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Traveler (661)
Room & Suite (404)
Dining (170)

Overview

AMENITIES
Free Wifi
Free parking
Breakfast Available
Air conditioning
Hot Tub
Non-smoking hotel
Restaurant
3.5 Star accommodation
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Rooms
Jun 9Jun 10
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (399)
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Traveler rating
42
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LanguageEnglish
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Traveler rating
42
31
6
4
1
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All reviews french restaurant moto hakone lake ashi free shuttle maintained property the bus scenic location standard menu elegant hotel hot springs hotel runs next morning only stayed one night speak good english twin room massage chair comfortable beds
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1 - 5 of 84 reviews
Reviewed 2 weeks ago

A clean and well appointed hotel with comfortable beds and pillows. The gift shop was amazing. This hotel situated o the lake with stunning views of Mount Fuji. The gardens were lovely to walk through and it allowed hours me to look at a mountain...More

Date of stay: October 2018
Thank MaddyLibby
Reviewed 4 weeks ago via mobile

There are much better hotels or ryokans in Hakone areas which offers much better stay-in experience. Although the door bell attendants and porters provide good service, this is expected for a hotel like De Yamal. Only stay here if you want a nice lake view...More

Date of stay: April 2019
Thank Ediamond42
Reviewed April 11, 2019 via mobile

Nice elegant hotel on the lake shore. We only stayed one night but were upgraded to a corner room which was large and comfortable, except maybe the lack of heating in the bathroom. We struggled a bit with the heating system in the bedroom as...More

Date of stay: April 2019
Thank Paquerette1313
Reviewed March 16, 2019 via mobile

They have completely renovated 3 times since the opening 71 years ago but the hotel has a timeless sense of beauty with magnificent gardens and a gorgeous view of Lake Ashi. Unfortunately we were too early to see the Azaleas which the hotel is so...More

Date of stay: March 2019
Thank richardgG1237GW
Reviewed March 14, 2019 via mobile

Lake focused splendor in the mountains! Upon arrival one is greeted by the bell staff who are anxious to collect your bags and take them to your room. Dinner of French and Continental cuisine was a treat. Rooms were nice but relatively small. Barely room...More

Date of stay: March 2019
Thank Cavydad
View more reviews
About
Description
True relaxation that has been improved through the changing times. A resort hotel with a healing experience and a view of Lake Ashi. As a classic and authentic resort hotel in Hakone, we have improved our More hospitality for a long time at this beautiful natural scene. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free parking
Restaurant
Room service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Air conditioning
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Minibar
Non-smoking hotel
Refrigerator in room
Shuttle Bus Service
Wheelchair access
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Onsen
,
Family
,
Spa
Room types
Non-smoking rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Onsen
,
Family
,
Spa
Room types
Non-smoking rooms, Family Rooms, Accessible rooms
Number of rooms
89
Price range
$248 - $537 (Based on Average Rates for a Standard Room)
Also Known As
Onsen Hotel De Yama
Location
Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Sengokuhara Onsen / Ashinoko Onsen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Onsen
,
Family
,
Spa
Room types
Non-smoking rooms, Family Rooms, Accessible rooms
Number of rooms
89
Price range
$248 - $537 (Based on Average Rates for a Standard Room)
Also Known As
Onsen Hotel De Yama
Location
Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Sengokuhara Onsen / Ashinoko Onsen

Photos

Traveler (661)
Room & Suite (404)
Dining (170)
Pool & Beach (1)
Amenities (109)
Business Center & Event Rooms (4)
Family and Play Areas (2)
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Questions & Answers
Ask a question
athard
July 30, 2018|
AnswerShow all 5 answers
Response from Tzipster | Reviewed this property |
I did not see anyone in a wheelchair but that doesn’t mean anything. I’m sorry I can’t be more helpful. I see you got a non answer from the hotel. Too bad. It’s a nice place.
0
Votes
tifftheo
May 21, 2017|
Answer
Response from Bouth08 | Reviewed this property |
There is a free shuttle from the hotel to Moto Hakone Ko. From there there are multiple buses to Odawara. The free shuttle departs every 20 mins from the hotel.
0
Votes
IBajaj
March 2, 2017|
AnswerShow all 2 answers
Response from JenniferH7206 | Reviewed this property |
Yes, guests are provided with yukatas and there are clear instructions in the onsen on the protocols for bathing in them.
1
Vote

Room Tips

"By all means, get a lake view room. It's worth the money."
eymwonder
Jan 10, 2019
Read review
"Rooms on the front of the hotel have a lake view but not directly looking at Mt. Fuji."
Aeroboffin
Nov 16, 2018
Read review
"Best views were at the front overlooking the gardens and the lake."
marilynr685
May 12, 2018
Read review
"Lake view, higher floor (3 or above)"
PushExplore
May 2, 2018
Read review
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