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1/29/2018 1/30/2018
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    Biwako Hotel

    2-40 Hamamachi, Otsu 520-0041, Shiga Prefecture
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    1/29/2018 1/30/2018
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    Traveler (464)
    Room & Suite (163)
    Dining (56)
    • Excellent36%
    • Very good50%
    • Average11%
    • Poor2%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Family Rooms
    Laundry Service
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Jan 29Jan 30
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (343)
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    1 - 5 of 34 reviews

    Reviewed 3 weeks ago via mobile

    The negatives I would say were the lack of English communication from the hotel staff but overall they were very friendly and tried to be helpful. The hotel boasts a superb breakfast and fantastic onsen. Together with the generously large rooms overlooking Lake Biwa the...More

    1  Thank Rupert S
    Response from 琵琶湖ホテルBL, Front YAMAMOTO at Biwako HotelResponded 3 weeks ago

    Thank you for choosing BIWAKO HOTEL. Thank you for contributing the impression of the trip. We apologize that communication in English was insufficient. We will make an effort to become better at English than We are even now. Hot spring of our hotel is a...More

    Reviewed November 7, 2017 via mobile

    We got the twin room with breakfast and extra bed. The room is clean, big enough for us and with floor to ceiling view of Lake Biwa: refreshing during the day and romantic at night because of the lighted ferries passing-by and the flower fountains....More

    Thank Lavern2014
    Response from 琵琶湖ホテルBL, Front YAMAMOTO at Biwako HotelResponded November 13, 2017

    Thank you for enjoying scenery and stay. Because our hotel is all rooms lake view, you can overlook Lake Biwa from the room. You can look at the flower fountain of specialty of Otsu from the guest room. Our hotel has hot spring facilities man...More

    Reviewed October 5, 2017

    We were so happy that instead of staying in the large city of Kyoto, we chose the quaint yet vibrant large town of Otsu. The restaurants, shopping and historical wonders were all within a few minutes via train or by foot. The hotel was very...More

    Thank Laura S
    Response from 琵琶湖ホテルBL, Front YAMAMOTO at Biwako HotelResponded October 7, 2017

    Dear, Laurabsachs Thank you for enjoying scenery and stay. We got words of the praise for the staff and we are very honored. Because our hotel is all rooms lake view, you can overlook Lake Biwa from the room. Our hotel is the location that...More

    Reviewed August 29, 2017 via mobile

    Found black mould on the shower-stand. I had told the front-desk receptionist who later sent a clean lady to rub the floor with bleaching agent. It's a bit better now but the gaps between the tiles are still full of mould. I m quite disappointed...More

    Thank Alison Y
    Response from 琵琶湖ホテルBL, フロント オフィス マネージャー at Biwako HotelResponded September 1, 2017

    Dear Ms. Alison Y Thank you very much for staying with us at the Biwako Hotel. However, we unfortunately found out the negative feedbacks on the internet site, saying that you had experienced several unsatisfactory issues during your stay here in Biwako. We sincerely apologize...More

    Reviewed August 18, 2017

    Facing Lake Biwa, a lake of five million years old, Biwako Hotel is absolutely a great place to enjoy Lake Biwa. Exterior of the hotel symbolizes a boat, and the color symbolizes water. It stands out perfectly matching the surrounding environment. Although staff are mostly...More

    Thank Annie C
    Response from 琵琶湖ホテルBL, Front manager at Biwako HotelResponded August 18, 2017

    Dear, Annie C Thank you for contributing the impression of the trip. We read such a wonderful impression and we are very glad. The appearance of the hotel was designed in the image of a passenger ship. The color of the outer wall expresses Mt....More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Room Service
    • Laundry Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Price range
    • $97 - $388 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 171
    • Reservation Options
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    • Location
    • Japan >
    • Kinki >
    • Shiga Prefecture >
    • Otsu
    • Also Known As
    • Biwako Hotel Otsu
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    Traveler (464)
    Room & Suite (163)
    Dining (56)
    Pool & Beach (2)
    Hotel & Grounds (253)
    Bathroom (43)
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    Questions & Answers
    Blake K
    February 12, 2017|
    Response from 133dickyc | Reviewed this property |
    I don't think they have rooms with hot tub in the balcony. They only have a public hot tub both inside n outside on 4th floor. You may confirm on the website.
    Blake K
    February 12, 2017|
    AnswerShow all 2 answers
    Response from 旅好きじいさん | Reviewed this property |
    Not any room has hot tub on the balcony of this hotel. There is public bath on 4th floor. The public bath has tub on the balcony. But no family bath is not equiped.
    Google Translation
    Room Tips
    "Lake view room"
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    "823 most rooms have a good view of the lake"
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    "The aqua room is worth the extra yen, especially because of the free minibar"
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    "All rooms have wonderful lake view."
    Read review
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