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Hotel New Otani Hakata

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Hotel New Otani Hakata
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262 Reviews from our TripAdvisor Community

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Showing 45: English reviews
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Melbourne, Australia
Reviewed 2 days ago NEWvia mobile

I stay here when i come to fukuoka for business. It s centrally located and about 30mins by taxi from airport. A dead shopping mall attached. Eateries around. Hakata daruma ramen just behind 3 mins walk. Across the street in the Sun Road alley there is a Can Do 100 yen shop. So good. Room spacious. Bed and pillows comfy....

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Thank Tweetcoz
The Hague, The Netherlands
Reviewed 4 weeks ago

cozy and it was big room than other Hotel in Hakata. You can go to the tenjin ( most shopping place) by 10 min walk and near Hakata station as well. You can go to the Airport by shuttle bus, there is bus stop in front of the hotel. Kind staff.

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Thank young92
マネージメントサービス, マネージャー at Hotel New Otani Hakata, responded to this review

Thank you for staying with us and taking the time to write this review. We are so glad that you were satisfied with our location and found the room to be comfortable. Thank you and we look forward to being of service to you soon.

Reviewed January 17, 2017

We stayed at the Hotel New Otani Hakata for two nights. I was pleasantly surprised by how well-located it was - within easy walking distance to the shopping in Tenjin (and Ichiran there!) and Daimyo. For the Hakata train station, it was a taxi ride for the equivalent of $7-15 depending on traffic. Our room was comfortable. The bathroom was...

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Thank MistyAsh
マネージメントサービス, マネージャー at Hotel New Otani Hakata, responded to this review

Thank you for staying with us and taking the time to write this review. We are so glad to see your compliments for our Hotel - the location, the room, and Japanese breakfast. The Hotel New Otani Hakata has been established for about 40 years, we have been making effort to carry on the tradition and improve service quality. We...

Singapore
Reviewed January 13, 2017 via mobile

The hotel was nicely furnished and the rooms were one of the better ones I've come across in Japan. Not too small and the bathroom has all the amenities you would need provided. Restaurants in the hotel are pricey, I would suggest taking a bus (¥100) or taxi (about ¥800) from outside to the Hakata station area for many food...

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1Thank 506fayel
マネージメントサービス, マネージャー at Hotel New Otani Hakata, responded to this review

Thank you for staying with us and taking the time to write this review. We are so glad that you enjoyed your trip. Also we glad to see your compliments for our Hotel. However, we apologize for any confusion by the parking system. We will make every effort to provide a display easily understandable for our guests. We hope to...

Tokyo Prefecture, Japan
Reviewed December 20, 2016

True to the Otani brand, this hotel is a well-maintained classic. Whilst furniture showed signs of aging, they were of high quality and spotless all-round. Attentiveness and professionalism of the staff rivals - and beats - some of the top 5-star hotels I've had the pleasure of staying at. The hotel is not the most central of locations but it's...

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Thank Mark L
マネージメントサービス, マネージャー at Hotel New Otani Hakata, responded to this review

Thank you for staying with us and taking the time to write this review. We are so glad that you enjoyed your trip. Also we glad to see your compliments for our Hotel. There are a lot of other restaurants and tourist attractionsins the surrounding area. We hope to see you back at Hotel New Otani Hakata on your next...

Reviewed December 1, 2016

Stayed here during honeymoon trip in Japan & top star hotel: great cladssic luxury with huge reception, uttermost friendly & very efficient English speaking staff. Choice of 7 great restaurants, coffee bar, etc. Located walking distance from vivid Fukuoka city centre.

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Thank 411yvesd
マネージメントサービス, マネージャー at Hotel New Otani Hakata, responded to this review

Thank you for choosing to stay with us for your honeymoon and taking the time to write this review. We are so glad to see your compliments for our hotel, the staff, our restaurants and the location. We hope to see you back at Hotel New Otani Hakata on your next trip to Japan.

UK
Reviewed October 3, 2016

The older managers of this hotel were very nice and polite. The female employees (the cleaners, porters, and the front-desk women) were absolutely lovely. But some of the young male staff were not nice at all. I can not forget the night-shift front-desk guy who glared at me while I was talking to someone nearby. I felt the way he...

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2Thank tv2te
Reviewed August 10, 2016

We stayed in the hotel for 3 nights last week (Aug 16), we chose the Japanese-style room so that the kids could experience a little bit of the Japanese-living culture. Although we were located on the 4/f with no view, however, the room itself had captured all of our attention: 1. The big was huge! It had a dining room,...

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Thank William W. C
マネージメントサービス, Manager at Hotel New Otani Hakata, responded to this review

Thank you for staying with us and taking the time to write this review. We are so glad that you enjoyed your trip. Also we glad to see your compliments for our room and the staff. Japanese-style room has an area of around 80㎡ and divided into a living room and bedroom. I think that the room is suitable for...

Reviewed July 23, 2016

Solid hotel in convenient location. 4 adults, two kids in Japanese style room. A little bit old but sufficient. Breakfast buffet adequate, but crowd challenged. Price for buffet too high for little kids; 2-3k Y. I don't think a single bottle of water was provided in the room. We had my parents visiting from the States stay with us. Check-in...

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Thank Mpadams
マネージメントサービス, マネージャー at Hotel New Otani Hakata, responded to this review

Thank you for staying with us and taking the time to write this review. We are so glad to see your compliments for our hotel. But regarding some opinions, we will improve it. We hope to see you back at Hotel New Otani Hakata on your next trip to Japan.

Kolkata (Calcutta), India
Reviewed July 6, 2016

While in Fukuoka in connection with an International Convention, my wife and I went to this hotel to meet some friends who were staying in this hotel and found the hotel to be an imposing presence in the area with a large number of rooms. Its lobby was very large with a good seating capacity.

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Thank BPB2012
マネージメントサービス, Manager at Hotel New Otani Hakata, responded to this review

Thank you for taking the time to write this review. How was your stay in Japan? We are so glad to see your compliments for our hotel. We hope to see you back at Hotel New Otani Hakata on your next trip to Japan.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
A city in rich history and tradition, Fukuoka is fast becoming a major international convention center and a gateway to the Orient. And when you are looking for a centrally located hotel that offers first class accommodations and a full range of facilities, Hotel New Otani Hakata is Fukuoka's premier choice. The Royal Family of Japan has relied on the Hotel New Otani Hakata for their hotel needs while staying in Fukuoka for many years. You will find the same unique blend of gracious Japanese hospitality and international standards that have become the hallmark of New Otani hotels the world over. ... more   less 

Additional Information about Hotel New Otani Hakata

Address: 1-1-2 Watanabe-Dori, Chuo-ku, Fukuoka 810-0004, Fukuoka Prefecture
Location: Japan > Kyushu-Okinawa > Fukuoka Prefecture > Fukuoka > Tenjin Station
Price Range: $96 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel New Otani Hakata 4*
Number of rooms: 387
Reservation Options:
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Also Known As:
New Otani Hakata Hotel
Hotel Style:
#15 Luxury Hotel in Fukuoka
#29 Business Hotel in Fukuoka
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Questions & Answers

Here's what travelers have asked, with answers from Hotel New Otani Hakata staff and other travelers.
5 questions
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Toronto, Canada
11 months ago
Huntington Beach, California
over a year ago
Singapore, null, Singapore
over a year ago

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Questions? Get answers from Hotel New Otani Hakata staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“the view are all same probably, this hotel has smoking room.”
 of 5 bubbles young92, 4 weeks ago | Read review
“best in Japan / Fukuoka centre”
 of 5 bubbles 411yvesd, Dec 1, 2016 | Read review
“Check in early you could have better choice of guest room.”
 of 5 bubbles 989Sport, Sep 6, 2015 | Read review
“If you are very tall, choose another hotel. I could not stand up in the bathroom.”
 of 5 bubbles 115alanah, Apr 15, 2015 | Read review
“Rooms facing the Watnabe-dori side offers more interesting view”
 of 5 bubbles la_speranza, Mar 4, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question