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ANA Crowne Plaza Kumamoto New Sky

2 Higashiamidajimachi, Chuo-ku, Kumamoto 860-8575 Kumamoto Prefecture
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Traveler (617)
Room & Suite (263)
Dining (46)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from ANA Crowne Plaza Kumamoto New Sky
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#4 of 103 hotels in Kumamoto
Travelers' Choice
The ANA Hotel Kumamoto Newsky, situated by the Shirakawa River, stands distinctively sleek and modern in the city’s skyline. Boasting an array of facilities and classic Japanese Hospitality, the hotel is a popular stopover for travelers visiting the famed Kumamoto Castle and Suizenji Park.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Shuttle bus service
Business Center with Internet Access
Conference facilities
Coffee shop
Breakfast buffet
Breakfast in the room
Complimentary tea
Vending machine
Banquet room
Meeting rooms
Baggage storage
Chapel / shrine
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Room service
Flatscreen TV
Bath / shower
Hair dryer
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Room types
Non-smoking rooms
Family rooms
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Good to know
River View
Languages Spoken
English, Japanese
498Reviews7Q+A15Room tips
Traveler rating
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  • 254
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  • 3
Time of year
Traveler type
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Popular mentions
DublinTravelLover wrote a review May 2020
Brent, United Kingdom43 contributions33 helpful votes
I stayed here for 6 nights as part of a work trip to Japan. I absolutely loved the Ana Crowne Plaza Kumamoto New Sky. I had been in Tokyo and stayed in the Hyatt Regency in Shinjuku and did not think I would get another room as big in Japan but room 2188 was enormous and with a beautiful view over the river. Fabulous bathroom, again big by Japanese standards. The staff were exceptional in all parts of the hotel from the doormen to the receptionists to the room service servers to the lovely ladies in the hotel shop. The room service was excellent and not too pricey by Japanese standards. I loved the friend chicken! The location is a little out of the centre and I spent one night in the much more centrally located Hotel Nikko but I much preferred the Ana Crowne Plaza. Out of six hotels I stayed in over seven weeks on this extended work trip in Japan, this was my favourite.
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Date of stay: October 2019Trip type: Traveled on business
Karen T. Kim wrote a review Feb 2020
51 contributions58 helpful votes
The parking is a bit overpriced and you must make a reservation for dinner so you don’t get shut out but this is a gorgeous hotel with a wonderful staff. Don’t miss the awesome heated masks they put in your room too!
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Date of stay: December 2019Trip type: Traveled as a couple
vagabond_08 wrote a review Dec 2019
Singapore, Singapore12 contributions7 helpful votes
Stayed in this hotel for a couple of nights with my wife and two young boys. The property is a distance from the main shopping area, but we chose it because it was close to the train station, which facilitated our plans for trips out of Kumamoto. The rooms are in accordance with many across Japan, clean and comfortable, though not extremely spacious. What stood out for us though was the great service during our entire stay. The staff we encountered were very polite and helpful, and went out of their way to make it a memorable experience for us, especially helping to search for and deliver my tripod back to my room when I thought I had misplaced it earlier in the day. Special thanks to Robin and team for making our stay feel really special.
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Date of stay: November 2019
1 Helpful vote
GroovyM wrote a review Dec 2019
Kobe, Japan279 contributions100 helpful votes
The suite rooms are excellent. We found a good value for the very large room which was very comfortable and we could enjoy many hours in the suite relaxing, taking a meal and watching the large TV. The location is also very convenient with parking and also close to the stop #4 on teh A-tram line. The staff was helpful when we had requests for housekeeping and suggestions for sightseeing. Very glad we stayed here.
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Date of stay: December 2019
Room Tip: Suites are very large. Size of three regular rooms
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1 Helpful vote
Lorann H wrote a review Dec 2019
Kobe, Japan142 contributions74 helpful votes
We stayed 2 nights in December 2019 in one of the Suite rooms. The suite rooms are the size of 3 regular rooms. It had a large living room area with a very large sectional couch, big screen TV, and a table with 4 chairs. The bedroom had 2 double beds and a very spacious bathroom. The views were wonderful. The breakfast buffet had ample choices, including a freshly made omelet station. The restaurant for lunch and dinner is an interesting mix of Chinese / Italian. I had the butter pasta for lunch, which was fine. There were enough choices in the lunch buffet that you did not go hungry. I would stay here again when back in Kuramoto. It was only 2 minute walk to the "A" tram station. And it was easy to get to the tourist areas from the A or B trams. The tram is a flat 170 yen per ride, and you can use your ICOCA card, just remember to scan the card when you enter the tram AND when you exit the tram. Or pay cash when exit the tram.
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Date of stay: December 2019
Sleep Quality
1 Helpful vote
Response from Voyage23582331558, Hotel Reservation at ANA Crowne Plaza Kumamoto New Sky
Responded Dec 25, 2019
Thank you for leaving us your review and for making us a part of your visit here in Kumamoto. and thank you for choosing our hotel this time. We are glad to hear that you enjoyed staying suit room. We suppose to the suit room are large enough for 2 persons. Also thank you for having a lunch our Italian and Chinese restaurant. If you have a opportunity, please come you back again. Sincerely, ANA Crowne Plaza Hotel Kumamoto New Sky
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$72 - $183 (Based on Average Rates for a Standard Room)
ana hotel kumamoto
JapanKyushuKumamoto PrefectureKumamoto
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Frequently Asked Questions about ANA Crowne Plaza Kumamoto New Sky
Which popular attractions are close to ANA Crowne Plaza Kumamoto New Sky?
Nearby attractions include Kitaoka Shrine (0.3 miles), Joman-ji Temple (0.08 miles), and Enshu-ji Temple (0.2 miles).
What are some of the property amenities at ANA Crowne Plaza Kumamoto New Sky?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at ANA Crowne Plaza Kumamoto New Sky?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ANA Crowne Plaza Kumamoto New Sky?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at ANA Crowne Plaza Kumamoto New Sky?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to ANA Crowne Plaza Kumamoto New Sky?
Conveniently located restaurants include Korin, Sun Cielo, and Ryosai.
Are any cleaning services offered at ANA Crowne Plaza Kumamoto New Sky?
Yes, dry cleaning and laundry service are offered to guests.
Does ANA Crowne Plaza Kumamoto New Sky offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at ANA Crowne Plaza Kumamoto New Sky?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to ANA Crowne Plaza Kumamoto New Sky?
Many travelers enjoy visiting Former Hosokawa Mansion (1.1 miles), Lafcadio Hearn House (1.0 miles), and The Memorial Museum of the Fifth High School (2.3 miles).
Does ANA Crowne Plaza Kumamoto New Sky have any great views?
Yes, guests often enjoy the river view available here.