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Tenseien

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371 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Hong Kong, China
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I visited this onsen hotel on a day basis for utilising their onsen facilities. The location is higher up from the train station along the so called onsen street. There is a shuttle bus that serves the onsen hotels along this street. The cost is yen 100 for the ride. Tell the bus driver where you want to go. Walking... More 

Helpful?
Thank PSOMak
Level Contributor
4 reviews
4 of 5 stars Reviewed June 10, 2016 via mobile

Came here with girlfriend at the beginning of our Japan vacation. Very clean rooms, extremely service-minded staff (English skill is "okay", but not great), and the onsen are beautiful. If you come as a couple you can reserve a "family bath" for an hour as well. Small indoor tub with hot springs water, very nice. Breakfast buffet, and the option... More 

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Thank Øyvind K
Singapore
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 7, 2016

From the Hakone-Yumoto Station, you can use the overpass bridge to cross the street. There is a Tourist information office there. In front of the tourist info office is a bus stop for min-bus A, B & C. Bus A is going to Hotel Tenseien and will cost 100 yen per person (as of May 2016) and will take about... More 

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2 Thank Tongkers
Dubai, United Arab Emirates
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 20, 2016

This what I would call 'modern traditional' hotel was great for our stay. The ryokan-like rooms gave you the feel of traditional Japanese stays, but with modern amenities. It has a beautiful garden and a peaceful atmosphere. I thought the onsens were fabulous, super clean, quite spacious, and for the women, had both inside and outside pools (the inside had... More 

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Thank Travellen07
Tokyo
Level Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed March 13, 2016

What a fantastic Japanese-style hotel. Nice traditional atmosphere for travellers and Japanese alike. Even the elevators have tatami mats! The whole place is super clean and comfortable. Child friendly place, our two-year-old loved it! The check-in was very welcoming and thorough, the staff is very friendly and accommodating. Many staff members speak English and the signs around the hotel are... More 

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Thank SandBTokyo
Los Angeles, California
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed March 10, 2016

Nice modern Japanese Onsen by the river with beautiful waterfalls and temple in the back. Great facilities with very large men's and women's Onsen, and an additional 12 private Onsen great for families, couples or individuals. Rentable for around $20 for 1hr. Families with kids still in diapers 1/2 off discount. The private bath is also stocked with baby baths,... More 

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3 Thank ReikoRing
Level Contributor
153 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed March 9, 2016 via mobile

Stayed here for one night while on a tour thought Japan. I didn't think this hotel was going to be good but I changed my mind when we arrived. The hotel is beautiful and clean. The staff are fantastic and are able to accommodate your needs. Be aware, we stayed in a traditional room with no proper beds (had to... More 

Helpful?
Thank Pete M
1 review
5 of 5 stars Reviewed February 22, 2016 via mobile

Great Food, Room Amenities & Relaxation! Their place has a traditional style & you will wear the japanese attire - you will feel like one!:) Their food is complete for me, as well as their room. And their relaxation area is great!:)

Helpful?
Thank Earl M
Singapore, Singapore
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed January 3, 2016

I love love the concept of walking around shoeless which is their policy that you take off your shoes once you step in the hotel and lock in the locker. It is so liberating, everyone walking ard with just socks (So be prepared to wear bring some nice socks) or walk ard sockless.... THey also provide yutaka for the guests... More 

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Thank choco_holics
Singapore, Singapore
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 17, 2015 via mobile

My first observation upon entering the room was the absence of a shower. Yup, there was only a toilet and wash basin. I thought maybe this place was hostel style and shower facilities were at the end of the hall. Only upon further enquiry did I discover I was expected to use the showers at the rooftop onsens which are... More 

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4 Thank DezLow
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Tenseien

Address: 682 Yumoto, Ashigarashimo-gun, Hakone-machi 250-0311, Kanagawa Prefecture
Location: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Hakoneyumoto Onsen
Price Range: $174 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tenseien 3.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Tenseien Hotel Hakone-Machi
Hotel Style:
#4 Romantic Hotel in Hakone-machi
#6 Spa Hotel in Hakone-machi
#15 Best Value Hotel in Hakone-machi
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