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Smile Hotel Otsuseta

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48 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Hoofddorp, The Netherlands
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 19, 2016

Generally we only slept here during sightseeing in Kyoto. For this purpose hotel is fine (good to be out of the city vibe) Staff does not speak english very well but tries to help were needed Deluxe Rooms are spacious (for japanese standards) Bed comfy and not so hard like in most Japanse hotels, offered us a good night rest.... More 

Thank FamilieHotello
Bangkok, Thailand
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 18, 2016

I stayed here with my family for 4 night. I choose this hotel because it near JR train. The hotel is very close to the seta station. There are two mini-mart near the hotel. There are many restaurants near the hotel also but they are closed early. The breakfast is breads, salad, sausages, soups, coffee. If you have JR pass... More 

1 Thank Mahitorn K
Gold Coast, Qld, Australia
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 12, 2016

Being the high season, prices in Kyoto were ridiculous so decided to stay in the suburbs....17 mins by JR train from Kyoto (so if you have a JR pass, it is included)..get out at Seta station (5th stop). It is 1 minute walk from the station so ideal. Room was small (as per all Japanese hotels) but very clean and... More 

1 Thank Wokka25
Bandar Seri Begawan, Brunei Darussalam
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 20, 2016

The location is pretty convenient, less than a 5 minute walk to a train station. There are some nice little restaurants near the hotel, as well as a supermarket. The room I was in had a pretty decent bathroom with a nice shower, and the rooms were fairly quiet. The hotel was clean and had an alright breakfast. The room... More 

Thank Diyana A
Coralville, Iowa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 21, 2015

We stayed at this hotel for six nights while in Otsu on business. At first glance, I was concerned about the property as it is very nondescript. The lobby is very small, unimpressive, and even appears worn. The staff were very nice - although beware that they do not speak English (we resolved this problem by using Google Translation which... More 

1 Thank KRJ101
Luzon, Philippines
Level Contributor
146 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed April 28, 2015

Had an overnight stay at this hotel, the staffs are friendly, accommodating, and hospitable. The food in the hotel was good. It is located near the train station, so traveling anywhere from the hotel is convenient.

1 Thank Marian B
Christchurch, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 20, 2015

The hotel looks uninviting from the outside and its closeness to the station made us wary of the potential for railway noise. We were surprised to find our twin room was spacious, very clean and being on the 2nd floor, very convenient for the services on offer. The breakfast is self service - so no idea why other reviews says... More 

1 Thank Arthur A
Bangkok, Krung Thep, Thailand
Level Contributor
109 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed April 18, 2015 via mobile

The hotel is an average hotel close to Seta station. Breakfast is decent the wifi is available only in the lobby and 2 nd floor. The hotels is about 20 mins subway ride away from Kyoto station. Rooms are big by Japan standards. Do not stay here if you have hotel options closer to Kyoto station.

1 Thank Nitin D
Level Contributor
45 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 17, 2014 via mobile

I stayed a few nights on business in Seta. It's a very good value choice if you need somewhere to sleep, is right by Seta station, and opposite the bus station. I found the rooms to be spotlessly clean and about the same size as any Japanese business hotel. There is a free breakfast buffet with a Japan-style continental breakfast... More 

1 Thank DesertVampire
Los Angeles, California, United States
Level Contributor
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed February 22, 2013

I booked one night at the Smile Hotel based on it's three star status on the Agoda website and its photos representing a clean and spacious looking room. When we arrived, we discovered a squalid, completely unsanitary room complete with mold on the bathroom and bedroom, stains (yep, that's right), and torn wallpaper. The hallway outside was in similarly poor... More 

10 Thank Evvie C
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28 photos of this hotel

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All Traveler Photos (19)
Bathroom (4)
Room/Suite (5)
Other (10)

Management photos: Courtesy of the property manager

All Management Photos (9)
Hotel & Grounds (3)
Bathroom (1)
Room/Suite (5)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free High Speed Internet ( WiFi )
  • Free Breakfast
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Parking: 15 ... more   less 

Additional Information about Smile Hotel Otsuseta

Address: Otsu, Otsu 520-2144, Shiga Prefecture
Location: Japan > Kinki > Shiga Prefecture > Otsu
Price Range: $52 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smile Hotel Otsuseta 3*
Number of rooms: 94
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