We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel New Otani Hakata

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel New Otani Hakata
Hotel New Otani Hakata
Panoramas (13)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

237 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 38: English reviews
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 10, 2016

We stayed in the hotel for 3 nights last week (Aug 16), we chose the Japanese-style room so that the kids could experience a little bit of the Japanese-living culture. Although we were located on the 4/f with no view, however, the room itself had captured all of our attention: 1. The big was huge! It had a dining room,... More 

Helpful?
Thank William W. C
マネージメントサービス, Manager at Hotel New Otani Hakata, responded to this review

Thank you for staying with us and taking the time to write this review. We are so glad that you enjoyed your trip. Also we glad to see your compliments for our room and the staff. Japanese-style room has an area of around 80㎡ and divided into a living room and bedroom. I think that the room is suitable for... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 23, 2016

Solid hotel in convenient location. 4 adults, two kids in Japanese style room. A little bit old but sufficient. Breakfast buffet adequate, but crowd challenged. Price for buffet too high for little kids; 2-3k Y. I don't think a single bottle of water was provided in the room. We had my parents visiting from the States stay with us. Check-in... More 

Helpful?
Thank Mpadams
マネージメントサービス, マネージャー at Hotel New Otani Hakata, responded to this review

Thank you for staying with us and taking the time to write this review. We are so glad to see your compliments for our hotel. But regarding some opinions, we will improve it. We hope to see you back at Hotel New Otani Hakata on your next trip to Japan. More 

Kolkata (Calcutta), India
Level Contributor
213 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed July 6, 2016

While in Fukuoka in connection with an International Convention, my wife and I went to this hotel to meet some friends who were staying in this hotel and found the hotel to be an imposing presence in the area with a large number of rooms. Its lobby was very large with a good seating capacity.

Helpful?
Thank BPB2012
マネージメントサービス, Manager at Hotel New Otani Hakata, responded to this review

Thank you for taking the time to write this review. How was your stay in Japan? We are so glad to see your compliments for our hotel. We hope to see you back at Hotel New Otani Hakata on your next trip to Japan. More 

Quezon City, Philippines
Level Contributor
116 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 20, 2016 via mobile

We stayed in March. Quite nice. Quite accessible. The hotel is on the older side so this means compared to other newer ones the rooms are bigger. The rooms are clean and toiletries are complete. If you get the room with breakfast you will be given vouchers which you could use for the buffet type or the Japanese breakfast. We... More 

Helpful?
Thank doc_doe
マネージメントサービス, Manager at Hotel New Otani Hakata, responded to this review

Thank you for staying with us and taking the time to write this review. We are so glad to see your compliments for our room, breakfast, and location. Please try the Japanese breakfast if you come to Japan again. We hope to see you back at Hotel New Otani Hakata on your next trip to Japan. More 

manila
Level Contributor
32 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 1, 2016

This hotel is a little dated but the place is still well maintained. the rooms were big and clean. the breakfast spread was awesome, they had strawberries when I stayed and it is always a plus for me if the hotel serve other fruits besides the usual pineapple, cantaloupe and banana. There was free wifi in the room which made... More 

Helpful?
Thank edwardlorenzo
マネージメントサービス, マネージャー at Hotel New Otani Hakata, responded to this review

Thank you for staying with us and taking the time to write this review. We are so glad that you enjoyed our hotel location. Also we glad to see your compliments for our room, breakfast. We hope to see you back at Hotel New Otani Hakata on your next trip to Japan. More 

Pasig, Philippines
Level Contributor
117 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 27, 2016 via mobile

Booked this hotel via a travel agent. The rooms are a decent size and really clean. The toiletries are also nice. There's a grocery store just outside the hotel if you need to buy supplies. At night, there are yatai stands just near the hotel. You will have to do a bit of walking, though, as this is a bit... More 

Helpful?
Thank AGMMAC
マネージメントサービス, マネージャー at Hotel New Otani Hakata, responded to this review

Thank you for choosing to stay with us and taking the time to write this review. We are so glad to see your compliments for the room, the location. We hope to see you back at Hotel New Otani Hakata on your next trip to Japan. More 

Hong Kong, China
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed January 15, 2016

Usually the Japanese are famous for their hospitality and attention to detail, but I was in shock to receive such service. I was given the run around when I asked to borrow a bathroom scale. First, it was go to lobby to pick it up, then it was bring whatever you want to us and we will weigh it. After... More 

Helpful?
Thank Jonathan C
マネージメントサービス, マネージャー at Hotel New Otani Hakata, responded to this review

Thank you for your staying at Hotel New Otani Hakata, and letting us know this matter. We apologize for any inconvenience this may have caused you. There was no the scale available for lending the guest then, but the staff couldn't explain it well. We had no spare at that time, so the staff had been waiting for you to... More 

Hong Kong, China
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 9, 2016

Stayed five nights at the New Otani during Hakata visit with my family. It is also very good for have 4 bed room. Thank you the handsome bellboy to introduce a great noodle restaurant nearby. Must come again.

Helpful?
Thank Kent L
マネージメントサービス, マネージャー at Hotel New Otani Hakata, responded to this review

Thank you for your staying at Hotel New Otani Hakata. We are so glad that you enjoyed the family trip. We are looking forward to seeing you again. More 

Subang Jaya, Malaysia
Level Contributor
207 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed January 8, 2016 via mobile

A old but reasonably well maintained hotel, which is quite logistically located. Since it is a older building the rooms are slightly bigger and more spacious then the newer ones. Friendly and helpful staff. Cafe is rather small but the buffet spread is pretty good.

Helpful?
Thank meaningremission
マネージメントサービス, マネージャー at Hotel New Otani Hakata, responded to this review

Thank you for your staying at Hotel New Otani Hakata. We are so glad to see your compliments for our hotel. We are looking forward to seeing you again. More 

Bangkok, Thailand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 3, 2016

I've spent 3 days at the new Otani and found that the place is so easy to getting around, bus stop right opposite and subway in just a minute walk. There's also 24hrs Sunny supermarket nearby which I really like. The room is clean & cozy, bathroom a but small but that's quite acceptable. Breakfast need improvement!

Helpful?
1 Thank webganZter
マネージメントサービス, マネージャー at Hotel New Otani Hakata, responded to this review

Thank you for your staying at Hotel New Otani Hakata. We are so glad to see your compliments for the location, the room. However, for breakfast, we will strive to satisfy the customer. We are looking forward to seeing you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

608 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (71)
Viewed
Room/Suite (12)
Viewed
Bathroom (6)
Viewed
Hotel & Grounds (6)
Viewed
Dining (3)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (42)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (478)
Viewed
Amenities (37)
Viewed
Deluxe Twin Room (96)
Viewed
Executive Comfort Double Room (95)
Viewed
Japanese-Western-style Room (123)
Viewed
Dining (74)
Viewed
The Hotel (53)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (59)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (9)
Viewed
Dining (8)
Viewed
Family/Play Areas (1)
Viewed
Other (31)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Fukuoka hotels
Nakasu Kawabata Station
Hotel Okura Fukuoka
Hotel Okura Fukuoka
#1 of 183 in Fukuoka
4.5 of 5 stars 487 reviews
Hakata Station
Hotel Nikko Fukuoka
Hotel Nikko Fukuoka
#2 of 183 in Fukuoka
4.5 of 5 stars 984 reviews
Tenjin Station
Nishitetsu Grand Hotel
Nishitetsu Grand Hotel
#12 of 183 in Fukuoka
4.0 of 5 stars 308 reviews
Show Prices
Show Prices
Show Prices
Grand Hyatt Fukuoka
#9 of 183 in Fukuoka
4.0 of 5 stars 757 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Banquet Room
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
A city in rich history and tradition, Fukuoka is fast becoming a major international convention center and a gateway to the Orient. And when you are looking for a centrally located hotel that offers first class accommodations and a full range of facilities, Hotel New Otani Hakata is Fukuoka's premier choice. The Royal Family of Japan has relied on the Hotel New Otani Hakata for their hotel needs while staying in Fukuoka for many years. You will find the same unique blend of gracious Japanese hospitality and international standards that have become the hallmark of New Otani hotels the world over. ... more   less 

Additional Information about Hotel New Otani Hakata

Address: 1-1-2 Watanabe-Dori, Chuo-ku, Fukuoka 810-0004, Fukuoka Prefecture
Location: Japan > Kyushu-Okinawa > Fukuoka Prefecture > Fukuoka > Tenjin Station
Price Range: $105 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel New Otani Hakata 4*
Number of rooms: 387
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Rakuten, Agoda, Priceline, Booking.com, Hotwire, Travelocity, JAPANiCAN, TripOnline SA, HotelTravel.com and Odigeo so you can book your Hotel New Otani Hakata reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
New Otani Hakata Hotel
Hotel Style:
#15 Luxury Hotel in Fukuoka
#29 Business Hotel in Fukuoka
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay