Looking for a place to stay in Hakone-machi? Then look no further than Tenseien, a family-friendly hotel that brings the best of Hakone-machi to your doorstep.
Tenseien offers guests an array of room amenities including a refrigerator and air conditioning, and getting online is possible, as free wifi is available.
The hotel offers a 24 hour front desk, a concierge, and shops, to make your visit even more pleasant. The property also features a hot tub and a lounge. Guests arriving by vehicle have access to parking.
While staying at Tenseien Hotel, visitors can check out Tamasudare Shrine (0.0 mi) and Shogenji Temple (0.3 mi), some of Hakone-machi's top attractions.
When you’re feeling hungry, be sure to check out coco Hakone, Lounge Wisteria, and Isshintoiro, which are some pubs that are popular with locals and out-of-towners alike.
During your visit, be sure to check out popular attractions like Tamadare Falls / Hien Falls (0.0 mi) and Kei Hiraga Museum (0.3 mi), which are all within walking distance of the hotel.
We’re sure you’ll enjoy your stay at Tenseien as you experience everything Hakone-machi has to offer.
連休の中日のせいか割引券が使えませんでした。 お風呂からの景色は特別に良くもなく種類も少なく普通でした。 駐車場は5時間無料で無難ですかね。レストランは高くて味は普通。フットマッサージは廊下のところにあり落ち着けません。リラクゼーションルームは場所取りでいっぱいでした。臨時の部屋はただ広くクッションも毛布もありませんでした。そしてタバコ臭い!!ろくに休憩ができませんでした。 一番いただけなかったのは館内がタバコ臭かった事です。 割引券で行くならともかく、全額払ってまで来る価値はありません。 I went on a day trip and stopped by. I had a discount ticket but couldn't use it on the day I went. This establishment is not worth the full price. The view from the outside bath isn't all that great, there weren't that much of varieties of baths, the relaxation room was full with people saving seats with towels, the temporary relaxation room they offered was just one big room with no cushions or blankets and it reeked of cigarettes, the restaurant is expensive and taste is pretty average. Parking is free for 5 hours and 200yen per hour after that. That's not bad, but not great service. If the parking is full, the attendant will tell you to just find somewhere else and walk back. The location itself isn't bad. You can leave the car at the parking, walk down to the station and do some exploring. There's a fall behind the establishment with ducks and koi fish. All in all, it wasn't an enjoyable trip. If paying full price, it's better to go elsewhere.…
We didn't stay here overnight, just came for dinner as they were nearby, had many options, and were open to the public. Food and service were okay, not bad but nothing to rave about. The ryokan itself looks amazing though. It was hard to see from the windows at night but it looks like there's a pretty neat garden outside. The place is also huge. I might consider staying here next time. My issue is the waitress who was sick and did not wear a face mask. I don't know whether this is company policy but she was very clearly sick (lost voice, struggled to talk) and she got up real close in my face to talk to me. And then it happened to me: fever, sore throat, lost voice, intense coughing, freaking pink eye, a double ear infection. I can finally talk again after 2 weeks but I'm still recovering. It's not fun being sick on vacation and I really wish they gave her a day off or at least had her wear a mask. If you're working at a vacation spot it's important that you don't get your customers sick.…
Hotel setup is nice with a small pond in it. Service is bad though that doesn't worth this price. We're not allowed to use the hot spring because we have tattoos, but we're forced to pay hot spring tax!! Staff at counter also speaks poor english & cannot explain all these happenings. Anyhow, this is the first hot spring hotel I have been to in Japan in the past 10 years that still hold this outdated rule, plus implementing it in such a bad way for their guests.
Excellent tranquil hotel . Walking distance to town. Great dinner options nothing western and Japanese . Once private or group available. Very clean staff wonderful. Spa had foot and head massage Great👍
Tenseien is a good relaxing hotel in Hakone. Although it is a pure Japanese style ryokan, it looks so clean and warm. This hotel is a bit too far from Hakone Yumoto station but you can come there by walk or use shuttle bus from station to hotel. If you use the shuttle bus it takes about 5 minutes but it cost 100 yen per person. In case you walk to hotel, it takes about 15 minutes. Though it is not short distance, you can feel the wonderful air of nature. Whether you use the shuttle bus or walk to the hotel is up to you. Then maybe you have a lot of luggage when you travel, you can leave your some pieces of baggage in hotel until you check in. So you can go sightseeing with few bags until the check-in time. There are two beautiful waterfalls in the garden and there are some cute ducks. These waterfalls are big. When you get close to them, you feel water spray. You can feed them for about 100 yen. If you have some foods, many ducks may get close to you. If you love animals, it is good for you! If you hate animals, please just see them from some distance. It is a better choice to spend some time there until dinner. In this hotel, you can enjoy a buffet style dinner and breakfast. The evening meal and breakfast are included in the accommodation fee. There are many choices so you can’t decide which to eat. Sushi, Tempura, Shabu-Shabu, any other side dishes and desserts are all-you-can -eat. Moreover, a chef offered special juicy steaks and you can have one plate of each at once. Trying to choose what to eat is one of the pleasures of travel. If you stayed in this hotel more than two nights, you could get upgraded super . For example, you can use a private room so you are able to feel relaxed when you have a meal with your partners. The dinner room “Tsukimitei” is available from 17:30 to 20:00. Although buffet dinner and breakfast is so good, this room is busy after 18:00. If you want to avoid eating dishes in a crowded room you should come there before peak time. After dinner, I recommend you take a hot spring bath. Some room don’t have shower room, so you can go to large common bath in the hotel. s included in the room charge, so you don’t need to pay extra fee.There are some big and clean outdoor baths. You can enjoy many kinds of onsen. You also can enjoy taking a bath while viewing natural scenery in open-air baths. Especially, night view was so good. If you were lucky, you could see a lot of beautiful stars in the sky. Overall, Tenseien is a wonderful Japanese ryokan. You have to stay here when you come to Hakone.…