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Nishitetsu Grand Hotel

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304 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

One of the few impressive large hotel that you'll see in the Tenjin area. Size of their deluxe room was large for this standard of hotel in Japan; provision of Shesido shower gels etc was a nice touch. Good service staff from bellhop to room service and front desk. Security going up to the rooms was surprisingly absent. Location: great!... More 

Helpful?
Thank ChristheIntrepid
ConciergeYoko, フロント オフィス マネージャー at Nishitetsu Grand Hotel, responded to this review

Dear my guest Thank you for your staying with Nishitetsu Grand Hotel. We are very glad to hear your wonderful praise. Our location is the best in FUKUOKA!! Almost guests who visited us would be satisfied about location. I promise to continue providing the high quality hospitality. We are looking forward to serving you again. Thank you. Best regards, Front... More 

Singapore, Singapore
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My first stay here, you know I have been coming to Japan for many years and I must say the legendary Japanese hospitality and service is fast disappearing and that's a real pity, Guess their tolerance level has been eroded by the hordes of uncouth China tourists that come here and believe me I know how irritating they are I... More 

Helpful?
Thank Brendan_de_souza29
ConciergeYoko, フロント オフィス マネージャー at Nishitetsu Grand Hotel, responded to this review

Dear my guest Thank you for your staying with Nishitetsu Grand Hotel. We are very glad to hear your wonderful praise for reception,doorman,bell staff and concierge. Your comments were very encouraging for us. We are to cherish the hospitality service that has inherited from our founding. We are looking forward to serving you again. Thank you. Best regards, Front Office... More 

London, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 weeks ago

hotel fine, rooms a bit small, could do with some updating. breakfasts very good, choice of Japanese or western. central location, very polite helpful staff. good choice of restaurants there. more restaurants downstairs.

Helpful?
Thank 111noname100
ConciergeYoko, お客様担当マネージャー at Nishitetsu Grand Hotel, responded to this review

Dear my guest Thank you for your staying with Nishitetsu Grand Hotel. We are very glad to hear your wonderful praise. Our dishes provided at restaurant are protected by our chefs since 1969. We promise to keep the GRAND DISH continuously. We are looking forward to serving you again. Thank you. Best regards, Front Office Manager T. Yoshimoto More 

Hong Kong
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 23, 2016

The hotel is a traditional hotel which the decoration is a bit outdated but clean and in good location. It has the real hotel service that you cannot find in other new hotel. They have staffs help you to load your luggage to room and to car. You find them smile and bow whenever you enter or leave the hotel.... More 

Helpful?
Thank DChiangHongKong
ConciergeYoko, フロント オフィス マネージャー at Nishitetsu Grand Hotel, responded to this review

Dear my guest Thank you for your staying with Nishitetsu Grand Hotel. I am sorry not to provide you the comfortable stay. We take very seriously the guest's opinions and continue the effort. I appreciate your comments. Best regards, Front Office Manager T. Yoshimoto More 

Mumbai, India
Level Contributor
168 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed June 30, 2016

These has Japanese rooms ,small but the hotel is in centre of city with all needy things on ur both sides.Some rooms are bigger ??? means two beds but if are with two big bags no place to open one also.But this is Japanese style hotel .The precautions to be taken priorly.Overall In Fukuoka all hotels have same size except... More 

Helpful?
Thank VaidyaVikrant
ConciergeYoko, フロント オフィス マネージャー at Nishitetsu Grand Hotel, responded to this review

Dear my guest Thank you for your staying with Nishitetsu Grand Hotel. We are very glad to hear your wonderful praise. Our location is the best in FUKUOKA!! Almost guests who visited us would be satisfied about location. We are looking forward to serving you again. Thank you. Best regards, Front Office Manager T. Yoshimoto More 

Perth, Australia
Level Contributor
117 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed June 25, 2016

Well priced hotel for the location, close to the train station, shops and restaurants. The room was a bit dated, but clean and spacious enough. Fukuoka was a great place to ride a bicycle around and explore. The cherry blossoms at Fukuoka Castle were amazing and we were pleased we visited the city. Fukuoka felt a bit more cosmopolitan than... More 

Helpful?
Thank pepe_of_perth
ConciergeYoko, フロント オフィス マネージャー at Nishitetsu Grand Hotel, responded to this review

Thank you for your staying with Nishitetsu Grand Hotel. We appreciate your comments. There are many interesting tourist spots in Fukuoka. We hope you will enjoy many other places next time. We are looking forward to serving you again. Thank you. More 

Brisbane, Australia
Level Contributor
119 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed May 13, 2016

Grand old hotel starting to show its age.Very good service and rooms nicely furnished, Breakfast very good as they have a beautiful Japanese Garden outside that you can enjoy while eating.Hotel is very well located near Tenjin station, If this hotel was refurbished it definately would be 4 star standard. Very good high speed internet connection.Only 1 english language tv... More 

Helpful?
Thank Ronnie S
ConciergeYoko, お客様担当マネージャー at Nishitetsu Grand Hotel, responded to this review

Dear my guest Thank you for your staying with Nishitetsu Grand Hotel. We are very glad to hear your wonderful praise. We are to cherish the hospitality service that has inherited from our founding. We are looking forward to serving you again. Thank you. Best regards, Front Office Manager T.Yoshimoto More 

Singapore, Singapore
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed May 4, 2016 via mobile

Came back after a long day out, noticed there's no towels in the bathroom after i finished my shower. Guess the chambermaid forgotten about them. My quilt cover has some stains on it, noticed them when I checked in. Decided to let it be and it wasn't changed today. (457)

Helpful?
Thank 667daphnechia
ConciergeYoko, お客様担当マネージャー at Nishitetsu Grand Hotel, responded to this review

Dear my guest Thank you for your staying with Nishitetsu Grand Hotel. I am sorry not to provide you the comfortable stay. We take very seriously the guest's opinions and continue the effort. I appreciate your comments. Best regards, Front Office Manager T.Yoshimoto More 

Geelong, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 25, 2016

The hotel was very clean and the bed was comfortable. The staff were efficient, courteous and informative. The meal at the wedding on the 14th Floor restaurant was absolutely lovely. I am Coeliac so a gluten free diet is essential- quite hard to come by in Japan. They provided an excellent 5 course meal - the waiting staff were superb.Great... More 

Helpful?
Thank Louise M
ConciergeYoko, フロント オフィス マネージャー at Nishitetsu Grand Hotel, responded to this review

Dear my guest Thank you for your staying with Nishitetsu Grand Hotel. We are very glad to hear your wonderful praise. We are to cherish the hospitality service that has inherited from our founding. We are looking forward to serving you again. Thank you. Best regards, Front Office Manager J.Kominami More 

Singapore
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 15, 2016

Stayed at this hotel for 2 nights, the hotel is located about a 5-8 mins walk from Tenjin station which overall is fine and to a certain extend the exit if you walk via the underground subway is less than 2 mins from the hotel. The hotel is as its name suggest looks quite grand the lobby is nice and... More 

Helpful?
Thank KitKat336
ConciergeYoko, フロント オフィス マネージャー at Nishitetsu Grand Hotel, responded to this review

Dear my guest Thank you for your staying with Nishitetsu Grand Hotel. We are very glad to hear your wonderful praise. Our location is the best in FUKUOKA!! Almost guests who visited us would be satisfied about location. However I am sorry not to provide you the comfortable stay. We take very seriously the guest's opinions and continue the effort.... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Nishitetsu Grand Hotel

Address: 2-6-60 Daimyo, Chuo-ku, Fukuoka 810-0041, Fukuoka Prefecture
Location: Japan > Kyushu-Okinawa > Fukuoka Prefecture > Fukuoka > Tenjin Station , Akasaka Station
Price Range: $96 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nishitetsu Grand Hotel 4*
Number of rooms: 280
Reservation Options:
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Also Known As:
Nishitetsu Grand Fukuoka
Hotel Style:
#6 Luxury Hotel in Fukuoka
#15 Business Hotel in Fukuoka
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