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Star Gate Hotel Kansai Airport

1 Rinku Orai Kita, Izumisano 598-8511, Osaka Prefecture
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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  • Rinku Premium Outlets
    0.4 mi
  • 4 star hotel
  • Free Wifi
Reviewed November 20, 2016
Close to the airport, very nice view
The hotel is just one train stop from Kansai airport, and is... more
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499 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Mijdrecht, Utrecht, Netherlands
Reviewed 1 week ago

spacy room with pectecular view to 2 sides. free shuttle to airport is pleasant. very near to the outlet wich is fun for a few hours shopping. shabushabu restaurant got down in quality since last visit.

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Helpful?
Thank Marcel D
roomrsv, フロント オフィス マネージャー at Star Gate Hotel Kansai Airport, responded to this review

Dear Marcel D Thank you very much for enjoying the service offered by our hotel, and enjoy the views from our rooms and around of outside of the hotel. We greatly appreciate your comment. We hope that if you decide to visit Osaka and Kansai International Airport area again in the future you will choose our hotel as your destination....

kuala lumpur
Reviewed December 15, 2016

We decided to book ourselves into Star Gate on our last night in Japan thinking that it would be faster and easier to get to the airport to catch our morning flight. We feel we made the right decision. The hotel is directly accessible to the JR train station for Rinku Town (one stop before the airport) but also provides...

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Helpful?
Thank ECKLKualaLumpur
roomrsv, フロント オフィス マネージャー at Star Gate Hotel Kansai Airport, responded to this review

Dear ECKLKualaLumpur We sincerely thank you for taking the time to share your feedback. We are sorry to hear that you didn't feel the overall experience matched up to your expectations and would appreciate the opportunity to learn more in order for us to improve on our hospitality and service. Hope to see you on another visit Osaka at our...

Hong Kong
Reviewed November 20, 2016

The hotel is just one train stop from Kansai airport, and is directly adjacent to the train station. I arrived after midnight and took a midnight bus from airport to the hotel. The bus actually stopped at the Washington hotel on the opposite side and I needed to walk around 100m to Star Gate. Would be perfect if the bus...

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Helpful?
Thank AndyKu
roomrsv, フロント オフィス マネージャー at Star Gate Hotel Kansai Airport, responded to this review

Dear AndyKu Thank you very much for staying at Star Gate Hotel on your recent trip to Osaka and for taking time to share your experience with us. We are very happy to know that you enjoyed your stay and overall hotel, rooms and location were to your satisfaction. We hope that if you decide to visit Osaka and Kansai...

Singapore, Singapore
Reviewed November 20, 2016 via mobile

Very near to airport but room looks a little tired. We were given a room at level 40 which we have a very nice view. As there is no air-conditioning during this period, the room is quite stuffy and we are not able to open the windows.

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Helpful?
Thank Edward L
roomrsv, フロント オフィス マネージャー at Star Gate Hotel Kansai Airport, responded to this review

Dear Edward L Thank you very much for staying at Star Gate Hotel on your recent trip to Osaka and for taking time to share your experience with us. We are truly sorry that your stay was far from what you expected. I apologize about the room and air-conditioning, we would like to consider the matter. We hope that if...

Reviewed November 14, 2016 via mobile

This is by far one of the worst hotels I've ever stayed in. There were no facilities in the room. The mini bar was empty. There were exactly two portions of powdered, old tea beside the kettle, but nothing else. The room itself was old, dated, and unrenovated. The carpet was filthy. The furniture was very dusty and un-cleaned. The...

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Helpful?
Thank BerlinBummler
roomrsv, フロント オフィス マネージャー at Star Gate Hotel Kansai Airport, responded to this review

Dear BerlinBummler Thank you very much for taking the time to write to us. I am truly sorry that you had such a disappointing visit because of the poor accommodation you stayed. This is obviously not the experience we want you to have at our hotel. However, thank you so much for giving us the opportunity to fix something wrong...

Reviewed November 14, 2016 via mobile

Just OK. if you want to go shopping at Rinku premium outlet and catch a flight on the morning. The room is quite old. However,big supermarket,Trials, near the hotel. The hotel provide a bus to airport.

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Helpful?
Thank Enzo C
roomrsv, フロント オフィス マネージャー at Star Gate Hotel Kansai Airport, responded to this review

Dear Enzo C Thank you very much for staying at Star Gate Hotel on your recent trip to Osaka and for taking time to share your experience with us. We are truly sorry that your stay was far from what you expected. I apologize about the room and furniture, we would like to consider the matter. We hope that if...

Calgary, Canada
Reviewed November 13, 2016

Close to Kansai airport and absolutely spectacular views of the airport out in the ocean. Rooms are comfortable and surprisingly large by Japanese standards. Expensive to get their from Shinkansen station in Osaka but certainly with while staying at this gem of a hotel

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Helpful?
Thank plle1
roomrsv, フロント オフィス マネージャー at Star Gate Hotel Kansai Airport, responded to this review

Dear plle1 Thank you for your taking time to write to us. We are glad to hear that you enjoyed staying with us. Star Gate hotel is the third highest hotel in Japan. We are proud of the view from the window, particularly the sunset in the sea is wonderful. We hope that if you decide to visit Osaka and...

Melbourne, Australia
Reviewed October 27, 2016

We had a room on the 52nd level and the view was great. The breakfast area on 54 was really good with plenty of offerings. Our room was previously used by a smoker but after a quick phone call we had a Air/Con delivered which rectified the problem. Obviously this Hotel is well located to the airport and the shuttle...

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Helpful?
Thank BigV_Melbourne
roomrsv, フロント オフィス マネージャー at Star Gate Hotel Kansai Airport, responded to this review

Dear BigV_Melbourne Thank you very much for staying at Star Gate Hotel on your recent trip to Osaka and for taking time to share your experience with us. We are very happy to know that you enjoyed your stay and overall hotel, rooms and location were to your satisfaction. We hope that if you decide to visit Osaka and Kansai...

Fort McMurray, Canada
Reviewed October 22, 2016 via mobile

Last night on our trip we wanted to stay close to the airport and have a relaxing night. Very easy access from the train line and easy to find. The staff is very nice and our room and view was amazing. You can see both the ocean and city. Very clean and comfortable with vod. Close to shopping and entertainment....

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Helpful?
Thank MonocleKitty
roomrsv, フロント オフィス マネージャー at Star Gate Hotel Kansai Airport, responded to this review

Dear MonocleKitty Thank you very much for staying at Star Gate Hotel on your recent trip to Osaka and for taking time to share your experience with us. Wonderful to hear that you were happy with our service and view from guest room . It is our greatest pleasure to know that you have enjoyed your stay. We would like...

Dubai, United Arab Emirates
Reviewed October 13, 2016 via mobile

Very old rooms, well maintained however. Nice view from upper floor restaurant. Polite service. Train to the city downstairs. Mall adjacent the hotel. Standard hotel at an expensive price I guess. Do not expect more

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Helpful?
Thank searcheangel
roomrsv, フロント オフィス マネージャー at Star Gate Hotel Kansai Airport, responded to this review

Dear searcheangel Thank you very much for staying at Star Gate Hotel on your recent trip to Osaka and for taking time to share your experience with us. We are truly sorry that your stay was far from what you expected. I apologize about the room and furniture, we would like to consider the matter. We hope that if you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Situated in Kansai Airport, Star Gate Hotel Kansai Airport is the perfect place to experience Osaka and its surroundings. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Rinkū Town Station, Izumisano Station, Kansai International Airport.Free high speed internet (Wired & Wireless "Wi-Fi") access in all guest rooms. ... more   less 

Additional Information about Star Gate Hotel Kansai Airport

Address: 1 Rinku Orai Kita, Izumisano 598-8511, Osaka Prefecture
Location: Japan > Kinki > Osaka Prefecture > Izumisano
Price Range: $81 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Star Gate Hotel Kansai Airport 4*
Number of rooms: 358
Reservation Options:
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Also Known As:
Ana Gate Hotel Osaka
Ana Gate Izumisano
Star Gate Hotel Kansai Airport Osaka Prefecture, Japan - Izumisano
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Questions & Answers

Here's what travelers have asked, with answers from Star Gate Hotel Kansai Airport staff and other travelers.
17 questions
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Questions? Get answers from Star Gate Hotel Kansai Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Look for a corner room, on the highest available floor, for the best views”
 of 5 bubbles wjsmith309, Oct 11, 2016 | Read review
“The higher floors offer exceptional views of Osaka's Bay @ KIX -- and the elevators are speedy and quiet.”
 of 5 bubbles HaljoHal, Oct 5, 2016 | Read review
“Rooms on the top floors are good.”
 of 5 bubbles radha61, Aug 20, 2016 | Read review
“Non-Smoking RQ via Jaran”
 of 5 bubbles Reina760, Jun 9, 2016 | Read review
“Request for a high level room”
 of 5 bubbles cheejasmine, Jun 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question