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New Otani Inn Yokohama Premium

528 reviews
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Traveler (337)
Room & Suite (234)
Dining (20)
Overview
  • Excellent35%
  • Very good48%
  • Average11%
  • Poor4%
  • Terrible2%
Travelers talk about
“third floor”(7 reviews)
“great hotel”(10 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
3.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (528)Write a Review
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All reviewssakuragicho stationthird floorgreat hotelsame buildingwestern styleconvenient locationfree breakfastbusiness hotelbusiness tripshopping centersexcellent locationfront desk staffroom sizeconvention centercomfortable hotelminute walkother hotels
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1 - 5 of 111 reviews
Reviewed 2 weeks ago

We had a convention at the Yokohama Pacifico, but the nearer hotels were either taken or too expensive. My sister found this hotel in Rakuten, and we decided to give it a try due to the previous reviews and amenities. This is the first hotel...More

Thank Austine316
Reviewed November 10, 2017 via mobile

Comfortable hotel Close to taxi and train In shopping region Great sushi restaurant in the same building Wifi only available in the rooms, not in the restaurant or lobby so not overly helpful is you want to work or read or check emails while at...More

Thank n2ar
Reviewed November 8, 2017 via mobile

We have stayed here before and think it's the best. Great location and a few metres from the nearest jr station. Clean comfy and quite spacious room. Great breakfast. Expensive, but look out on booking sites for specials. Right on Yokohama bay, so good for...More

Thank Susanif
Response from innyokohama, マネージャー at New Otani Inn Yokohama PremiumResponded November 10, 2017

Thank you for selecting us out of the many possible places here. We would like to thank you for your swift reply and are deeply obliged to you for your kind compliments. On behalf of the staff, I would like to express my gratitude for...More

Reviewed October 16, 2017

Was here for a conference at Pacifico (like many guests I suspect), but arrived late in the evening. Not surprisingly, I got a leftover room on the bottom floor (level 10) with a "view" of the ugly back roof. I was travelling solo, so all...More

Thank GeeC5
A TripAdvisor Member
1
Reviewed October 15, 2017 via mobile

Very disappointed and I haven’t even checked in!! Arrived bright and early 7am off the plane and left my bags at this hotel to go to a conference. I understand that I would not be able to check in that early but managed a break...More

Thank A TripAdvisor Member
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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
$91 - $306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Yokohama
#14 Business Hotel in Yokohama
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
$91 - $306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Yokohama
#14 Business Hotel in Yokohama
Room types
Non-Smoking Rooms, Accessible rooms
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Traveler (337)
Room & Suite (234)
Dining (20)
Hotel & Grounds (300)
Bathroom (24)
Questions & Answers
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Ella S
June 25, 2017|
Answer
Response from daipresents | Reviewed this property |
No. All room is smoking free.
0
Votes
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Denise C
December 30, 2016|
Answer
Response from Pete F | Reviewed this property |
I think it's about 10 minutes by car to the port, and a taxi would cost about ¥1,500 to ¥2,000. The front desk can arrange for a taxi for you but I don't think it offers any other transportation offers. Try calling the front... More
1
Vote
Doug and Grace D
September 29, 2016|
Answer
Response from 766Amy | Reviewed this property |
There's no spa & sauna in the hotel but you may ask the concierge if there's one nearby. You will definitely have a great stay in Yokohama & the New Otani hotel. Please request a room with the view of the bay. There are... More
1
Vote
Room Tips
"Ask for harbor view, faces the Nippon Maru memorial site and elevated walkways"
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"If you can't get a room with a view of the harbour, don't stay here."
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"Bay View room"
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"Of course, the rooms facing the bay"
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