beppu
Room types
Non-Smoking Rooms, Smoking rooms available
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Traveler (114)
Room & Suite (167)
Dining (68)
Pool & Beach (1)
Hotel & Grounds (168)
Bathroom (4)
Questions & Answers
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joo817
May 10, 2017|
AnswerShow all 2 answers
Response from Garry H | Reviewed this property |
There is an outdoor one that's nice and indoor one not so nice. It's not real clean and the Onsen is very very old and they don't clean the Onsen often. I went in at 9PM was full of debris.
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Votes
Room Tips
"The hotel is ryokan style on a hill, the best rooms face the seacoast."
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"Rooms with western style beds with Japanese tatami room."
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"Chose a view toward the bay if you are on a high floor (better)."
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"Traditional rooms with tatami and futon are located in the 5th floor. The sleep was quite comfortable and the..."
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