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Traveler (765)
Room & Suite (403)
Dining (63)
Certificate of Excellence
Overview
10 Yamashiracho, Naka-ku, Yokohama 231-8520 Kanagawa Prefecture See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star accommodation
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Reviews (927)
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188 results
Traveler rating
107
64
10
5
2
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LanguageEnglish
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107
64
10
5
2
Show reviews that mention
All reviews yamashita park cruise terminal new wing original building general macarthur le normandie historical hotel chinatown station lives up to its name tower room diamond princess osanbashi pier narita airport nice cocktail bar got lucky steeped in history business lounge
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1 - 5 of 188 reviews
Reviewed 1 week ago

This is THE BEST hotel in Yokohama. The hotel is right in front of the Yamashita Park.Walking distance to China Town and many other sightseeing places.We had told them that we were celebrating our anniversary, and there was a fruit basket with a written message...More

Date of stay: August 2018
Thank Dreamscometrue1227
Response from OnAir760976, マネージャー at Hotel New GrandResponded 2 days ago

We thank you so much for choosing Hotel New Grand and posting a kind review to us. We are very pleased to learn that you liked the view from your room and our welcome gesture offered for long staying guests especially for those celebrating an...More

Reviewed 2 weeks ago

We stayed for 3 nights prior to our cruise and this hotel has everything to offer. Our room was facing the park and the ocean. Breathtaking. We can see the ship by the window. The hotel is old but clean. I loved the toilet so...More

Date of stay: December 2018
1  Thank Louella C
Response from OnAir760976, マネージャー at Hotel New GrandResponded 1 week ago

Thank you very much for posting your review about the previous stay at our hotel. I am very pleased to know that you enjoyed your pre-cruise stay and especially that our service met your expectations. Our chief concierge, Yoko Ehara remembers the conversation with you...More

Reviewed 3 weeks ago

This legend Hotel deserve a five star ranking, because is has the best location (in my opinion) of all Yokohama. Charming indoor ambiente, excellent staff, very good rooms, everything works very well, Japan at his best. Harbour front, Yamashita Park , China Town, Motomachi street...More

Date of stay: December 2018
Thank RainerG525
Response from OnAir760976, マネージャー at Hotel New GrandResponded 3 weeks ago

It was a great pleasure to have you stay with us on your previous trip to Yokohama and thank you for taking your time to write such lovely review. We are all overjoyed to learn that you see us our hotel deserves a five star...More

Reviewed 5 weeks ago

We picked this hotel as it was in walking distance of the cruise terminal for ships departing Yokohama port. Location was excellent with our room overlooking the harbour- even able to see cruise ship coming into dock. Rooms were large and modern with a luxurious...More

Date of stay: October 2018
Thank Tony C
Response from OnAir760976, マネージャー at Hotel New GrandResponded 4 weeks ago

Thank you very much for choosing to stay at Hotel New Grand for your pre-cruise stay and for letting us know that you enjoyed your stay overall. It is really exciting to see the cruise ship coming in and out of the port from our...More

Reviewed November 28, 2018

I got lucky on getting into this place. There was a really good deal for staying here and luckily, it was the time, that I was coming to Japan. This is a high end hotel, but if the deals are there for it, then jump...More

Date of stay: October 2018
Thank dutchiedonuts
Response from OnAir760976, マネージャー at Hotel New GrandResponded December 3, 2018

We thank you very much for choosing Hotel New Grand and your precious time to give us your kind and definite feedback. We did not realize the situation you experienced at our restaurant and apologize that we had to keep you waiting. Our coffee shop...More

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About
Description
Hotel New Grand is your classic&comfortable home.Sophisticatedly furnished room produces a noble,dignified ambience,gently wrapping your stay withpure relaxation.Inheriting the tradition and More history, the unique Hotel New Grand style has matured with the city ofYokohama Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Air Conditioning
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Non-Smoking Hotel
Refrigerator in room
Wheelchair access
Beachfront
Free Parking
Spa
Breakfast included
Pool
Fitness Center with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Number of rooms
238
Price range
$114 - $360 (Based on Average Rates for a Standard Room)
Also Known As
New Grand Yokohama
Location
Japan > Kanto > Kanagawa Prefecture > Yokohama > Kannai
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Romantic
,
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Number of rooms
238
Price range
$114 - $360 (Based on Average Rates for a Standard Room)
Also Known As
New Grand Yokohama
Location
Japan > Kanto > Kanagawa Prefecture > Yokohama > Kannai
Photos
Traveler (765)
Room & Suite (403)
Dining (63)
Pool & Beach (1)
Amenities (34)
Business Center & Event Rooms (2)
Nearby
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Nearby AttractionsSee all 1,180 nearby attractions
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Questions & Answers
Ask a question
shimaBargaraBeach
June 7, 2018|
AnswerShow all 3 answers
Response from KortneyK11 | Reviewed this property |
I'm not 100% sure about the shuttle bus. But according to other sources there is one for an additional charge. The shuttle should either have a storage space in the back of the van if not like usual shuttle buses to fit... More
1
Vote
shimaBargaraBeach
March 19, 2018|
AnswerShow all 2 answers
Response from Uktonyuk | Reviewed this property |
Hi The airport website gives the schedule. We flew into Narita and the coach was in the afternoon and we arrived early am. We booked an airport shuttle service. The hotel staff are very helpful and am sure they will be able... More
1
Vote
Priscilla L
January 14, 2018|
AnswerShow all 4 answers
Response from Camper806348 | Property representative |
Dear, MS. Priscilla L Thank you very much for contacting us. Regarding transfer from Haneda airport to Hotel new grand, the public bus (720Yen) from Haneda airport to Yamashita Park is the same one as the airport limousine... More
2
Votes
Google Translation
Room Tips
"Sea View side is best."
RainerG525
3 weeks ago
Read review
"Ask for non smoking room and rooms that face the bay view."
ggreen7
Oct 2, 2018
Read review
"Bay or park views recommended"
Austinozz
Sep 16, 2018
Read review
"Ask for a room with a view of the harbour"
Glenburnhall
Sep 10, 2018
Read review
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