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2-30-7 Noka, Otsu 520-0102 Shiga Prefecture
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Traveler (312)
360
Panoramas (38)
Room & Suite (441)

About

#5 of 49 hotels in Otsu
Location
3.7
Cleanliness
4.3
Service
4.3
Value
3.7
After touring 4 tasteful hot springs such as the open-air bath "Gesshin-no-Yu" on the top floor with great view of Lake Biwa, and another open-air bath "Togen-Shoyo" presenting natural beauty, you will enjoy the relish of Ohmi Beef, one of three Japanese beef brands, or Kaseki in Kyoto style. "Hanare Karoi" where every room has an open-air bath.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Sauna
Bar / lounge
Game room
Billiards
Indoor play area for children
Electric vehicle charging station
Parking
Public wifi
Coffee shop
Restaurant
Breakfast available
Complimentary tea
Vending machine
Karaoke
Table tennis
Free shuttle or taxi services
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Hot spring bath
Massage
Massage chair
Open-air bath
Gift shop
Non-smoking hotel
Shops
24-hour front desk
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Room features
Air conditioning
Safe
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Chinese, Japanese, Korean
283Reviews11Q+A10Room tips
Traveler rating
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Most Recent
Tse Wing Y wrote a review Dec 2019
Sydney, Australia45 contributions7 helpful votes
I stayed at Yumotokan during the Christmas holiday and it was a beautiful ryokan style hotel with multiple onsen facilities for the guests. Both breakfast and dinner were included in my bookings and the food was sensational! I would highly recommend this hotel to anyone who plans to visit Lake Biwa!
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from OnAir803385, お客様担当マネージャー at Yumotokan
Responded Jan 2, 2020
Dear Tse Wing Y Thank you so much for stayed our Ryokan and reviewing us. The Management and Staff would like to thank you for the wonderful comments. Moreover we appreciate your recommendation of our place to welcoming others. We are looking forward to see you again. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tapanee C wrote a review Dec 2019
Ko Kret, Thailand45 contributions36 helpful votes
+1
We stayed in the Japanese styled room with outdoor private onsen tub. A bit cold to have a shower out there but once you soak in the tub, it’s very relaxing! We enjoyed tea and snacks offered in the room. Coffee drinkers may not be happy as there is only enough for two cups. Love the Outdoor Onsen on the roof top at night and the 5th floor at day time - very clean and well equipped with all nice toiletries. Dinner and breakfast, delicious and abundant, were served in the private room. Staff are friendly and helpful, and able to speak English well! The hotel is near the lake where we went for a walk to enjoy the fall foliage. But other than that, there’s nothing much to see around there.
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from OnAir803385, お客様担当マネージャー at Yumotokan
Responded Dec 16, 2019
Dear Tapanee C Thank you so much for stayed our Ryokan and reviewing us. The Management and Staff would like to thank you for the wonderful comments. Moreover we appreciate your recommendation of our place to welcoming others. We are looking forward to see you again. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kafito Peligroso wrote a review Nov 2019
Greater London, United Kingdom2 contributions5 helpful votes
Perfect experience. Highly recommended to try while in Japan. Excellent service with unforgettable private dining. We had the "Akane-no-Ma" suite with its own open-air hot spring bath. Amazing! The communal spring baths were also excellent. Must try.
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Date of stay: April 2019
Value
Location
Service
Room Tip: If you can get a room with a private bath for added luxury!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from OnAir803385, お客様担当マネージャー at Yumotokan
Responded Nov 5, 2019
Thank you so much for stayed our Ryokan and reviewing us. The Management and Staff would like to thank you for the wonderful comments. Moreover we appreciate your recommendation of our place to welcoming others. We are looking forward to see you again. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JustinR3 wrote a review Sep 2019
Prince Frederick, Maryland68 contributions71 helpful votes
Check-in was super interesting. The Front Desk Staff came outside to greet us. They had us sit down and brought us out registration card. They showed us all the hots springs, where they were located, meal times, and other items that were awesome. The room was nice and clean. The view was pretty. They do come into your room during dinner time to set up the beds. The hot springs were clean and they give you a booklet in your room to show you how to use the hot springs. Thank you for that. The food was good. I do not eat fish and they customized my menu for me. I would go back. It was nice for a night stay.
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Date of stay: September 2019
Value
Service
Sleep Quality
Room Tip: ask for a high floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from OnAir803385, お客様担当マネージャー at Yumotokan
Responded Sep 25, 2019
Dear JustinR3 Thank you so much for stayed our Ryokan and reviewing us. The Management and Staff would like to thank you for the wonderful comments. Moreover we appreciate your recommendation of our place to welcoming others. We are looking forward to see you again. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angela L wrote a review May 2019
Toronto, Canada35 contributions38 helpful votes
Staying at Yumotokan was going to be highlight of our trip to Japan, and it did not disappoint us. The location is close to kyoto station, only a few train stops away. We were staying near Kyoto staton so the location worked out great for us. The JR Ogoto onsen station has a free cell phone placed outside with numbers saved for various ryokans in the area. So you don't have to worry about having to call to arrange a pick up. We did not have a Japanese sim card so this was particularly useful for us! We stayed at the Akane room, overkooking the view of the lake. The room is on the 10th floor with a large window that spans across the room, so the view you see when you step into the room is breath taking. This room comes with a privat hot spring tub, which was nice to enjoy after dinner. We chose a tatami room and the bedding was comfortable. It was drizzing the night we arrived, and when I went to the open air bath there was no one outside and I had the entire open air bath to myself! The 8th floor open air bath is beautifully decorated, and it makes you feel like you are in the middle of a forest. All the amenities are providied, and I loved the horse oil product. They supply you with everything you can possibly need, which is amazing. The kaiseki dinner was also wonderful experience, and we were happy with the service provided at our table. Yes, it was an expensive night but we felt that price was justified. All staff were welcoming and very courteous. Anyone looking for a ryokan experience, I highly recommend Yumotokan!
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Date of stay: May 2019
Location
Cleanliness
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from OnAir803385, お客様担当マネージャー at Yumotokan
Responded May 13, 2019
Dear AngelaL768 Thank you so much for stayed our Ryokan and reviewing us. The Management and Staff would like to thank you for the wonderful comments. Moreover we appreciate your recommendation of our place to welcoming others. We are looking forward to see you again. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mandyak wrote a review Mar 2019
London34 contributions31 helpful votes
It was our first time going to an onsen hotel and it did not disappoint. We got to the train station and called up the hotel, a shuttle came a few minutes later. On arrival at the hotel, we got taken straight to the Karoi lounge for check in. The way there seemed a little confusing as you have to take the lift and walk down a corridor etc. But you will find your way quite easily afterwards as it's well signposted. We were given snacks and explanation of the hotel etc. We were able to choose our yukata (how cool is that!), also complimentary face and eye mask for the lady! Then got taken to our room which has an open-air onsen. Great for the cool season we went, if not it would have been way too hot. During the stay, we were able to use all the facilities at the Karoi lounge, foot spa, massage chair, drinks & snacks! It wasn't busy at all. Dinner and breakfast was amazing! You get allocated a private room for meals and once you arrive, food are already on the table. Amazing presentation and tastes! All staff at Yumotokan are very friendly and helpful! We checked out on our last day and obviously going to the wrong lift. The staff quickly saw and guided us all the way to the lobby and helped us queue our luggage onto the next shuttle. Great service great hotel!
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Date of stay: March 2019
Value
Cleanliness
Service
Trip type: Traveled as a couple
Room Tip: Definitely choose the Karoi experience!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from OnAir803385, お客様担当マネージャー at Yumotokan
Responded Mar 25, 2019
Dear mandyak Thank you so much for stayed our Ryokan and reviewing us. The Management and Staff would like to thank you for the wonderful comments. Moreover we appreciate your recommendation of our place to welcoming others. We are looking forward to see you again. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Happyholidays wrote a review Feb 2019
Toronto, Canada119 contributions60 helpful votes
We stayed in a Hanare room which is the “semi exclusive” area. What was most amazing was the kaiseki dinner. We were very impressed by the high quality of ingredients, creativity in presentation and novelty of dishes (eg ask about the Japanese style truffle eggs). Each room in the Hanare section has a private onsen in-room which comes handy as the public baths were extremely busy. We stayed immediately before the lunar new year holidays so there were a lot of tourists from Korea, Hong Kong, Taiwan and China. There was one time I tried going to the public women’s bath and all the shower stalls were full. Fortunately they have 4 public bath areas as well as family baths for booking so even if you don’t have a private bath in your room, you can still enjoy the onsen experience. Given the crowds and large size of the complex, not sure if the experience would’ve been as good in the non-Hanare areas but we definitely enjoyed our stay.
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Date of stay: February 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from OnAir803385, お客様担当マネージャー at Yumotokan
Responded Feb 5, 2019
Dear Holidaymoody Thank you so much for stayed our Ryokan and reviewing us. The Management and Staff would like to thank you for the wonderful comments. Moreover we appreciate your recommendation of our place to welcoming others. We are looking forward to see you again. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vee wrote a review Dec 2018
14 contributions2 helpful votes
+1
I booked this stay sort of blindly off of internet reccomendations, one of the key components being I did not see anywhere posted on their website that they restricted tattoos from using the public onsen and they also offered an outdoor bath room option, so in case I missed it, I’d be fine. There are a few reviews from 2015 stating they were not allowed in the onsen; I had no such problems as a white female with bright green hair, lip piercing and I have tattoos on my legs, both forearms and fingers. The Chinese tourists stared in horror as I undressed but that was about it! So, this is a tattoo friendly onsen! The food alone is worth the stay here, everything is presented as beautifully as it is DELICIOUS and the girls in the dining room were unbelievably sweet and patient with my lackluster Japanese skills! But again, the food was a pure delight! The omi beef, the soy braised fish and noodle dish were exquisite. Be advised some of these textures are not for everyone, but I do encourage Western visitors to try everything! Some of the things I had, I have no idea what they were but they were all tasty, even the natto! The room was very comfortable, as well, and had a ton of amenities. I felt silly for packing as many toiletries as I did once I saw! I took advantage of the 5th, 8th and 11th floor onsens and found all three to be delightful, well stocked with a variety of amenities and comfortable. This is a great stop on your travels through Japan to take it slow and treat yourself. Be advised you can call the hotel for the shuttle once you arrive at the station but I, myself, enjoyed taking the 20 min walk through the town to get to the inn. I hope to return one day to share my experience with friends or family! Thank you again for a truly lovely accommodation!
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Date of stay: December 2018Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from OnAir803385, お客様担当マネージャー at Yumotokan
Responded Dec 19, 2018
Dear ViiD2 Thank you so much for stayed our Ryokan and reviewing us. The Management and Staff would like to thank you for the wonderful comments. Moreover we appreciate your recommendation of our place to welcoming others. We are looking forward to see you again. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dexperiencecurator wrote a review Dec 2018
Singapore199 contributions101 helpful votes
+1
Private in-room onsen is great but the kaiseki meals were gourmet meals by themselves. Our room had a private in-room onsen is at the exclusive part of the building complex. We had the semi western room with the normal chairs and beds but the room kept its distinct Japanese flavor with tatami mats, yukata, sliding doors and in-room onsen with cedar wood. Rooms were big and clean. Toilets and accompanying toiletries were high end. Keiseki meals were marvelous. Each dish was a wonderful experience by itself. I specially loved the salad with beads of olive oil dressing which were molecular creations by the kitchen. They also served ohmi beef with uni on top which was divine!
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Date of stay: November 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from OnAir803385, お客様担当マネージャー at Yumotokan
Responded Dec 4, 2018
Dear dexperiencecurator Thank you so much for stayed our Ryokan and reviewing us. The Management and Staff would like to thank you for the wonderful comments. Moreover we appreciate your recommendation of our place to welcoming others. We are looking forward to see you again. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KinShen wrote a review Nov 2018
Singapore, Singapore17 contributions9 helpful votes
+1
After reading rave reviews about this place, I had huge expectations on Yumotokan - and was really looking forward a great Onsen Ryokan experience. I arrived at Ogoto Onsen JR about 6:30pm and proceeded to call for pick-up. My booking name wasn’t found (which got me a little worried) but I was assured by the driver that they would sort it out at the hotel. Long story short - my booking was indicated as “No Show” even though I changed my booking dates on booking.com. The hotel tried to justify that they did not know bla bla.. throughout this whole process I didn’t felt like I was given a clear explanation on why this happened and they felt sorry for my situation. I was told to go for dinner at 8pm when it’s already 19:30 when they got my room ready. I requested for a later timing as I mentioned I wanted to shower first after a Long day but was refused. When we were shown into the room, there was no serving of tea as typical ryokan stays, when we finished dinner and got back to the room, bed was not made and I had to call and ask them to prepare the futons. Overall in all, an extremely disappointing stay. I was expecting “omotenashi” and for the price of USD$440, definitely there’s room for improvement, I think it’s a great place but perhaps just my luck, I wished the staff were better trained to deal with such a situation and assured the customers and provide an excellent stay irregardless.
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Date of stay: November 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from OnAir803385, お客様担当マネージャー at Yumotokan
Responded Dec 4, 2018
Dear KinShen Thank you very much for your visit us. We apologize for made you feel uncomfortable during your recent visit. We are very sorry. We looked into the cause and we found out why the matter happened. We received your reservation via Booking.com and received first request about changing date. Then changed check in date Nov.28th to 27th at first time. But we overlooked second request which changed date Nov.27th to 28th. We deeply regret we should have listened you carefully and find cause at that time. Moreover we could not prepare your bedding because we did not contacted with relevant department in the confusion. We apologize our service did not meet your expectations.And we will make every effort to see that this never happens again. We would also like to thank you for your quick follow-up and kind comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$146 - $318 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiShiga PrefectureOtsuOgoto Onsen
NUMBER OF ROOMS
69
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Frequently Asked Questions about Yumotokan
Which popular attractions are close to Yumotokan?
Nearby attractions include Ogoto Onsen Kanko Park (0.10 miles), Kawachi Shrine (0.7 miles), and Ogoto Shrine (0.5 miles).
What are some of the property amenities at Yumotokan?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Yumotokan?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Yumotokan?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Yumotokan?
Yes, free parking is available to guests.
What are some restaurants close to Yumotokan?
Conveniently located restaurants include Ogoto Onsen Biwako Ryokusuitei, Biwako Hanakaido, and Kiyomoto.
Are there opportunities to exercise at Yumotokan?
Yes, guests have access to a sauna during their stay.
Does Yumotokan have an airport shuttle?
Yes, Yumotokan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Yumotokan offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Yumotokan?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.
Are there any historical sites close to Yumotokan?
Many travelers enjoy visiting Hosenin (4.1 miles), Oharano Sato (4.1 miles), and Enryaku-ji Yokawachudo (2.5 miles).