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239-9 Ohamacho, Toba 517-0015 Mie Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (157)
Dining (57)
Room & Suite (36)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 110 hotels in Toba
Location
Cleanliness
Service
Value
Hotel
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Bar / lounge
Game room
Entertainment staff
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Restaurant
Complimentary tea
Snack bar
Special diet menus
Vending machine
Fishing
Karaoke
Shuttle bus service
Banquet room
Meeting rooms
Spa
Hot spring bath
Massage
Baggage storage
Gift shop
Non-smoking hotel
Shops
24-hour front desk
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Harbor View
Languages Spoken
English, Chinese, Japanese

Location

Full view
63Somewhat walkable
Grade: 63 out of 100
44Restaurantswithin 0.75 miles
15Attractionswithin 0.75 miles
176Reviews1Q+A1Room tip
Traveler rating
  • 34
  • 71
  • 49
  • 17
  • 5
Time of year
Traveler type
Language
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  • English
Feijunior wrote a review Jun 2019
Hong Kong, China82 contributions
You will get shock with the gorgeous scenery when you step in the lobby 5/F, wide and comfortable view with free welcome drinks - that’s so amazing! However, when you just step into the room,nightmare started! In our room 2/F there are so many cockroaches in the bathroom and sleeping room (crawling around on the walls,the floor and even on the beds) it’s so horrible and disgusting! I had never expected this in Japan, very pity!
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Date of stay: June 2019
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aichii wrote a review Apr 2019
Nagoya, Japan268 contributions151 helpful votes
Booked this hotel at the last minute. There is a free shuttle bus that runs from Toba station between 2.45 and 6 pm (that's the last one) Wet towels were handed out by the driver which was an unexpected extra. The reception staff spoke great English and made the checkin procedure effortless. Room on the 8th floor (Sakura) was beautiful.It appeared to have been recently refurbished with twin beds on a step up platform.Beautiful seaviews out to a docked cruise ship and the wifi in the room worked well. Between 2.30 - 6.30 the hotel provides a welcome drink service for guests (1 alcoholic drink per person) plus numerous soft drink and hot options.There was even a Japanese tea ceremony demonstration by one of the staff who again spoke great English. The 5th floor provides a comfortable seating area with great views onto the water. Breakfast the next morning was served on the 4th floor.The selection was good (especially for Japanese food) but the restaurant lacked any real atmosphere. The hot spring baths are on the 1st or 2nd floors.It was quite a walk to get there as the 6th,7th and 8th floors are in a different part of the hotel.This means taking 1 elevator or the stairs to the 5th floor and then another to the 2nd floor. There was no English signage in the bath area so it might be a little confusing for English speakers but the reception hand out an English sheet which explains things in simple terms.The bath was completely empty after 09.30 (closes for cleaning at 10) All in all an excellent value stay.Would definitely come again if I could get a Sakura room. For those who plan to use the hot springs the rooms on the 2nd,3rd and 4th floors are much more convenient.
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Date of stay: April 2019Trip type: Traveled solo
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Janice293 wrote a review Oct 2018
Andover, Ohio30 contributions7 helpful votes
Stayed here on a tour of Japan. The location is beautiful, the food was good, but our rooms were moldy with dirty walls and peeling wallpaper. Dim lights made the dirty floors less obvious. Was not the charming ryokan I imagined. Only free drinks at the happy hour made it tolerable.
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Date of stay: October 2018Trip type: Traveled with friends
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amarcord1 wrote a review Sep 2017
Belgrade, Serbia112 contributions32 helpful votes
Toba Grand Hotel is a 4-star Japanese style hotel set on the seafront promenade on the Pacific coast. We stayed in a 4-bed room which is clean and well equipped. The room has a breathtaking ocean view. Especially attractive is the view of the ocean bay from the hotel lobby. A luxury dinner is included in the price. Guests have at disposal an Onsen public bath and appropriate Japanese clothing. Guests also have free bus transfer to the Toba railway station. The staff is friendly and very kind. All in all, the hotel deserves the highest rating. .
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Date of stay: September 2017
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
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Osakaminami wrote a review Nov 2016
Osaka8 contributions1 helpful vote
+1
It was our 10th wedding anniversary and we stayed at Toba Grand. It's a lovely hotel with pleasant olden charm. The views overlooking the ocean and bay are truly magnificent! We received free pickup service from the Toba train station. Upon arrival we receive wonderful service from reception. She was absolutely kind, polite and very courteous in serving us and checking us in to our room. We experienced very friendly and professional service from all the hotel staff through our stay. The hotel lobby is a great place to relax and take in the view overlooking the islands and bay. The food was delicious and there was a great selection of food to choose from at dinner and breakfast. The restaurant staff were all very attentive and friendly. We even received a free wedding anniversary gift when we went to have our dinner. The room was very spacious and clean with everything available to make the stay comfortable and relaxing. There is an Onsen public bath on the bottom level where you can enjoy a nice Japanese Onsen experience. There is also an exit where can experience the Onsen outdoors overlooking the beach and ocean. The drivers were very friendly when picking us up and dropping us off the next morning. We're absolutely happy and would highly recommend this hotel to anyone when visiting Toba, Japan. The hotel staff are very nice and make the stay so much more comfortable. Thank you Toba Grand! どうもありがとうございました
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Date of stay: November 2016
Value
Rooms
Service
Trip type: Traveled as a couple
Room Tip: best views
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PRICE RANGE
$162 - $639 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuTokaiMie PrefectureToba
NUMBER OF ROOMS
82
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Frequently Asked Questions about Toba Grand Hotel
Which popular attractions are close to Toba Grand Hotel?
Nearby attractions include Toba Bay (0.5 miles), Toba Marche (0.7 miles), and Toba Ichibangai (0.7 miles).
What are some of the property amenities at Toba Grand Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Toba Grand Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Toba Grand Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Toba Grand Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Toba Grand Hotel?
Conveniently located restaurants include Sea Horse, The Kaiya, and Cafe Lounge.
Are pets allowed at Toba Grand Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Toba Grand Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Toba Grand Hotel?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to Toba Grand Hotel?
Many travelers enjoy visiting Hinjitsukan (3.1 miles), Meotoiwa Front Approach (3.1 miles), and Old Residence of Seihaku Irako (0.8 miles).
Does Toba Grand Hotel have any great views?
Yes, guests often enjoy the harbor view available here.