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We chose this ryokan due to this proximity to the heritage sites. We just walked from the hotel to the sites and had a wonderful time. The hotel also provided us with shuttle service from the NIkko-tobu station and back. A wonderful gesture.
Nikko Tokanso ryokan was our place to stay at for two nights. Perfectly located next to the Nikko world heritage sites. Great service, including pick up from station. Good meal concept, preparing the hot dish by your own at your table with an open fire...More
A short bus ride away from the train stations. Close to the shrines
Been to japan over 20 times, this is the first time receiving such poor service at a ryokan. Staff were cold and mostly unwilling...More
Our stay coincided with a elementary school stay. The kids were basically running around the whole place and screaming at the top of their voices. Nothing was done by the hotel staff.
The onsen was also closed for the school and nobody told us about...More
We stayed here for a night at the beginning of November. We arranged by phone and online for pick-up at the Tobu Station and the driver was there with a placard. We were too early for room check-in, thus just left the luggage there and...More
Response from Josie1232003 | Reviewed this property |
Just google the hotel name and you will easily find the hotel website. At the top of it click English and you will be directed to an English language version. There's an email address there to use. When we stayed there was... More
Just google the hotel name and you will easily find the hotel website. At the top of it click English and you will be directed to an English language version. There's an email address there to use. When we stayed there was an English speaker sometimes on reception; you should be fine communicating via email.