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Kanaya Hotel Kinugawa

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88 Reviews from our TripAdvisor Community

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Showing 14: English reviews
fossacaprara
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A true experience of Japanese lifestyle in the beautiful Japanese rooms. Nice staff, and excellent service since some staff members speak English. The dinner as well was a unforgettable experience since they re-interpreted Japanese classic cuisine and we appreciated their creativity. We thought the hotel was uncomfortably distant from Nikko monuments, but actually we have added another experience to the... More 

Helpful?
Thank LandFFossacaprara
Jakarta
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 13, 2016 via mobile

I can't say enough good thing about this hotel. We were wowed since the first time we stepped in to the hotel. Service is beyond excellent, hotel is nicely designed and in top notch condition, amenities are more than you can use and food is delicious! We stayed at room 500, the Japanese style suite room with private onsen. The... More 

Helpful?
Thank travelleria
Singapore
Level Contributor
65 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed December 26, 2015

This hotel is all about you, as the guest. When I pulled up at the hotel lobby, the bell-boy unloaded my luggage and parked the car for me, right outside the lobby. You would be ushered to a lounge and be given hot towels and refreshments while they processed your documents. Next you would be led to your room when... More 

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Thank HXZ_HZX
Switzerland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 26, 2015

I spent 3 days with my family (kids: 7 & 8 years) in the Kinugawa Kanaya Hotel. I am a very spoiled customer but can say: Wow! What a great and deep experience. We felt welcomed from the very first minute. We loved the very friendly and attentative service be it in the restaurant or at the reception. The hotel... More 

Helpful?
4 Thank Peter K
Ipoh
Level Contributor
64 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed February 2, 2015 via mobile

It is long overdue review as we stayed in the Hotel last winter. Kanaya located just beside the Kinugawa river, and within 5 minutes walking distance from the Kinugawa Onsen Train Station. It is a Japanese westernised type of hotel where we have option to stay at Japanese or western style room. We have selected the Western Room as we... More 

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Thank Tedbeh
Los Angeles, California
Level Contributor
69 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed January 11, 2015

I have just read the bad reviews and i have to laugh. what i loved about staying at the kanaya hotel in nikko was the complete Japanese experience. I loved being the only American probably in the town. I thought the food was beautifully prepared and delicious. the hot spring area was clean and well kept. The massage in my... More 

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Thank jaynezak
nashville, TN
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 15, 2014

We booked this hotel for four nights to see Nikko national Park and the UNESCO temples and shrines. It is 40 minutes by train and bus from the shrines and then another 40-50 minutes from Chuzenji Lake. If the hotel was world class nada bargain that would be one thing, but it is not. It's a nice hotel with excellent... More 

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Thank jkear
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 14, 2014

Our room contained this book singing the praises of self-described "Dapper" Japanese hotelier John Kanaya and his dedication to modernizing the Japanese hotel experience. Without fail we can say after having spent ten days in Japan, this is the worst hotel in which we have stayed. Our room had two twin beds when we asked for a king-size bed, no... More 

Helpful?
Thank Shaifeingold
SE Asia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 2, 2014

This hotel is very overpriced - $600 US per night - for what it is. It is one of the most expensive hotels I have ever stayed in and also one of the worst. I emailed to book a spa treatment for both myself and my husband 5 days before our planned trip and was told the spa was female... More 

Helpful?
2 Thank Hyper-parent
Tokyo, Japan
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 13, 2014

The Hotel has a beautiful elegant feel about it. The staff were extremely helpful. If there were language difficulties there was always someone at hand to help out and the food was elegantly served. Our room at its private Onsen that made it even more special.

Helpful?
2 Thank George B
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Spa
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service

Additional Information about Kanaya Hotel Kinugawa

Address: 1394 Kinugawa Onsen Ohara, Nikko 321-2522, Tochigi Prefecture
Location: Japan > Kanto > Tochigi Prefecture > Nikko > Kinugawa Onsen
Price Range: $622 - $1,011 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Kanaya Hotel Kinugawa 4.5*
Number of rooms: 39
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Also Known As:
Ryokan Kanaya Hotel Nikko
Hotel Style:
#1 Family Hotel in Nikko
#3 Onsen Hotel in Nikko
#4 Luxury Hotel in Nikko
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