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277 Yumotochaya, Hakone-machi, Ashigarashimo-gun 250-0312 Kanagawa Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (288)
Room & Suite (266)
Dining (39)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 07/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kijitei Hoeiso
Updated 07/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#21 of 252 hotels in Hakone-machi
Travelers' Choice
Kijitei Hoeiso is a traditional ryokan nestled in Hakone Yumoto area of Hakone Onsen. The ryokan offers the rotenburo outdoor onsen bath by the river and the magnificent view of the great nature from guestrooms. 10min ride by 100JPY bus from Hakone Yumoto Station. English speaking, friendly helpful staff.
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Full view
Property amenities
Free parking
Free internet
Hot tub
Free breakfast
Hot spring bath
Baggage storage
Non-smoking hotel
Breakfast available
Vending machine
Open-air bath
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Room features
Blackout curtains
Air conditioning
Room service
Bath / shower
Complimentary toiletries
Seating area
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
Great View
Mountain View
Languages Spoken
English, Japanese
229Reviews18Q+A15Room tips
Traveler rating
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  • 78
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Time of year
Traveler type
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Selected filters
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  • English
Popular mentions
GadaGetaway wrote a review Mar 2020
22 contributions
Mind blown ! This place is gorgeous and the service is top notch. We arrived on a rainy day, but even then one can appreciate the natural beauty and solitude. I found the rooms extremely comfortable. I researched for ryokans in Hakone offering true vegetarian cuisine and finally came across this ryokan. It also offers food for non vegetarians which was perfect for me and my travel partner. Top notch service and a relaxing way to finish our 2 week Japan trip.
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Date of stay: March 2020Trip type: Traveled with friends
Response from Ono Shu, 代理店 / コンサルティング at Kijitei Hoeiso
Responded Jul 10, 2020
Thank you very much for your stay with us. Arigato gozaimasu! We sorry for not responding sooner. For vegetarian meals, we carefully prepared the cuisine with vegetables that guests could also enjoy. We appreciate that you had a great time with your travel partner. We look forward to serving you again in the near future once the covid-19 calms down. Writing on behalf of manager Hara
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Andrea F wrote a review Feb 2020
Milan, Italy264 contributions82 helpful votes
Our stay at Hoeiso was marvellous. The place is incredible: a traditional Japanese ryokan in Hakone, a magic place. The hotel is really beautiful and our stay was perfect. The room was spacious and allowed us to live a real Japanese experience. We had a fantastic kaiseki dinner: the staff asked before our arrival about our preferences and they satisfied all our requests. But personally my favourite experience was the rotenburo. I wake up at 6am and went bathing in the small swimming pool of the hotel, which is outside, in the middle of the forest and aside a river. Something unique, which I can't explain. Next time I am in Japan I will come back.
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Date of stay: November 2019
Sleep Quality
1 Helpful vote
Kei M wrote a review Jan 2020
Bunkyo, Japan17 contributions3 helpful votes
A place for a perfect get away staff are nice they can speak English but food is ummm not as I expected it's okay tho the spa is more than perfect especially during the night it's private and it's so quiet
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Date of stay: July 2019Trip type: Traveled as a couple
Nata1717 wrote a review Dec 2019
San Jose, California86 contributions42 helpful votes
One night at a traditional ryokan was an interesting experience. We stayed only one night at the end of November and it was very cold. Ryokan supplied us, obviously, with the slippers, kimono plus an additional warmer kimono jacket. They DO NOT provide pjs. They provide only 1 bath towel and one face towel (per person). They do NOT provide extra towels for the onsen. This is definitely a con, especially for the high price they charge for the stay. We only visited the outdoor onsen (3 times) which is awesomely located right at the river (I think their indoor onsen is really good and big, but we didn't have time for it). What we learned - you don't have to walk there in just kimono, if it is cold - you can wear whatever you want (you can even take a plastic bag with your own shoes if you don't want to wear the outside wooden slippers they proivide and worn by everyone. I chose to use the socks with them). We, however, wore kimono and were fine. In terms of dinner - my expectations were not met, i expected delicious food, but the food was probably something very traditional. It was beautifully arranged but it was weird to my taste. There was not much fish there, there was a lot of pheasant, including "pheasant sashimi" (imagine nigiri sushi with pheasant meat instead of fish), there were other weird things we couldn't even figure out what it was. Luckily we had a good lunch before it. For breakfast we asked for Western and it was served in a traditional way, but surely included toasts, margarine (not butter), preserves, fruit. The building itself is bigger than it seems, it is 3 stories, that you can see from the back. Sleeping on futon mattresses (I was worried it would be to firm) turned out comfortable, this was a big pro. Our suite included a hallway, separate toilet and a bathroom (the shower and tub are traditional Japanese, not your usual style), the sleeping area, dining area and an enclosed balcony. Everything is heated by a stand-alone gas heater. The warm air is not really reaching the bathroom, which stayed pretty cold before the water was turned on. Overall - it was a very interesting experience. The stuff was ver nice and accommodating, they speak some English (some better, some worse). Be aware of the bus schedule. I wanted to order a taxi (they night before we were leaving) but it was "not available" for the time and we had to leave early taking a bus (it was Saturday and there is only 1 bus per hour in the morning).
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Date of stay: November 2019
PBTN wrote a review Dec 2019
Heerlen, The Netherlands250 contributions58 helpful votes
What a lovely place! A very traditional Ryokan with hot bath. We stayed here for one night. A beautiful room of course sleeping on the floor. We enjoyed the lovely breakfast and we ordered the traditional dinner which is a strong recommendation. There are anyhow no other restaurants in the neighborhood. You can take the bus from the train station and it stops exactly in front of the hotel. Will take 10 min / 220 yen. It's worth going up all the way to the lake to see Mt Fuji if the weather allows it - we were lucky. And you can enjoy the hot spring.
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Date of stay: November 2019
$317 - $675 (Based on Average Rates for a Standard Room)
kijitei hoeiso hotel hakone-machi
JapanKantoKanagawa PrefectureAshigarashimo-gunHakone-machiHakoneyumoto Onsen
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Frequently Asked Questions about Kijitei Hoeiso
Which popular attractions are close to Kijitei Hoeiso?
Nearby attractions include Tamadare Falls / Hien Falls (0.7 miles), Tamasudare Shrine (0.7 miles), and Fukuju-in Temple (Hakone Kannon) (0.5 miles).
What are some of the property amenities at Kijitei Hoeiso?
Some of the more popular amenities offered include free breakfast, free parking, and room service.
Which room amenities are available at Kijitei Hoeiso?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at Kijitei Hoeiso?
Guests can enjoy free breakfast during their stay.
Is parking available at Kijitei Hoeiso?
Yes, free parking is available to guests.
What are some restaurants close to Kijitei Hoeiso?
Conveniently located restaurants include Hakone Bakery Hakone Yumoto Honten, Tenseien Restaurant, and Hakone Akatsukian Honten.
Which languages are spoken by the staff at Kijitei Hoeiso?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Kijitei Hoeiso?
Many travelers enjoy visiting Hakone Shrine / Kuzuryu Shrine Singu (3.6 miles), Odawara Castle (4.3 miles), and Hotokuninomiya Shrine (4.3 miles).
Does Kijitei Hoeiso have any great views?
Yes, guests often enjoy the mountain view available here.