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Traveler (317)
Room & Suite (286)
Dining (108)

About

#34 of 255 hotels in Hakone-machi
Location
Cleanliness
Service
Value
After our renovation, Ryokan Tachibana changed its name to Aura Tachibana. We have three types of rooms avaialble: twin bed rooms, Japanese & Western combined rooms, and traditional Japanese-style rooms. Come enjoy Hakone's refreshing breeze from the mountains. With its fantastic view and relaxing baths, you will be able to leave your daily worries behind and have a fantastic time!
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Property amenities
Restaurant
Free parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Hot Tub
Multilingual Staff
Non-smoking hotel
Public Wifi
Sauna
Shuttle Bus Service
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Charming
233Reviews
26Q+A
20Room tips
Traveler rating
  • 99
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  • 32
  • 11
  • 10
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Popular mentions
Booked a little late for gold season and wound up in this moderate property. It’s a hike from the train station with bags, but not a bad hike if you take a more direct route. Hey do run a shuttle and it’s great when available. The lobby and staff are very nice. Our Japanese
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Response from AuraTachibana, フロント オフィス マネージャー at Aura Tachibana
Responded 2 weeks ago
Dear Mark S, Thank you very much for taking the time to share this lovely review of your recent experience with us here at Ryokan Aura Tachibana. Here at our each dinig halls(Mori dining hall and Kaze dining hall) we take pride in paying attention to all the little details; from the decor of the restaurant to our warm and friendly service, so it is always an immense pleasure to read that you enjoyed our food and service provided. As other reviews have mentioned our property is older because we are a traditional ryokan with a 70 year histrory. Thank you for your feedback regarding your wake up calls. We really do appreciate it, as it is by far our best tool for our guests' comfort. Please be assured that I shall pass on your message to the house keeping team and our president. We do hope we will be given the pleasure to welcome you back to our ryokan in the not too distant future. Regards, Front Desk, Kazuya Takei
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Aura Tachibana is a very zen-like property with all the traditional old Japanese traditions of the ryokan. Lovey having a kimono to wear to dinner, & the Japanese bath on our balcony was the place I loved the best! I didn't expect to find it sooo enjoyable but both early
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Response from AuraTachibana, フロント オフィス マネージャー at Aura Tachibana
Responded 2 weeks ago
Dear lollygobbleblissbom, What a great review, thank you so much madam! We are absolutely delighted that we lived up to your expectations. It fills me with great pride to learn of your great experience here at Ryokan Aura Tachibana. We also appreciate the 5 star rating to the service, we are lucky to have so many wonderful team members here who truly go out of their way to make sure our guests are having the perfect stay. It was a great pleasure having you with us and on behalf of the team, we look forward to welcoming you back again. Warm regards, Front Desk, Kazuya Takei
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This hotel is a great option to stay in this region. The staff is wonderful and very welcoming. We wanted to have a real Japanese experience and this hotel was perfect. We booked a traditional Japanese room with mattresses on the tatami. You get a yukata for wearing at
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Response from AuraTachibana, フロント オフィス マネージャー at Aura Tachibana
Responded 4 weeks ago
Dear NoeB1, Thank you very much for staying with us. It gives me an incredible joy to be able to read such a wonderfully complimentary review about us. Your kind words are truly appreciated as they are perfect to keep our team motivated on delivering a high level of service to all our guests. We are absolutely delighted that Aura Tachibana lived up to expectations, from the private onsen on the rooftop to the amazing dinner and breakfast. It makes me very proud to read your kind words regarding our friendly staff! Please be assured that I shall pass the comment to the whole team. Once again NoeB1, thank you very much for taking the time to share your feedback wit us and we do hope to have the opportunity to welcome you back again. Front Desk, Kazuya Takei
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We stayed in a large room with tatami area and a private en suite bath. In the evening it was raining and we spent more than an hour sitting in the bath watching the mountains through the mist. Excellent kaiseki dinner.
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Response from AuraTachibana, フロント オフィス マネージャー at Aura Tachibana
Responded 4 weeks ago
Dear Misenkii, Many thanks for your feedback following your recent stay with us. I am happy to hear that you found the food exquisite. I will be sure to share your feedback with our chefs who will be absolutely delighted. It will be always a pleasure to welcome you back and both my team and I are looking forward to your return. Front Desk, Kazuya Takei
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We stayed here as part of out Odyssey’s Unlimited tour “Insiders Japan.” This was a real treat & taste of how the locals would stay. All shoes are removed while inside your room. There is a public bathhouse within the hotel, with a separation for men & women. Breakfast is a
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Response from AuraTachibana, フロント オフィス マネージャー at Aura Tachibana
Responded 4 weeks ago
Dear Hidrfoot01, We first would like to thank you for choosing to stay at Aura Tachibana. How lovely it is to read that you enjoyed every aspect of your stay. Our aim is to provide our guest with memorable experiences and I am delighted to learn that we were able to leave a positive impression. All of our team look forward to welcoming you back again. Front Desk, Kazuya Takei
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PRICE RANGE
$296 - $590 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aura tachibana hotel hakone-machi
LOCATION
JapanKantoKanagawa PrefectureHakone-machiHakoneyumoto Onsen
NUMBER OF ROOMS
45
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