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Hotel New Grand

Certificate of Excellence
10 Yamashiracho, Naka-ku, Yokohama 231-8520, Kanagawa Prefecture
Name/address in local language
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Hotel New Grand
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654 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Cambridge, New Zealand
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although in the middle of renovations to part of the hotel these were unobtrusive and room on 7th floor in tower gave great view of Yokohama harbour and cosmo world attraction. Could have walked with luggage to cruise terminal but chose to taxi it with luggage and quite a rise to the entrance to the Osanbashi terminal from street level... More 

Helpful?
4 Thank walandchris
Newcastle, Australia
Level Contributor
94 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very clean, roomy, comfortable Hotel, with gorgeous view if you select a room at the top floors (10 up) facing the Bay (we had 1304). Staff are very, very polite and kind, and most speak a minimum of English. Rooms are quiet, spacious, equipped with vanities, free wi-fi, minibar, spare slippers, bathrobes etc. You get an international... More 

Helpful?
3 Thank silvia_frisia
San Francisco, California
Level Contributor
107 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 285 helpful votes
4 of 5 stars Reviewed June 8, 2016 via mobile

Pretty and classy hotel with a lot of history! When we stayed, the first floor where the restaurants and bar are were closed , with only one available on the fifth floor. Not a big deal, but wish we knew when we booked months ago. Good: Nice view if you get the higher floor , Minatomirai side. There is "The... More 

Helpful?
3 Thank 209Elena
Abu Dhabi, United Arab Emirates
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 23, 2016

Nice view from the room for Yokohama Port and Yokohama city. Only 2 min walk to the nearest metro station. Very close to China Town. Yokohama Port and Yamashita Park is just across the road. Great stay for Yokohama International Triathlon.

Helpful?
1 Thank ar_alhosani
singapore
Level Contributor
72 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed May 15, 2016

If I go back to Yokohama I would stay at this hotel again! It's situated right beside the yamashita park next to the harbour and has breathtaking views of the harbour from the rooms. The rooms are way bigger compared to the usual sizes in other Japanese hotels. The staff are super friendly and go out of their way to... More 

Helpful?
2 Thank Pratima_Nagaraj
Kent, Washington
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 29, 2016

The hotel was in a very convenient location next to Chinatown, the room was beautiful, the staff were helpful and courteous. I would stay there again. The view of the marine tower out one window and the water with ships out the other window.

Helpful?
1 Thank Jenniferlujeanhill
ホテルニューグランド宿泊予約課, マネージャー at Hotel New Grand, responded to this review

Thank you very much for writing us that you enjoyed your stay at our hotel. We are very glad to know that you would stay at our hotel again. We are looking forward to serving you again in the near future. More 

Perth, Australia
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 23, 2016

Check In was quick and easy. We arrived just after 10 am, and check in time was 2.00pm. They advised that our room was just being cleaned and we were able to access it at 12.30pm. From our first contact at reception until our departure we found that everyone we had contact with helped make our stay enjoyable. Room -... More 

Helpful?
3 Thank Andopeter
ホテルニューグランド宿泊予約課, マネージャー at Hotel New Grand, responded to this review

We are grateful to you for taking your time to write such kind comments to us. We are more than happy when we know that our guests are satisfied with our service. We do enjoy meeting our guests from foreign countries and it makes our smile so natural. We are looking forward to seeing you again next time you come... More 

Los Angeles
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 17, 2016

We had a corner room that looked out over the bay. A beautiful ship was docked in the port which made for a spectacular view. The service was outstanding, as befits a 4-5 star hotel in Japan. There are two parts to the hotel, the old and new. We stayed in the newer part which is a tower, so the... More 

Helpful?
2 Thank JulieGPalisades
ホテルニューグランド宿泊予約課, マネージャー at Hotel New Grand, responded to this review

We appreciate your kind comments and we are especially delighted to hear that you liked our service. We will keep our every effort to maintain and inherit our spirit of hospitality as well as our old building. We are looking forward to serving you on your next visit to Yokohama. For your information, please refer to our official English web-site... More 

Wellington, New Zealand
Level Contributor
313 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed April 15, 2016 via mobile

Great service from the time of the booking in till we left . Nothing was to much trouble and very friendly staff . Rooms were big lots of space. Meals were nice in restaurants and my husband got a little cake for his birthday which was nice and a few biscuits bought up to the room with a note .... More 

Helpful?
1 Thank Sandra D
ホテルニューグランド宿泊予約課, マネージャー at Hotel New Grand, responded to this review

We are very glad to know that you enjoyed your stay at our hotel so much. We always try to do our utmost to make our guests stay comfortable and memorable one. Happy birthday to your husband, and we thank you for choosing our hotel for your special occasion. Please do visit us again for other occasions as well. More 

Singapore, null, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 26, 2016

Got big room with fabulous view facing the ocean , park . Imagine waking up everyday and greeted with seaview, and nite view during the nite fall. What's more the rooms are big , the concierge at the hotel offers good service and responsive . Especially junko San and the young chap who brought our luggages during Chk in and... More 

Helpful?
1 Thank Jane L
ホテルニューグランド宿泊予約課, マネージャー at Hotel New Grand, responded to this review

Thank you very much for your kind review about our staff. I passed on your comment to them and they are very delighted to be given such praise from you. We hope to see you again in the near future. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Hotel New Grand is your classic&comfortable home.Sophisticatedly furnished room produces a noble,dignified ambience,gently wrapping your stay withpure relaxation.Inheriting the tradition and history, the unique Hotel New Grand style has matured with the city ofYokohama ... more   less 

Additional Information about Hotel New Grand

Address: 10 Yamashiracho, Naka-ku, Yokohama 231-8520, Kanagawa Prefecture
Location: Japan > Kanto > Kanagawa Prefecture > Yokohama > Kannai
Price Range: $127 - $750 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel New Grand 4.5*
Number of rooms: 249
Reservation Options:
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Also Known As:
New Grand Yokohama
Hotel Style:
#2 Spa Hotel in Yokohama
#3 Romantic Hotel in Yokohama
#3 Luxury Hotel in Yokohama
#6 Family Hotel in Yokohama
#8 Business Hotel in Yokohama
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