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Richmond Hotel Kumamoto Shinshigai

Certificate of Excellence
6-16 Shinshigai, Kumamoto 860-0803, Kumamoto Prefecture
Hotel amenities
1 room 1 adult
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Richmond Hotel Kumamoto Shinshigai
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286 Reviews from our TripAdvisor Community

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Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a business hotel, good for one night. Rooms and especially bathrooms are tiny, but clean. Service is a bit unpersonal, there are even check-out machines allowing business travelers to check out in the early hours of the day without human interaction. The hotel is located in a mall-type area with quite a few places to eat nearby. There... More 

Helpful?
Thank Andreas V
newbury, berkshire
Level Contributor
131 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed November 12, 2015

Very close to shops, easy walk to the castle district. This was a really good hotel (as were all the Richmonds that we tried) with decent sized rooms, friendly staff, good breakfast etc. Great roof-top views from the upper rooms.

Helpful?
1 Thank crookhamcommon
Hong Kong
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 14, 2015

a nice cozy hotel with helpful, excellent English speaking staff. great location just next to the main shopping area. clean and the size is fair enough as a hotel in Japan. nice to offer skin care products for female visitor and even my toddler got a teddy bear sponge for bathing! The only downfall is that it is a bit... More 

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1 Thank camomile_herbal_tea
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 12, 2014 via mobile

Spent here just one night! Amazing, helpful staff! Beautiful and tidy room. Extremaly great restaurant and staff there. Had mackrell for breakfast which was really yummy! Tradictional japanese uniforms which ladies were wearing makes you feel great :)

Helpful?
1 Thank Adrianna B
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 3, 2014 via mobile

Stayed here for almost 2 weeks while on a group karate training session, good accommodation, with very helpful staff, modern and basic amenities covered in each room. Very close to shops in Shimotori. I upgraded to the corner room, and from what I've heard it was a good decision, single rooms not big enough for 2 week period.

Helpful?
3 Thank SGrub
Longmont, Colorado
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 3, 2014

Highly recommend. It is right on the shopping arcade, lots of restaurants, cute shops, nightlife, convenience stores, and everything you would need nearby. Also easy to get to the tram, and walking distance to Kumamoto castle. The staff went above and beyond with every inquiry, and the in-hotel restaurant was a great value and selection. Room was really nice, no... More 

Helpful?
3 Thank Anna C
Hong Kong, China
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 24, 2014

Excellent location. The room is bigger than other business hotel with very good services. Highly recommend! The hotel provides all necessary equipment, a lot of sockets for electricity charging and the breakfast is delicious with good value.

Helpful?
4 Thank mickyhk
Adelaide
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed April 13, 2014

Great place to stay. Staff were very friendly and helpful. The room was very clean and well presented with everything you could want. The location was great with eating places shops, seven eleven etc just outside the front door. An excellent base to see the town, castle and gardens. Would highly recommend.

Helpful?
2 Thank SimmoAdelaide
Shanghai, China
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed February 9, 2014

We booked a great deal online with the hotel that included breakfast. The rooms were small, but well designed and appointed, although no shelf space or luggage space. Staff was very friendly. Breakfast was decent, but not enough supply for side dishes and always seemed to be put away earlier than stated end time. Great location with convenient walk to... More 

Helpful?
3 Thank Meli T
rnt_kumamoto, 支配人 at Richmond Hotel Kumamoto Shinshigai, responded to this review

Thank you for staying and choosing us among a lot of hotels in Kumamoto. We are glad that you had a wonderful time in our hotel. However, we have to apologize about the breakfast. We will improve the service by reflecting your opinion. Thanks again for sending us a precious opinion. We hope to see you in our hotel next... More 

Auckland Region, New Zealand
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed November 25, 2013

As previous reviewers said, the location is excellent being in the shopping mall area. We ate at the restaurant attached to the hotel and had a lovely meal...got to try horse sashimi...yum...added bonus 10% discount if staying at hotel. Large and comfortable beds, clean rooms. Staff extremely helpful, we had trouble booking accomodation at our next city and the young... More 

Helpful?
1 Thank Scirocco11
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