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Hyatt Regency Yokohama

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280-2 Yamashitacho, Naka-ku, Yokohama 231-0023 Kanagawa Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (178)
Dining (51)
Room & Suite (2)
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
Updated 02/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 139 hotels in Yokohama
Location
Cleanliness
Service
Value
A Luxury Hotel Experience in the Heart of Yokohama, Japan Opening in 2020, the Hyatt Regency Yokohama is a one-stop experience inspired by local traditions of innovation and open-mindedness. Explore the hotel with its impressive 315 beautiful guest rooms, approx. 420m2 / 4,520 sq. ft. of event space, 2 restaurants and active bar. With its full-service facilities, carefully designed to offer
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Strollers
Business Center with Internet Access
Conference facilities
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kids' meals
Wine / champagne
Banquet room
Meeting rooms
Baggage storage
Concierge
Executive lounge access
Shops
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Safe
Wake-up service / alarm clock
Coffee / tea maker
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
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Room types
Non-smoking rooms
Good to know
Languages Spoken
English, Japanese
190Reviews2Q+A0Room tips
Traveler rating
  • 99
  • 54
  • 21
  • 7
  • 9
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Popular mentions
Trek01479473500 wrote a review Jun 5
1 contribution
Every interaction at the main desk seemed focused on upselling services and put pressure on me to spend to make my family comfortable. My wife and I went down to the front desk for breakfast and were directed to the restaurant. but we were not allowed entry. Thus, we had to leave the hotel and try to find a healthy place to eat.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2021
Value
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unique p wrote a review May 2021
Honolulu, Hawaii232 contributions32 helpful votes
From the moment we arrived until we left the hotel, we were treated like royalty. The hospitality we recieved in this hotel was A1, and the breakfast they serve is a little expensive, but worth every penny. My family and I enjoyed the proximity to China Town and other attractions as well. We will definitely be back here for a visit.
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Date of stay: May 2021Trip type: Traveled with family
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Response from , オーナー at Hyatt Regency Yokohama
Responded 2 weeks ago
Dear 539uniquep, Thank you so much for taking the time to write such an incredible review of your stay with us at Hyatt Regency Yokohama. I'm absolutely thrilled that you enjoyed your stay with us so much and that you were so impressed with the team's professionalism and friendliness as well as ours culinary offerings. I sincerely hope we see you back on the island again soon. Warmest regards, Hyatt Regency Yokohama Sales Team
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Kumighty1 wrote a review Apr 2021
Osaka, Japan1 contribution
Stayed for business and pleasure. Wonderful hotel and staff. Close to all sites worth seeing in Yokohama. Outstanding breakfast. Great staff that went above and beyond to help and provided the best service around.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2021
Value
Rooms
Location
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Sleep Quality
Trip type: Traveled on business
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Response from , オーナー at Hyatt Regency Yokohama
Responded Apr 28, 2021
Dear Kumighty1, Thank you so much for your kind words! I am so glad that you had a fantastic time at Hyatt Regency Yokohama and that you were able to uwind and relax. We look forward to welcoming you back soon again. Warmest regards, Sales&Marketing Manager, Hyatt Regency Yokohama
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Kagami wrote a review Jan 2021
Yokohama, Japan31 contributions12 helpful votes
Brand new hotel, modern and clean rooms (rain shower!), some with views of Mt. Fuji. From the first phone call with the front desk/reservation staff who helped us use points to upgrade to a club floor room and put a note about a special occasion, to the Milano restaurant staff who called to ask about our dietary restrictions so they could prepare a vegetarian-friendly course meal, to the staff who on arrival escorted me from the parking entrance up to the club lounge, the staff of the Hyatt Regency Yokohama went above and beyond to provide five-star, personal service. Thanks for a perfect staycation. Room for improvement: While Milano was able to prepare a vegetarian-friendly course dinner with a few days' notice, there wasn't much attention paid at either the lounge happy hour or the buffet breakfast to offering or clearly indicating dishes that contained meat/fish. For example, there was a quiche at breakfast that the staff assured us was vegetarian -- but when we cut it open to double-check, sure enough it had giant chunks of meat inside. More care and training would help kitchen and service staff to understand and cater to vegetarian/vegan dietary restrictions, which would go a long way toward improving the experience of guests with those preferences.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2021
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Response from HyattRegencyYokohama セールス, 営業 at Hyatt Regency Yokohama
Responded Feb 22, 2021
Warm greetings from Hyatt Regency Yokohama. Thank you very much for choosing Hyatt Regency for your stay in Yokohama. Your kind words will definitely be shared with our team, as these will motivate us to improve our services even further. We apologize for not being able to meet your expectations regarding the variation of meals. We will take your comments into account and work to improve the system in the future. It was our honor to welcome you to Hyatt Regency Yokohama during your last stay, and we look forward to serving you again in the near future. Best regards, Hyatt Regency Yokohama
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Seth S wrote a review Dec 2020
Nishiazabu, Japan79 contributions83 helpful votes
This hotel meets the basic needs but there is nothing special about it. My guest room was fairly large but had three beds, so there was little room to move around. For dinner, there is only one restaurant open, so I would have preferred more choices. Breakfast was adequate but the choice of breads was poor and the hot dishes were fairly boring. Service was acceptable but nothing more. The bar had live music but it was extremely loud and the singer was not good.
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Date of stay: December 2020Trip type: Traveled solo
1 Helpful vote
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Response from HyattRegencyYokohama セールス, 営業 at Hyatt Regency Yokohama
Responded Jan 11, 2021
Warm greetings from Hyatt Regency Yokohama. Thank you very much for choosing Hyatt Regency for your stay in Yokohama. I apologize for not meeting your expectations. Based on the feedback we received this time, we will make every effort to improve our services. We hope you will consider staying with us again when you have the chance. We look forward to welcoming you again soon.
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PRICE RANGE
$142 - $311 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoKanagawa PrefectureYokohama
NUMBER OF ROOMS
315
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Frequently Asked Questions about Hyatt Regency Yokohama
Which popular attractions are close to Hyatt Regency Yokohama?
Nearby attractions include Ukiyo-E Cafe (0.10 miles), Yamashita Park (0.2 miles), and Yokohama Chinatown (0.2 miles).
What are some of the property amenities at Hyatt Regency Yokohama?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hyatt Regency Yokohama?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Yokohama?
Yes, paid private parking nearby and secured parking are available to guests.
What are some restaurants close to Hyatt Regency Yokohama?
Conveniently located restaurants include Heichinro Yokohama Honten, Shatenki 2, and Saiko Shinkan.
Are there opportunities to exercise at Hyatt Regency Yokohama?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hyatt Regency Yokohama?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Yokohama offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Yokohama?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Hyatt Regency Yokohama?
Many travelers enjoy visiting Soji-ji Temple (4.4 miles), Nipponmaru Memorial Park (0.9 miles), and Yokohama Port Opening Hall (0.2 miles).
Is Hyatt Regency Yokohama accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.