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2204 Nikko, Nikko 321-1415 Tochigi Prefecture
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Traveler (330)
Room & Suite (391)
Dining (90)

About

#1 of 163 hotels in Nikko
Location
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Value
Travelers' Choice 2019 Winner
Certificate of Excellence
This is a secluded Japanese building in Nikko. Wrapped in lush nature with a theme of "the hospitality of a garden with four seasons", Okunoin Hotel Tokugawa waits to greet everyone. Each room has its various charms such as the open-air spa room, the seasonal themed room, and the water themed villa. When shown to you room, hot water will be poured into a pot with flowering tea. Upon contact the splendid scent will expand to fill the room. At the rich "colors of the seasons" open-air spa, unwind your body and mind in the water of Nikko hot springs as you stretch out. Have the local cuisine of Nikko and seasonal ingredients for your meal. Hot things are served hot and cold things are served cold. All dishes are made with a desire for hospitality. The 4-season garden that changes colors and appearance together with the time. We hope you enjoy the easy flow of time here.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Free breakfast
Free shuttle or taxi services
Banquet room
Spa
Concierge
Parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Shuttle bus service
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Room features
Air conditioning
Private balcony
Room service
Refrigerator
Flatscreen TV
Room types
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Charming
236Reviews25Q+A24Room tips
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Robin S wrote a review May 2020
48 contributions9 helpful votes
My wife and I stayed there for 2 nights!! It was fantastic!! Great food, great rooms, great coffee, etc. There are a few rooms that you can go and just relax and look at the beautiful garden and drink tea. It is located in a quiet area of Nikko. They have shuttle buses to pick you up and bring you places. The staff were very friendly!
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Date of stay: May 2020Trip type: Traveled as a couple
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simonc762014 wrote a review Mar 2020
London, United Kingdom636 contributions85 helpful votes
+1
A belated review (stayed in July 2019) and our first time to Japan and the second hotel we stayed at. Had we not stayed at the next hotel on our itinerary (Honke Bankyu) I would have given this a 5 star rating, however for the price we paid in hindsight I feel there just was not enough value for money. We were picked up by a very friendly and engaging Sri Lankan guy from Nikko train station and driven back to the hotel....this was the most welcoming member of staff we had on our one night stay here. The hotel is really beautiful, especially the gardens and the forest outside the hotel, we enjoyed the hot tub on our balcony and the onsen within the hotel. The dining rooms for dinner were really nice and intimate and the staff were absolutely lovely, trying hard to please us despite the obvious language barriers, they were always smiling and efficient. The food itself was very good, a bit too much jelly-like textures going on for my liking and although it was superbly presented and very varied it was not as good as the food we experienced in the next ryokan we stayed at which was considerably less expensive than this one. The massage chair was an interesting feature and the onsen was clean and refreshing. In conclusion this is a very nice hotel, which is starting to look a little dated in certain areas, but in order to get top marks they need to improve on what they offer, or reduce their price accordingly. At these prices you expect everything to be absolutely flawless and it wasn't quite there.
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Date of stay: July 2019
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CG1026 wrote a review Feb 2020
Brooklyn, New York8 contributions4 helpful votes
My husband and I visited Okunoin Hotel Tokugawa for two nights in January during a six-week trip through Asia, and it was one of the highlights of our trip. The entire staff was incredibly kind and accommodating and every detail of our stay was thoughtfully planned an executed. We stayed in one of the western hotel rooms, which was very comfortable and spacious (a rarity in Japan). We enjoyed four traditional Japanese meals during our stay, which were incredible experiences. The hotel has separate men's and women's baths, as well as private baths which you can reserve for a small fee, which we did on both nights of our stay. Overall, the whole experience was relaxing and restorative and one of the unexpected favorite parts of our whole trip. Thank you to everyone at Okunoin Hotel Tokugawa!
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Date of stay: January 2020
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Room Tip: You can select Japanese or Western rooms.
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Mutandis wrote a review Jan 2020
Croydon, United Kingdom191 contributions153 helpful votes
The Okunoin Hotel Tokugawa aims to provide a level of service expected of a luxury hotel. It falls short in some areas, but the obvious commitment of the staff to customer service makes those shortcomings easily forgivable. We chose to stay at the Tokugawa because it offers traditional ryokan hospitality in close proximity to the main attractions of Nikko. We thought we’d probably be able to walk to and from Tosho-gu and that proved to be the case (it’s about 20 minutes on quiet roads – the Imperial Villa is only a 10 minute walk away at most). Our willingness to walk (or indeed, to pay for a taxi) did give rise to some confusion on the part of staff, who seemed to struggle to understand why anyone would not take the free hotel bus at all times. We did indeed eventually use the bus to return to the station, but only because the timing suited us. On arrival at the hotel, we were greeted warmly and provided with a welcome drink. Each of the many tables in the lobby had a small glass bowl containing a single exotic fish. To me, these lonely fish were rather a sad sight and an example of hotel management’s idea of luxury being occasionally off-kilter. Perhaps some flowers might be more appealing? Our inclusive dinner and breakfast were excellent. Food is served in individual dining rooms by friendly members of staff. Our server behaved a bit like a kindly school canteen worker, with us playing the part of school children at risk of not eating everything served to us. Her aim was clearly to maximise our understanding and appreciation of what we were eating, and we very much welcomed her attention and commitment. We stayed in the older “Ginryu” part of the hotel. Our room had a large balcony with a private onsen overlooking a lovely garden and wooded hills beyond. The room, balcony and surrounding gardens were exceptional and justify a stay at the Tokugawa on their own. This was my second visit to Nikko, whose attraction lies in the natural, wooded surroundings of its beautiful temples. The rural location of the Tokugawa enhanced and complimented our enjoyment of lovely Nikko.
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Date of stay: December 2019
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in0r wrote a review Oct 2019
Los Angeles, California230 contributions19 helpful votes
We loved our experience at the Okunoin Hotel Kokugawa. The hotel was beautiful, the scenery was relaxing, the food was excellent and the service was above and beyond. During the day we took advantage of the hotel shuttle and went sightseeing. At night we had a very special dinner in a private room followed by a soak in the outdoor onsen in the rain. All in all, it was a very magical 2 days.
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Date of stay: October 2019
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PRICE RANGE
$371 - $668 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTochigi PrefectureNikkoNikko Onsen
NUMBER OF ROOMS
22
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Frequently Asked Questions about Okunoin Hotel Tokugawa
Which popular attractions are close to Okunoin Hotel Tokugawa?
Nearby attractions include Taiyuimbyo Shrine (0.6 miles), Nikko Tamozawa Imperial Villa Memorial Park (0.5 miles), and Kammangafuchi Gorge (0.5 miles).
What are some of the property amenities at Okunoin Hotel Tokugawa?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Okunoin Hotel Tokugawa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Okunoin Hotel Tokugawa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Okunoin Hotel Tokugawa?
Yes, free parking is available to guests.
What are some restaurants close to Okunoin Hotel Tokugawa?
Conveniently located restaurants include Lancatlgue Cafe Nikko, Nikko Coffee, Goyoteidori, and Bell.
Are there any historical sites close to Okunoin Hotel Tokugawa?
Many travelers enjoy visiting Taiyuimbyo Shrine (0.6 miles), Yomeimon (Main Gate) (0.8 miles), and Nikko Futarasan Shrine (0.7 miles).
Is Okunoin Hotel Tokugawa accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.