We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Tenseien

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Tenseien
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

433 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 78: English reviews
Start your review of Tenseien
 Click to rate
Hong Kong, China
Reviewed 3 weeks ago

This was my first time staying over at an onsen and everything was fantastic. The location is a bit out of the way from the train station but you can take the shuttle bus that circulates the area. Service was professional, especially the dining staff. The room and the bath facilities were clean. Comprehensive amenities. The gardens and little waterfall...

 Report
Helpful?
Thank TimStHo
Munich
Reviewed January 3, 2017 via mobile

As soon as you enter this hotel you take off your shoes and feel at home. We only came for the onsen which was really excellent. The entrance fee is higher than others but towels and robe are included. Very few travellers seem to pick this one so it feels more local and although not all staff speak English, they...

 Report
Helpful?
Thank sholdsto
Nonthaburi, Thailand
Reviewed December 25, 2016

Good and large onsen, friendly staff, room is clean, before we went to the hotel. I lost my camera in the bus, so when I go to hotel, the hotel staff help me to contact the bus office untill I get back the camera, thanks for very helpful staff.

 Report
Helpful?
Thank Apirat W
Perth, Western Australia, Australia
Reviewed December 16, 2016 via mobile

Stayed with wife and daughter in western room. Service was top class and the room was very nice. We had a private family onsen, which was the size of a large bath so more of a couples experience. The dinner was what you you find in any hotel, with a large selection. Breakfast was the same, competent but not stellar....

 Report
Helpful?
2Thank Gordon S
Brisbane, Australia
Reviewed November 15, 2016

This hotel is set in a fantastic and tranquil position above the town of Hakone. It is a very relaxing hotel with a wide range of hot baths used by most of the guests. We stayed 1 night and took the Hakone Free Pass tour of Mt Fuji so didn't really have time to use the baths. The buffet dinner...

 Report
Helpful?
2Thank David M
Franklin, Massachusetts
Reviewed November 3, 2016

Overall- good stay and I recommend it if you are traveling to Hakone. It's in a good location (you could walk to the train station that can take you to the scenic loop). It's a large place with beautiful surroundings- it's pretty peaceful. Now, when my husband and I went, looks like a "field trip" was going on and there...

 Report
Helpful?
1Thank Stephanie O
Sydney, Australia
Reviewed November 2, 2016

This hotel is reasonably well located to do the Hakone free loop which is spectacular if you score great weather like we did. The hotel is large & very busy particularly at weekends & the Onsen was too crowded for my liking (it is available to the public not just hotel guests). We stayed in a western room which was...

 Report
Helpful?
Thank Mia K
Reviewed October 26, 2016 via mobile

Traveled down from Tokyo(where I live) for a hot springs(onsen) date with my wife. It was relatively cheap (¥7,600/person, or 75USD) easy to get to and had a delicious meal included. We were able to book a day trip with Romance Car(train) travel included through the Odakyu Travel kiosk at Shinjuku Station the day before(went on a Tuesday). My "Very...

 Report
Helpful?
Thank Ogikubo2
Fairfax, Virginia
Reviewed October 22, 2016 via mobile

This onsen hotel is a great place to stay if you are seeing the sites in Hakone. We booked a Western style twin room which was adequate for our 2 night stay. The onsen for the men is awesome....it's outdoors with views of the sky and trees...onsen is opened for 23 hrs, with cleaning for 1 hr. Tenseien is a...

 Report
Helpful?
Thank Zotmeister
Reviewed October 17, 2016 via mobile

You arrive in Hakoneyumoto station (that's if you're traveling by Odakyu Romancecar express), and the first thing you see is a heartwarming old-fashioned town with lots of local stores, making sweets and traditional foods for visitors. All of it delicately hugged by lush green hills with hot springs readily accessible at every corner. For those staying a few hours, I...

 Report
Helpful?
Thank Jo M
Questions? Get answers from hotel staff and past guests. Ask a question

623 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (269)
Viewed
Hotel & Grounds (53)
Viewed
Dining (20)
Viewed
Room/Suite (26)
Viewed
Bathroom (4)
Viewed
View from Room (2)
Viewed
Other (164)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (342)
Viewed
Amenities (72)
Viewed
Japanese Style Room with Roten (47)
Viewed
Japanese Style Room with Second Roten (48)
Viewed
Japanese Washitsu Style Room (47)
Viewed
Japanese Washitsu Style Room type A (24)
Viewed
Dining (14)
Viewed
The Hotel (61)
Viewed
Twin Room (29)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Hotel & Grounds (4)
Viewed
Bathroom (3)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Hakone-machi hotels
Hakoneyumoto Onsen
Fujiya Hotel
Fujiya Hotel
#2 of 242 in Hakone-machi
878 reviews
Gora Onsen
Hyatt Regency Hakone Resort and Spa
Hakoneyumoto Onsen
Hakone Pax Yoshino
Hakone Pax Yoshino
#21 of 242 in Hakone-machi
269 reviews
Show Prices
Show Prices
Show Prices
Hakoneyumoto Onsen
Yumoto Fujiya Hotel
Yumoto Fujiya Hotel
#3 of 242 in Hakone-machi
355 reviews
Tounosawa Onsen
Fukuzumiro Ryokan
Fukuzumiro Ryokan
#5 of 242 in Hakone-machi
226 reviews
Kowakidani Onsen
Mizu no To
Mizu no To
#29 of 242 in Hakone-machi
305 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Banquet Room
  • Meeting Rooms
  • Multilingual Staff

Additional Information about Tenseien

Address: 682 Yumoto, Ashigarashimo-gun, Hakone-machi 250-0311, Kanagawa Prefecture
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Hakoneyumoto Onsen
Price Range: $144 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tenseien 3.5*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with JAPANiCAN, Priceline, Ctrip TA, Hotels.com, Rakuten and Agoda so you can book your Tenseien reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tenseien Hotel Hakone-Machi
Hotel Style:
#3 Spa Hotel in Hakone-machi
#4 Romantic Hotel in Hakone-machi
#16 Best Value Hotel in Hakone-machi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Tenseien staff and other travelers.
12 questions
Ask a question
Singapore, Singapore
23 days ago
Fairfax, Virginia
Jamesburg, New Jersey
Vancouver, Canada
4 months ago
over a year ago

See all questions (12)

Questions? Get answers from Tenseien staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Nice little internet access area equipped with iPads.”
 of 5 bubbles ReikoRing, Mar 10, 2016 | Read review
“Garden view with the waterfall is perfect!”
 of 5 bubbles aklebid, Nov 26, 2015 | Read review
“ask for a room at the back, view of waterfalls and garden”
 of 5 bubbles ExploringScientist, Sep 28, 2015 | Read review
“A room near to spa elevator for easy access, but might be noisier--your choice. A room in the back of hotel will have view of waterfall vs. the front, which will have river sounds.”
 of 5 bubbles relevart2, Apr 24, 2015 | Read review
“Higher floor is better, we stayed on 3rd floor ... hardly any view from the room”
  • Tenseien Hotel
  • Tenseien Hotel
  • Tenseien Hotel
 of 5 bubbles pettypoh, Jun 12, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question