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Hotel New Grand

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Hotel New Grand
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663 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Yukon, Canada
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Service was top notch and the views spectacular! We stayed 3 nights and had a 16th floor twin room, which was clean and very comfortable for my teenage niece and me. The huge windows were almost wall to wall. After long hot days of touring the sites, I really enjoyed the peace, quiet (and air conditioning) sitting at the little... More 

Helpful?
Thank 454JoAnne
Yokohama, Japan
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed in for a night. The staff were great with excellent English. The room we had was on the 11th floor and the view of Yamashite Park and Minato Mirai was breathtaking! The room was tastefully decorated and spotlessly clean. It was spacious and relaxing! Would definitely recommend this hotel if you are staying in Yokohama. Chinatown near but not... More 

Helpful?
Thank boochan1970
Melbourne, Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in the Hotel New Grand for a week prior to embarking on a 10 night Summer Festival Cruise of Northern Japan. We originally intended to stay in Tokyo but because I broke my arm we decided to use Yokohama as our base. This was a wonderful decision given that it is only half an hour from Haneda Airport... More 

Helpful?
3 Thank dimelb
ホテルニューグランド宿泊予約課, マネージャー at Hotel New Grand, responded to this review

We really appreciate you for taking your time to provide your feedback. We are delighted to learn that you enjoyed your stay. We are doing our utmost to offer our guests enjoyable and memorable stay. We are very lucky that we are situated at the attractive water front area and it makes us to be able to share this benefit... More 

Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The location is just next to the harbour park and so we could have a walk in the morning. The view is great and the room is clean and large. It is convenient to some famous spot such as Motomachi shopping street, red brick warehouse. Also, there is only few walk to Metro station. Overall, we enjoy the stay at... More 

Helpful?
Thank Den L
ホテルニューグランド宿泊予約課, マネージャー at Hotel New Grand, responded to this review

Thank you very much for writing your review. We hope to see you again soon next time you visit Japan. More 

Cambridge, New Zealand
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 10, 2016

Although in the middle of renovations to part of the hotel these were unobtrusive and room on 7th floor in tower gave great view of Yokohama harbour and cosmo world attraction. Could have walked with luggage to cruise terminal but chose to taxi it with luggage and quite a rise to the entrance to the Osanbashi terminal from street level... More 

Helpful?
5 Thank walandchris
ホテルニューグランド宿泊予約課, マネージャー at Hotel New Grand, responded to this review

We thank you very much for choosing Hotel New grand for your pre-cruise stay and your kind comments about our service. We are looking forward to your next visit to our hotel. More 

Newcastle, Australia
Level Contributor
95 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed July 2, 2016

This is a very clean, roomy, comfortable Hotel, with gorgeous view if you select a room at the top floors (10 up) facing the Bay (we had 1304). Staff are very, very polite and kind, and most speak a minimum of English. Rooms are quiet, spacious, equipped with vanities, free wi-fi, minibar, spare slippers, bathrobes etc. You get an international... More 

Helpful?
4 Thank silvia_frisia
ホテルニューグランド宿泊予約課, マネージャー at Hotel New Grand, responded to this review

We are grateful to you for taking your time to post your review. We are delighted to know that you enjoyed your stay and amenities around our hotel. I will instruct our staff that it is necessary to make more efforts to speak better English. We also appreciate your feedback about our mini-bar offerings and our breakfast. I’ll be sure... More 

San Francisco, California
Level Contributor
107 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 285 helpful votes
4 of 5 stars Reviewed June 8, 2016 via mobile

Pretty and classy hotel with a lot of history! When we stayed, the first floor where the restaurants and bar are were closed , with only one available on the fifth floor. Not a big deal, but wish we knew when we booked months ago. Good: Nice view if you get the higher floor , Minatomirai side. There is "The... More 

Helpful?
3 Thank 209Elena
ホテルニューグランド宿泊予約課, マネージャー at Hotel New Grand, responded to this review

We thank you for taking your time to give us your feedback of your stay. We value your comment and look through all the negative aspects of the hotel in order to assure every guest’s comfort. Unfortunately, since our construction works are for the anti-earthquake measurements, our guestrooms will not be refurbished at this phase of the renovation. However, we... More 

Abu Dhabi, United Arab Emirates
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 23, 2016

Nice view from the room for Yokohama Port and Yokohama city. Only 2 min walk to the nearest metro station. Very close to China Town. Yokohama Port and Yamashita Park is just across the road. Great stay for Yokohama International Triathlon.

Helpful?
1 Thank ar_alhosani
ホテルニューグランド宿泊予約課, マネージャー at Hotel New Grand, responded to this review

Thank you very much for writing us such a nice comment. It is indeed our geographic location and access to subway is convenient. There are several events held in Yokohama all the time, such as not only sports related events, but parade, dance performances, jazz concerts, beer festivals, fireworks and so on. We hope to see you again next time... More 

singapore
Level Contributor
78 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed May 15, 2016

If I go back to Yokohama I would stay at this hotel again! It's situated right beside the yamashita park next to the harbour and has breathtaking views of the harbour from the rooms. The rooms are way bigger compared to the usual sizes in other Japanese hotels. The staff are super friendly and go out of their way to... More 

Helpful?
2 Thank Pratima_Nagaraj
ホテルニューグランド宿泊予約課, マネージャー at Hotel New Grand, responded to this review

Thank you very much for choosing Hotel New Grand this time. We are so grateful for your kind words and will continue our efforts to improve our English speaking skills and make our customers happier. We look forward to serving you again in the near future. More 

Kent, Washington
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 29, 2016

The hotel was in a very convenient location next to Chinatown, the room was beautiful, the staff were helpful and courteous. I would stay there again. The view of the marine tower out one window and the water with ships out the other window.

Helpful?
1 Thank Jenniferlujeanhill
ホテルニューグランド宿泊予約課, マネージャー at Hotel New Grand, responded to this review

Thank you very much for writing us that you enjoyed your stay at our hotel. We are very glad to know that you would stay at our hotel again. We are looking forward to serving you again in the near future. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
Hotel New Grand is your classic&comfortable home.Sophisticatedly furnished room produces a noble,dignified ambience,gently wrapping your stay withpure relaxation.Inheriting the tradition and history, the unique Hotel New Grand style has matured with the city ofYokohama ... more   less 

Additional Information about Hotel New Grand

Address: 10 Yamashiracho, Naka-ku, Yokohama 231-8520, Kanagawa Prefecture
Location: Japan > Kanto > Kanagawa Prefecture > Yokohama > Kannai
Price Range: $119 - $740 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel New Grand 4.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
New Grand Yokohama
Hotel Style:
#2 Spa Hotel in Yokohama
#3 Luxury Hotel in Yokohama
#3 Romantic Hotel in Yokohama
#6 Family Hotel in Yokohama
#8 Business Hotel in Yokohama
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